The company has garnered a mixed reputation, with several customers praising the quality and comfort of the products, particularly the t-shirts, which are often described as soft and well-fitting. Timely delivery and effective communication have also received positive mentions. However, notable concerns include significant delays in order fulfillment, difficulties in obtaining customer support, and issues with product quality inconsistencies. Many customers expressed frustration over unresponsive service when addressing problems, which has led to a lack of trust in the company's commitment to customer satisfaction. Overall, while there are commendable aspects, the company needs to improve its customer service and reliability to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Everything was fine I liked the product it was a cute little music box
I ordered 2 little Music Boxes orders with a total of 5 boxes. Four were exactly what I expected and are great. The box marked 'Rock of Ages' is the correct music box and music but the lid to the little box says, 'Hark! The Herald Angels Sing'. Thankfully I checked the tune before getting really upset. Rock of Ages was a favorite of my Grandmother and I basically got that one as a rememberance of her. Still is OK but would have been even better if it had the correct lid.
NO problem ordering and I received the music boxes in great shape and in a short time after ordering. :)
I order over a month ago and have not gotten my order. I am just wondering if I am ever going to get the order #*******.
I order over a month ago and have not gotten my order. I am just wondering if I am ever going to get the order #104712.
Please note I placed 2 orders with yous I got one opened and in preces with half missing at that my second order never came period now we did receive some of my one replaced order but Still I have not received my 4 you r my sunshine boxes for my Grandaughters I would so appreciate if you could track them down and send to me. I always sang this to them and thought these would be great memories for them as I am elderly now. God willing I'll be here many more years Thankyou so much and I do so appreciate your sending what you did Thankyou for your attention with my problem you really are good Christian people and company take care stay well and God Bless us all sincerely ms Rae avolio
Poor... gave you my money I'm a senior widowed after over 50 years my husband would have been so upset. My package came not only with a big hole but smashed little boxes inside it so sad
Loved their customer service and communication! 5 star all the way!
Absolutely love them! Beautifully made and everyone I gave them to really enjoys them.
Played beautiful music easy to listen to Soothing relaxing experience
We received order but haven't been charged for it.
It was easy and fun looking at the selections of music boxes.
It was easy and fun looking at the selections of music boxes.
Answer: Hello! Yes you should be able to enter your credit card info at checkout