• ChicMe

ChicMe

Overview

ChicMe has a rating of 3.2 stars from 45,488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.

  • Service
    12254
  • Shipping
    5804
  • Returns
    562

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 49.1%
Positive
2,513
Neutral
637
Negative
1,970

Instant Feedback

233,865 reviews

848
See all photos

What reviewers want you to know

Positive highlights

  • I always enjoy the shopping experience on this site and will definitely continue to do so.
  • They need to improve on the time frame of delivery.

Critical highlights

  • I am trying to work with customer service now to exchange it for a bigger size, however, that has not been pleasant.
  • I am unhappy with return policy as they only offered me 10% refund and keep purchases.
How would you rate ChicMe?
Top Positive Review

“Nothing like image”

Wendy J.
3/27/24

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Top Critical Review

“Poor customer return policy”

Julie S.
4/17/24

Ordered 2 items, took approx 6 weeks to arrive. No communication at all I had to chase. They arrived one was ok a dress didn't fit. Problems trying to return they came back offering 50% off and I didn't need to return. Why would I want to keep something that doesn't fit. Despite me asking numerous times to return I just kept being offered a discount. Eventually they accepted but charged me £5 postage for a small parcel posted to an English address

Reviews (45,488)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (2368) shopping experience (3366) return policy (475) return items (408) return label (189) time frame (170) time shopping (1206) quality clothes (579)
Thumbnail of user trishb149
1 review
0 helpful votes
November 29th, 2022
Verified purchase

Easy to order, great stuff. Nice on. Was happy with everything. I expected something different but was cool either way.

Reason I chose this business:

Price was great and cool looking things to wear. Truly like the variety that fits anyone looking for great styles

Reason I chose this product:

Advertisement showed a nice variety of styles for a great price.

Quality
Thumbnail of user melodyb268
1 review
0 helpful votes
November 14th, 2022
Verified purchase

I like what I see in terms of variety and styles. However, there needs to be more variety in body types. If the model with the hour glass body and extra wide hips, large thighs and bottom is the main design cut, then these clothes will not fit me. And I really love the outfits. I am trying something but I don't have a thin waist and so we will see. I hope items are easy to return if necessary.

Reason I chose this business:

I like the discount prices and hope this outfit will fit well.

Quality
Thumbnail of user wendyj479
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Ordered a coat/jacket after seeing it on Facebook, when it arrived it is different to images advertised, coat very much sorter on me than the model and I'm average size in height so model must be very petite. The other issue is the hood does not stay up on its own, could do with tiers or a fastening to keep up and secure. Other than that I guess you get what you pay for.

Reason I chose this business:

Only because I seen the item on Facebook

Reason I chose this product:

Because I seen it on Facebook

Quality
Thumbnail of user latashaj58
1 review
0 helpful votes
July 8th, 2023
Verified purchase

Shipping was timely. Price is affordable. Cloth quality good. Overall 8 out of 10 only one outfit did not work for me, but it made an awesome gift.

Reason I chose this business:

My sister referred me.

Reason I chose this product:

One outfit my sister wore and I love it.

Quality
Thumbnail of user jennifers2264
1 review
0 helpful votes
December 23rd, 2020
Verified purchase

The material is a little thin but well sewn. Fits nice. I ordered a small and it's true to size.

Reason I chose this business:

The clothes are cute and well priced!

Reason I chose this product:

It was different

Service
Value
Shipping
Quality
Thumbnail of user paigea108
1 review
0 helpful votes
July 17th, 2023
Verified purchase

Great order over all for me and a friend. Would order again from here.
The chain dresses are fab!
Thank you

Reason I chose this business:

Friend recommended

Reason I chose this product:

Going out outfit

Quality
Thumbnail of user suzanned365
1 review
0 helpful votes
December 11th, 2021
Verified purchase

I was a little apprehensive buying clothes online. When you are not sure of quality, sizing and honestly fearing that I may not even get my order. I was really happy to receive my order within a few weeks. I was pleasantly surprised that each item was a good quality, (mostly) looked like their picture and the best part, they all fit.

I emailed to see how to leave a review and I received a response.

Reason I chose this business:

Some of your clothes are more unique looking. I don't want to wear the same thing everyone else is, only in a different colour.

Service
Quality
Thumbnail of user pm297
1 review
3 helpful votes
April 8th, 2022
Verified purchase

The selections are trendy and definitely, chic--with distinct femininity and style for a wide range of ages and body types!
The purchase process was easy, but I must say, delivery was slow. It was noted that my package had arrived at my city's international airport; however, instead of continuing onward to my locale, the package was grounded out of state, then headed my direction, making delivery amount to three weeks. *One major plus: Free Delivery!

Reason I chose this business:

It showed up on my algorithm, and as such, the prices and styles, and large selection held my attention.

Reason I chose this product:

The designs, colors, and prices were a perfect combination to give shopping online an opportunity over my local Target or Ross --even with their convenience of bringing my products home upon purchase.
Nevertheless, the (3) week wait period and the inception of paid delivery gives more competitive rise to spontaneous shopping capability with Target and Ross, and imore accepting of their items though the lesser in personal preferences.
I would still shop ChicMe online;, choosing only items which I can have patience to receive.

Quality
Thumbnail of user amandaw1820
1 review
0 helpful votes
May 17th, 2023
Verified purchase

Some of the clothing material is super thin. Delivery time is a month. Other than that great prices and nice looks.

Can’t talk to anyone

Reason I chose this business:

Giving it a true

Reason I chose this product:

Looked nice

Service
Quality
Thumbnail of user melissas1296
1 review
0 helpful votes
December 22nd, 2020
Verified purchase

Not great but overall I'll keep it.

The color is accurate- the sweatshirt is a very cozy soft material although the material looks "pilly" straight from the packaging.

It also runs small. I got a large should had ordered an xl but normal size for me is medium. I'm 5'3 135lbs a bit busty. It fits, but not as loose wearing like she has it. It if goes on sale I'd buy a second one likely.

Value
Shipping
Quality
Thumbnail of user courtneyh506
1 review
0 helpful votes
August 25th, 2023
Verified purchase

It was easy to find things. Organized. Great description with helpful suggestions
Very fast delivery good clothes the sizes were correct

Quality
Thumbnail of user leonk85
1 review
0 helpful votes
June 9th, 2021
Verified purchase
• Updated review

Fun and lots of options. The ordering process was simple and easy to follow. Shipping however took longer than anticipated.

Reason I chose this business:

Unique style and comfortable prices!

Reason I chose this product:

Met the styles I was in search of

Quality
Fun and lots of options
May 5th, 2021
Verified site experience
• Previous review
Thumbnail of user ellenv108
1 review
0 helpful votes
September 27th, 2022
Verified purchase
• Updated review

Not thrilled with several of my purchases this go - sizing very inconsistent and polyester really can't be ironed. May or may not order more - first order was great, this one not so much. Did receive a Halloween print poncho hoodie and the print was messed up, they are sending another, we'll see. They did note it was after the 14 day period - no tracking information at all beyond shipping but I did not get it until only two days before I contacted them about the problem!

Fairly quick and they are replacing the messed up print one, we’ll see when I get it. Otherwise good service except zero shipping beyond initially leaving China.

Reason I chose this business:

Have purchased from them before. Not everything fits well but a few things. Chicme needs to ensure measurements are correct for what counts (a LOT of inconsistencies in how measurements are taken AND should be in inches!)

Reason I chose this product:

Thought they would be cute but some too small really (they fit but not the way I like or envisioned from the measurements.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Had trouble deciding, biggest problem
August 22nd, 2022
Verified site experience
• Previous review

Had trouble deciding, biggest problem. Would like it to automatically be in Canadian funds without having to look for it for my account, as well.

Reason I chose this business:

Have purchased from them before. Not everything fits well but a few things. Chicle needs to ensure measurements are correct for what counts (a LOT of inconsistencies in how measurements are taken AND should be in inches!)

Thumbnail of user karenf2352
1 review
0 helpful votes
July 5th, 2023
Verified purchase

Overall I had a good experience selecting items and since it was my first time choosing clothes to purchase online I did not know what to expect. Average time expected to arrive was about a couple of weeks or so. That was fine. 2 of the 6 items ordered did not fit based on my normal sizing so I will pay attention to other reviews for sizing in the future. Quality of the clothing appears to be good.

Reason I chose this business:

Facebook scrolling brought me to the website.

Reason I chose this product:

Summer time clothing desired to update my wardrobe.

Quality
Thumbnail of user stephaniel730
1 review
0 helpful votes
December 23rd, 2020
Verified purchase

Ordered in Nov, took about 3-4 weeks to arrive.

The pajamas were 30$ and the material feels pretty cheap for the price, but I suppose they are a novelty item. I ordered an XL hoping they would be a little big / roomy on me- and quite the opposite they are a little tight. They fit my 85 lb 10 year old daughter perfectly though so I will be gifting to her. I wouldn't think XL womens for an 85 lb girl. So definitely runs small.

Reason I chose this product:

Looked cute and fun and festive.

Value
Shipping
Quality
Thumbnail of user patriciaa1907
2 reviews
0 helpful votes
August 30th, 2022
Verified purchase
• Updated review

Its a hit or miss with online shopping and I'm happy this turned out to be a good choice. Every item is very pretty and I would love to purchase a lot more but you only use polyester fabric. Well that is what's described in the information of the product. Why would you make a summer cotton dress or rompers our of polyester? Cotton is summer fabric! Who wants to sweat all day. USE COTTON MATERIAL/FABRIC! I definitely have to be careful when purchasing from here but I do love the styles.

It was like barging at a car dealership. There did not seem to be any customer satisfaction assistance.

Reason I chose this business:

I had no choice I have a coupon did not want to lose the only way to receive my refund.

Reason I chose this product:

It was a pretty color and the safest item to get without having an issue with the material.

Service
Quality
Every item is very pretty and I would love to purchase...
August 21st, 2022
Verified site experience
• Previous review

Every item is very pretty and I would love to purchase a lot more but you only use polyester fabric Why would you make a summer cotton dress or rompers our of polyester? Cotton is summer fabric! Who wants to sweat all day. USE COTTON MATERIAL/FABRIC!

Reason I chose this business:

I had no choice I have a coupon did not want to lose the only way to receive my refund.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Disappointed!
August 17th, 2022
Verified purchase
• Previous review

There is no real showcase of the clothing. Please try to show the entire item front and back. The quality and fabric is not what I expected. The disappointment in handling a return is a complete disaster. I have a discount coupon that I have that does not compare to what I spent on my purchase but I don't want to give away money. So I will use it

Dissatisfied and extremely disappointed. I tried to return 2 items that were never worn (I held it up and could tell it was too small). I was told I could not return them but I would receive a 10% discount. Which is just the tax alone not equal to what I paid. Disappointed.

Reason I chose this business:

I liked the jumpsuits and the colors. Cute attractive looks with style and colors

Reason I chose this product:

Cute and I like the colors

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
There is no real showcase of the clothing
July 13th, 2022
Verified site experience
• Previous review

There is no real showcase of the clothing. Please try to show the entire item front and back

Reason I chose this business:

I liked the jumpsuits

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lorim732
1 review
0 helpful votes
March 3rd, 2021
Verified purchase

Both tops were completely different in sizes both ordered large however the woolen top smaller than I expected, also thinner wool so very fine. So not as pleased with it as hoped. Maybe cause I needed it bigger.
The second top was a bit bigger than I thought but nice fabric so just took it in at the bottom to fit better but maybe try size down in this type of top next time.
Trial and error I Guess

Reason I chose this business:

There is things I like the look of but like I said getting the fabric and size right is difficult.

Reason I chose this product:

I liked the look of them. However it is trial and error to get the perfect fit and quality.
The woollen one was not as good as I had hoped having similar item at home of better quality sadly it didn’t come near that. But nice enough top

Value
Shipping
Quality
Thumbnail of user deseraec
1 review
0 helpful votes
July 27th, 2022
Verified purchase

Cute but by the time it arrived 3 weeks later I forgot I even ordered it. Covid is no longer a except able reason for delivery time. I've recently gave it another shot and ordered 3 item current awaiting arrival. Supposedly by tomorrow but I highly doubt that will happen
If it takes 3 weeks I will.not be purchasing any further merchandise. That's a ridiculous amount if time to wait. Amazon can be delivered tmrw just saying
Have a good day.

Reason I chose this business:

The outfit was cute price was ok

Quality
Thumbnail of user karenm2290
2 reviews
0 helpful votes
September 14th, 2021
Verified purchase
• Updated review

I have placed several orders with Chic Me. I had a late order and the matter was immediately handled. And although there were just a few pieces that I didn't care for, the majority of the clothing that I've purchased has been excellent. The prices are absolutely magnificent and there are coupon codes galore. I have already recommended this online boutique to many friends and will continue to do so.

Reason I chose this business:

I'm not sure how I was introduced to ChicMe but I'm certainly glad that I was. I looked through their selections and took a chance on buying a few pieces. I'm so glad I did.

Reason I chose this product:

My style has been changing lately and this was the perfect online shop to try things that were different from my normal style. The colors and variety is what originally caught my eye and, once I saw the prices, it really was a no-brainer.

Quality
I've only purchased one dress so far, but I love it
October 13th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Because I love the dress I bought and I received a lot of compliments on it.

Thumbnail of user cynthiab699
2 reviews
1 helpful vote
March 8th, 2021
Verified purchase

Proportions are not correct - a Large fits me in the bodice and shoulders (5' tall, 115 lbs), but the sleeves are MUCH too long. Cute top, though!

Reason I chose this business:

Saw the top on a Facebook ad

Reason I chose this product:

Saw the top on a Facebook ad

Value
Shipping
Quality
Thumbnail of user christinep1053
1 review
0 helpful votes
October 20th, 2021
Verified purchase

I love my new shoes. They fit well but the ankle strap on the Mary Janes could have 1 or 2 more buckle holes. Arrived within estimated time and happy overall

Reason I chose this business:

The site had what I wanted

Reason I chose this product:

I was looking for new shoes for an outfit for an event and came across the loafers and bought them too

Quality
Thumbnail of user ceric1
1 review
0 helpful votes
November 20th, 2021
Verified purchase

Good and fast service but took longer for delivery than I was hoping. Still arrived on time so was happy

Quality
Thumbnail of user janetk1307
1 review
0 helpful votes
April 19th, 2023
Verified purchase

Simple order process online sadly one of the items was out of stock once the order had been submitted. Informed by email and offered an option for a refund or to order something else. Refund was made within a few days and other item arrived about 2 weeks later. Delivery could be quicker but it did say on the website so not really a drama but don't expect next day delivery if you want your items quickly.

Very happy with customer services

Reason I chose this business:

Saw an advert on instagram and liked the dresses that were advertised and appeared to have a UK base as not very happy about placing orders then finding the company is in China!

Reason I chose this product:

Liked the style and was just what I was looking for.

Service
Quality
Thumbnail of user brianp1089
1 review
0 helpful votes
March 8th, 2021
Verified purchase

Experience was great. Shipping took a little time, but that is to be expected. Wish there were more measurements as I ordered these as surprises for my wife. It is difficult to order for her as she is very small, but extremely large in the bust category. Some of the outfits fit everywhere, but here. She literally could not even get THEM in the outfit. It is what it is. Difficult to order for her body type I suppose.

Reason I chose this business:

Just saw it on her Facebook and figured give it a try.

Reason I chose this product:

I thought my wife would look amazing in them.

Value
Shipping
Quality
Thumbnail of user sabrinal193
2 reviews
0 helpful votes
March 19th, 2022
Verified purchase

I'm pretty happy with my purchases. The have great customer service but they really need to work on product delivery. Other than that I'm a satisfied customer

Customer service was great. They were responsive, respectful and courteous. I love that they followed up to resolve any issues that I had.

Reason I chose this business:

Love the styles and affordability

Reason I chose this product:

I chose the products that I purchased because I like the style of them

Service
Quality

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From the business

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Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 5 days

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