• Chicboho

Overview

Chicboho has a rating of 1.9 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Chicboho most frequently mention customer service, and return address problems. Chicboho ranks 2171st among Women's Clothing sites.

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What reviewers want you to know

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Critical highlights

  • On top of that I've been battling customer service for 3 days just to get an address to return them.
How would you rate Chicboho?
Top Positive Review

“Nice service and products!”

Alan P.
7/10/19

I truly have to say thank you. As all things go in life you are always skeptical of products you purchase online. But Chicboho is excellent. Not only their products but their customer service. This counts a lot and I will continue to purchase from them with confidence. I purchase a silk scarf. Straw bag and both were of excellent quality and already have my wish list for more scarves and other items. Thank you... it was a pleasure! And I highly recommend them.

Top Critical Review

“This company is a total scam!”

Gayle W.
1/10/22

This company is a total scam! They said they shipped my package but it ended up in the wrong state. I asked to ship a second time and still went to the wrong state. When I asked for a refund they took forever to agree to it and then did not want to refund the shipping charges. Every email I got from them was like they had not read previous correspondence. Once they agreed to a refund they said they would refund my PayPal account. I did not pay with PayPal. The only way I got my money back was a dispute with the credit card company.

Reviews (102)

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user gaylew126
1 review
1 helpful vote
January 10th, 2022

This company is a total scam! They said they shipped my package but it ended up in the wrong state. I asked to ship a second time and still went to the wrong state. When I asked for a refund they took forever to agree to it and then did not want to refund the shipping charges.
Every email I got from them was like they had not read previous correspondence.
Once they agreed to a refund they said they would refund my PayPal account. I did not pay with PayPal. The only way I got my money back was a dispute with the credit card company.

Products used:
Never received anything so I didn't use anything. My order was placed November 7 and I've just now got a resolution on a refund (providing they actually follow through with the refund)

Service
Shipping
Thumbnail of user aj251
1 review
16 helpful votes
May 7th, 2019

This would have to be the worst business' I have ever had to deal with. After not receiving a delivery which cost over $80, they have refused to refund, make a claim to the post office, call me directly or offer even half back. They are unprofessional, offer no help or information and refuse to assist in a matter which is clearly their fault. Do not buy from them. If you were to put the cash directly in the trash, you would get the same result.

Thumbnail of user pattiw57
1 review
14 helpful votes
May 1st, 2019

Nothing new, should have read the reviews before ordering. Took two months, then received absolute garbage clothing. So short in the bodice it is laughable. The scarves and one sweater were able to be worn, otherwise the bulk of my order was not even good enough to give to charity. They did however teach me to do some research before I buy online, so they gave me something... skepticism! Better buy in person or from a well known company that will back their product.

Thumbnail of user jenniferm1150
1 review
8 helpful votes
June 20th, 2019

I ordered size 2XL because of the measurements they provided on the site 42 inch breast. When the piece came, it didn't fit
I measured the dress it was 34 inch and fabric was awful and not the material it says it is. The stitching starts out white and goes yellow on one sleeve. Poor poor poor quality! Don't order from here! SCAM. I ordered as a Halloween costume but not even good enough for that. Pure Trash!

Thumbnail of user staceym162
2 reviews
9 helpful votes
February 23rd, 2019

I ordered $160 worth of clothing & it was fraudulently recieved by someone while I was traveling for work. It's been over 3 months and I get the same scripted reply from "if you want the products, send us the money again". The rudeness & lack of interest infuriated me! I filed a claim with DHL, to no avail. Don't have the cc I used at the time so I'm screwed. I'm filing a small claims suit. I'm THAT MAD.

Thumbnail of user jacqulines4
1 review
1 helpful vote
October 27th, 2019

Placed and order. Have not receiving the package as yet.
How can companies like this still keep running.
Can't something be done about FRAUD and SCAMS

Thumbnail of user sheilam192
1 review
5 helpful votes
March 14th, 2019

Horrible quality and fit - returning is NOT really an option because they want you to return to China - which means you may or may not get your money back at all. I was offered $20.00 to keep my $250.00 order and sell it on my own. When I refused they offered me $80.00 to do the same. Finally they gave me the return address to China. Ridiculous and unfair business practices and customer service options. Not to mention it took a week just to communicate all of the above with them.

Thumbnail of user helenw54
2 reviews
4 helpful votes
April 15th, 2019

I bought 2 hooded lace up back dresses, one in red and the other in brown. I received 2 brown. Obviously knockoffs and nothing like photo. Customer service is a joke. Seller asked for clearer pictures of colour, I'm sure he/she is colour blind. Finally accepted my pictures and offered me $4 I spent £43.98 on the 2 dresses. 'What do you think of that' they said, how generous lol. I asked if they were serious? Still waiting for a reply

Thumbnail of user katies607
1 review
0 helpful votes
August 12th, 2020

I've place an order March, 2020 and I still haven't received it. I can't seems to find a website for Thai company. Are they out of business? I want my money back!

Thumbnail of user kalyanig
1 review
12 helpful votes
December 12th, 2018

Worst possible customer service including terrible fitting clothes. So slow and sloppy in terms of responses. The sender has to pay to ship items back to China for which the postage is expensive and customer service never responds.
Total waste of money and time shopping here and working with a poor service overall. Stay away from websites like this. Scam!

Thumbnail of user abbyb47
1 review
3 helpful votes
March 31st, 2019

Do not use Chicboho! Nothing looks like it does in the picture and description. Sizes are totally off from the chart they give. Very Costume like. VERY cheap quality! Horrible customer service. The dresses I ordered took almost 3 months to arrive and when asking customer service where the Items I paid for are they did not help at all and just asked personal questions. Weird. STAY AWAY!

Thumbnail of user alexisg48
2 reviews
6 helpful votes
April 15th, 2019

I purchased 2 kimono style garments, took 3 weeks. Unfortunately, I stayed reading the reviews or I would never have ordered one single thing from this company. Received and they are not American sizing and looked nothing like the pictures. Bought through advertising on Pinterest. They advertise there. Don't bother...

Thumbnail of user vb47
1 review
7 helpful votes
November 29th, 2018

Goods came from China. Did not look anything like what I ordered. Upon contacting the webshop they claimed that it was. When I insisted on returning the goods they gave me a fake address and after 2 months of waiting the goods are being sent back to me. Now I get no reply of them.Don't believe the positive reviews they are fake.

Thumbnail of user polinak6
2 reviews
11 helpful votes
October 17th, 2018

What they show on their website is aged sexy leather and styling. What you will get in the mail is a completely different product, cheap chinese plastic-y item that you wouldn't even look twice at the store. Refuse to provide a refund when complaints with comparison photos are sent to them. Stay well away.

Thumbnail of user jennym187
1 review
7 helpful votes
April 30th, 2019

Awful quality of clothing. Sizes were way off. Colours not as advertised. And it took 3 months to be delivered. While I'm glad I eventually did get my order, the quality of the material for all articles was so bad I won't wear them. DO NOT BUY FROM CHICBOHO.

Thumbnail of user dianal138
1 review
15 helpful votes
January 3rd, 2019

Have you seen that meme where they joke about the beautiful dress you order from my photo and then it comes and looks completely awful? That was my experience With what I ordered from chicboho.

What was supposed to be a beautiful white dress is an awkward misshapen piece of woven together plastic fabrics with no give, horrible quality and an overall unfitting outfit.

I've had 5 friends with similar but different body shapes try it on and it's awkard on every one. The top part of sleeves are really tight but then the cut is so off it falls off the shoulders. The little tiny in the front stretch is the fabric and makes it look like it's going to rip apart before it actually ties the front shut. Save yourself the money and don't buy anything from this company Their return policy is horrible and they will try to talk you into changing your decision and tell you cannot fit in their policy anymore

Thumbnail of user julief184
1 review
3 helpful votes
April 16th, 2019

The dress was see through and huge for a size small. They offered me $7 to keep it, then $9 and finally $14. I said no to all and sent the dress back after I had to hassle them for a return address. It cost me $24 to ship it back and I'm still hoping they refund my money for the dress. Terrible service!

Thumbnail of user nikkif24
1 review
5 helpful votes
September 10th, 2018

Classic internet fail! The dress took forever to come and when it did was comically awful. Cheap fabric, terribly made and looked nothing like the picture. Just not worth the money or the hassle. Not even the seams are sewn straight. I have nothing but deep regret and harrowing guilt for the small children that probably sewed this abomination. Sorry kids! I should know better.

Thumbnail of user jenn38
1 review
6 helpful votes
March 26th, 2019

Dress looked elegant in photo. Appeared to be made of Halloween costume material in person. Like a really bad knock off. Looked similar to the photo, but even seam lines were different. It was not the dress shown in the photo. No materials tag, no wash instructions tag, no brand tag. Just a teeny tag with the letters XXL, but this was not an XXL. It fit a slender friend who was small to medium. See photo. It was also see through with most of the dress unlined. I paid $42.99. I contacted them for return/refund. They said I was responsible for return to China, and postage would be very expensive, so they offered to refund $7 and I could keep the dress. See photo. The label on the package says it came from California. I contacted my CC company. Wish I knew what law enforcement agency to contact as this is a scam.

Thumbnail of user griseldar3
1 review
7 helpful votes
November 6th, 2018

I bought a pair of sandals and I receive a piece of plastic- nothing like the picture- a big scam. I will never never, never purchase again from this website. The item was an awful render of the image, a piece of rubber with a strong petroleum smell. The design was grotesque, everything was unlike the image. The company did not refund me, they asked me to shipped my item and pay for my own shipping, in order to receive a 25% store credit and not a full refund.

Thumbnail of user abbym59
1 review
2 helpful votes
July 13th, 2019

They provide a no return service policy. If you purchase and want to return the cost to ship back any of the LOW quality clothing items is astronomical. BUYER BEWARE do not purchase from this site

Thumbnail of user tarab133
3 reviews
9 helpful votes
May 4th, 2019

This has got to be the cheapest clothing I've ever seen, let alone bought. The dress I purchased looks nothing like the one I thought I was buying and it took forever to receive. This company is a complete scam. I am filling a complaint with the Better Business Bureau.

Thumbnail of user carolc112
1 review
7 helpful votes
October 12th, 2018

I ordered the cutest boots as you can see from the photo... and the boots that arrived are far from what I ordered! The photo shows a leather stitched boot in olive and brown, but the boots I received are cut felt-like fabric in a bad shade of green, nothing like the photo portrayed!
The low cut boot in the second pair show a distressed leather high ankle flat, but the shoes I received were not high ankle as in the photo and a cheap tan synthetic. I will never order shoes from them again.
I cannot return them because of a very strict return policy, so I would never recommend this company :(: ( :(: (

Thumbnail of user tamaraa38
1 review
4 helpful votes
September 23rd, 2018

Chicboho can filter your comment on FB, only permitting one to see what the company so choses, so I decided to post reviews on other sites. I'm devoting 15 minutes of my time to do this, as I want others to have a real, sincere review. This company is not a scam, however, it is very cheap clothing. You get what you pay for.

It took a month to get the order, from start to finish and the communications during this time was acceptable, usually within 24-48 + hours. Since I have requested a return/refund- I've not heard back and doubt I will. I'm out $100. Since the clothing is being shipped from China, it would cost a lot to return and be a timely matter that may or may not be completed.

Needless to say, I was quite disappointed. I loved the images on their website and had really hoped this was at least decent quality- as I really wanted a few other selections.

In searching for similarities, which I highly recommend you do also- I found this company also markets under similar but different names. Beware!

Search other ways to read recommendations... and if you want stuff like this with a method to return- check out Amazon, (Prime/Try Before you Buy)--- a much better option.

Here is what I purchased:

Beautiful Bohemia 3/4 Sleeve V-Neck Floral Black Maxi Dress - BLACK / M

Khaki Spaghetti-neck Midi Dress - KHAKI / M

Romantic Blue Floral 3/4 Sleeve Bohemia Dress Maxi Dress - M

Oddly, the original posting of the Khaki dress on their website is no longer available- so I can't show a comparison- but here are the pics of what I bought vs what I rec'd below. I ordered a Medium in the Black Dress. Too tight. And I'm not going to wash it in case I am able & decide it's worth my time to return it. The item description they post states chiffon, however this material is hardly silk or nylon. The blue dress was the one I was most excited to receive and the worse one I received. Big disappointment. The khaki was the best, and that still isn't saying it's very good quality.

I hope this helps.

Thumbnail of user martham180
1 review
3 helpful votes
September 24th, 2018

Tried this shop only once - I fell for the ad on Instagram. The items don't look like in images, the returns aren't possible since you have to pay the shipping fee (to China) and lose most of the money. At least customer service got back to me but let's see if they do return $8 as a compensation for the really bad experience. The shipping time is very long too.

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Irine x.

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