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ChemistDirect has a rating of 1.58 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ChemistDirect most frequently mention customer service problems. ChemistDirect ranks 586th among Vitamins & Supplements sites.
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All items recieved very very quickly and at great prices, no problems here! And will continue to purchase, in fact one order was a buy 1 get one free purchase but I only ordered one, I let them know and it was delivered wiith the original order
This website is either a scam or already out of business. I placed an order on May 2,2023, received a confirmation email of shipping the order on Mat 10,2023. I have not received my order until now. I have contacted their customer service 3 times but no reply at all from them & there is no live chat! The order was supposed to be delivered in 10 days! It's been 50 days already yet my order has not been delivered! Awful experience. I don't recommend using the website at all.
I made an order on the website on the 25th of October - the shipping time was supposed to be 9-10 days. I chose the method with tracking, and by today - the shipment haven't left UK (they are still processing it...). All of my attempts to get an answer from them about this shipment have failed. They also lies and said they we give me an answer by the end of last Friday. Today is Monday and no one answering to my mails.
Haven't encontared such a lausy service for a long time.
I will have to spend more money and order from a different website, hopfully I can get my money back from them via paypal.
Amendment: changed my rating from 1 star to 3 - today I managed to contact them on facebook and got a full refund for my order. I hope, for their sake, that they will find a better International courier to work with
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Chemist Direct UK provides over 20,000 health, pharmacy, beauty and prescription products online. Our range of products includes medicines, pharmacy products, prescription drugs, perfumes, supplements, electrical items and more.
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