The company enjoys a generally positive reputation, with many customers praising the quality and reliability of their products, particularly generators and pressure washers. Users frequently highlight ease of use, effective performance, and helpful features such as dual fuel options. However, concerns arise regarding customer service, specifically related to warranty issues and perceived lack of support for defective products. While many customers express satisfaction with their purchases, there are notable frustrations over inadequate resolution of problems, suggesting a need for improved customer service strategies to enhance overall customer experience and loyalty.
This summary is generated by AI, based on text from customer reviews
3500 watt generator. Runs great, Very well built and engineered. Well worth the money during a power outage or hooking up to our RV while camping. Would recommend Champion generators as a good investment. R. Marsh
During a resent ice storm we used our new generator, and it was a life saver.
We'll never be without one again.
Delivered, unpacked, assembled, and started it up within 30 minutes. I have many generators, this is one is a pleasure to operate. Propane is the way to go, no mess, no fumes, and no storing hassles, propane is always ready! Thanks for making a really nice unit.
I just purchased an 27 ton wood splitter in the box and was able to assemble it in under 2 hours. I have only used it for a couple of hours and so far I am thoroughly pleased. I would recommend this splitter to others.
WHAT A GREAT MACHINE! I could not be any happier. I have been using it on our jobsite and now everyone wants to get one!
Easy to put together with well written how to. Fired up first pull. Using as a backup for home. Also has multiple options for RV and field use
We bought our first generator in an ice storm and let me just say it didn't let us down i love it and I can run it my husband is an over the road truck driver and I can start this and use it when he is not home we are very pleased with it best generator we have bought
Due to a recend ice storm in Oregon I ordered a champion 4650 watt generator. I was't abput to get caunght agsin with no power again. Ordering online was easy since every Lowes was sold out nd as Veteran I got a 10% discount. It arived within 4 days as indicated at time of purchase. It was very well packaged and easy to get setup to use. Started on second pull! Thanks Champion I'm ready for the next power outage,
We just experienced one of the harshest winters in central TX history. The Champion model ******* made it almost too easy! I could not believe how easy it started even when temps dropped below zero! This unit definitely exceeded my expectations! Based on the performance of this unit we just purchased the smaller ******* dual fuel generator to have for camping or loaning to someone in need in the future! And on a side note their customer support is amazing as well!
Super machine. We have so many power outages in our area. Feel so relieved now that critical things like our sump pump and furnace will continue to operate because of our generator.
I recently purchased a champion 2000 pound winch. I attached it to my jeep and used it on a tree I was taking down. Te winch performed extremely well. It appears to be made of quality material. And it was easy to install. This is my first piece of equipment purchased tha is made by champion but it will not be last. Jon.
I recently purchased my 7500w electric start generator from BJ'S wholesale club. I was worried about getting the unit from the rear of my SUV to the ground. The REASON, I'm 70 years old and could not help the 2 young men who loaded it. I got it home, put 2 metal ramps on the bumper and I was able to slide it out of the vehicle. I removed the packaging and completed the assembly about 20 minutes later. The Generator started on the first try & ran anything I hooked to it. We were expecting an ice storm but fortunately did not lose power. I would rather have a whole house generator but it's slightly out of my budget. My only complaint was the way they put the bolt on the ground of the battery. I had to remove the battery in order to connect the cable.
Would not purchase any other kind of generator but champion runs great works everytime very good on fuel would not change a thing the way it works
Purchased my Champion Generator from Sam's Club this last week due to the power outage as a result of the winter storm. Easy start, runs good, very pleased.
Très bonne scie! Puissante! Coupe bien! Démarrage facile! Resistante! Très satisfait du produit!
This generator saved my family during a winter storm by supplying power to our main house heater, refrigerators, freezer, TV, internet, and a charging station for cell phones and devices. We were out of power from Monday morning at 8am, until Thursday night at 7:15pm. On Thursday, I ran the generator from 8:45am until 7:10pm straight, without refueling, while everything was plugged in and running. Best purchase I could have made.
Bought 2 of these generators to run our travel trailer. They are the best ever. Runs great with little sound. The duel fuel is awesome. Highly recommend this product.
Just bought this generator, came out of the box working like a Champion... I will refer this to all that have power outages. I have saved the Champion page for future power equipment purchases.
Unboxed and assembled started right up. Love it so far great generator. This generator takes care of all my needs for the entire house.
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Answer: Not sure about the warranty and service people. It was in Ottawa the purchase of Champion Generator
Answer: MICHEL VERRET 59 AVE DES RAPIDES QUEBEC QC G1C0P9 GRANDEUR 2XLARGE
Answer: Very reliable generator. First time using it it ran like a charm, no problems at all.
Answer: From the smaller generator to the larger ones, I have had good experiences with all of them, no problems
Answer: Compared the capability of this Champion generator to all the other I reviewed and decided this one provided me with all the features I would need.