CEWE

I have placed 3 orders to mypix and was relatively happy with the product. I purchased several vouchers from another site for mor canvases. These vouchers could not be combined, so I paid sewerage shipping for each. However, they were all shipped together, without any packing materials or hanging mechanisms. I contacted mypix because I paid over $50 for shipping and felt that they should reimburse some of the money. They however will not, and that is the equivalent to stealing in my opinion. I will not do business with them again.

I ordered a canvas print from this company over two months ago and have contacted them twice about it and all I get is " we are backed up and trying to do the best we can" while every day I see them offering specials over and over which has to be adding more to their workload. Two months to wait for a canvas print is ridiculous. Then I asked for free shipping for the terrible long wait and they said no. I ordered a print from a competitor and it was here in five days. I would not recommend this company at all, and I will never use them again.

This company basically lost one of my three orders for canvas prints and customer service did not resolve the issue. One of the three orders was sent back by FedEx due to an address error (using PO box) so that is not my issue. The problem was when they denied receiving the order back when tracking showed it was signed and delivered back to their company. The company says FedEx tracking will not resolve anything and I need some print order. My 3 credit card receipts and FedEx tells the story. I suggest avoid.

Terrible customer service.
1) the offer was half price photobooks. Postage is done according to order value. When they worked out the postage it was done according to what the books would have been had they not been discounted. Hence it was £1.00 instead of £7 - basically fraudulant in my opinion.

2) the products arrived damaged. But there is no way to email the company. You have to phone a premium number and then send the books back at your own expense. This is simply apalling for an internet business.

I placed large orders (5 and up to 20 canvases) late last year and early this year and received the orders promptly and was very satisfied with the quality. However since early February they have not delivered one order. Checking on the website says the orders are being "stretched", in some cases since February. Contacting them they say they are retooling their production and there are some delays. In some cases my orders are now 80 days old. Also they are still sending out 1-2 special sales each week. If they are not able to deliver, my only conclusion is this company has now turned into a Ponzi scheme.

I placed an Order in May 2016, 2 months went by, contacted them to inquire, they reply it may take up to 45 days to fill, I stated it had been that long, In July they agreed to refund my money. I have sent REPEATED Email request since and to date ( Jan. 8,2017) I have not received a Dime, they tend to put you off in emails until enough time has laps that you cant file for a return of your money through pay pal for an order never received But I am going to try again, based on the fact that we were in contact up until Sept, 2016. THIS IS really Sad that a company of this size feels the need to rip off the small hard working people! I hope to get them stopped and their privilege to advertise on Social media FACEBOOK revoked.

Unfortunately my photo book came with some pictures out of layout. After several email exchanges they were not able to solve it.