CenterwellReviews 2

I was billed $245,66 by Centerwell for nothing. Hours on the phone with their reps in the Phillipines who speak broken english with kids screaming in the background. I ordered nothing, charged nothing. Received nothing. I have made one precious purchase from Centerwell so they had my card. They are crooked, owned by Humana and I have had to block Centerwell on my CC. Beware Humana and Centerwell!

Humana's pharmacy is now name Centerwell Pharmacy, but the stink remains. Email prompts me to track latest drug order with Centerwll. Chicking on the Tracking Information hyperlick results in a msesage" "Whoops! That shouldn't have happened" and no infoprmation on the order. Tried three times with the same unintelligible message. Going to my "page" at Humana, I am told I have three orders pending. That is false. They are counting porders delivered weeks ago as "pending." And no status or tracking information is supplied. How do I know there is only one order pending? Because, as ususal, the readily-available on-line telephone reps have accurate information. One order. Should have it in five days. Prompted by email to check on particular orders, I have repeatedly recieved the message: "Sorry. Our records do not recognize those prescriptions." Why Humana keeps trying to force order activity through incompetent automated systems is a mystery.