I received some data (call logs, messages, call recording,etc.) while I was using the free vision. After I purchased the premium version, I expected to get much, but nothing happen. My dashboard, call logs, messages, call recording etc. never updated. The phone is constantly connected to the internet ( I connect it myself), but still nothing. I sent emails to ask for assistance, but I have yet to receive a reply.
I use Celltracker.io App for android. They also have a iOS version but for that you need jailbreak and I did not test it. The Android version was great. I especially like the last version where you can track messages from social apps without root.