CellPhoneCases

I wish I went with an otterbox from another source instead. My screen protector came cracked and trying to contact this company about a return or replacement has been met with silence. I've tried 2 different attempts through 2 methods over a week and they simply do not respond to your queries. I'll try texting them next with little hope it'll do anything. Wish I never shopped here and went with a better more reputable company.

I just ordered a phone case and it turned out to be the wrong size. I'm not sure who made the error but to send ot back is costly and convoluted. Should have read the details. You have to pay return shipping and pay a 20% restocking fee. They don't want returns. The procedure isn't clear. Wouldn't answer my message and got very snarkey when I finally emailed. I will never do business with them again. And I don't recommend them to others.

Website looks good with what seems to be a great choice of cases but that's where it ends I'm afraid. Weeks after my expected delivery date I contacted them because the item hadn't arrived. At first they responded asking me to wait longer which I did. When it still didn't arrive I contacted them again but got no reply at all. Luckily my loss is only about €20 but I would advise anyone to be very wary about paying for goods here, seems to be a gamble so only spend what you are prepared to loose.

He case makes the phone feel a lot bigger than what it really is, but I like it because I fe like it gives tection to the phone. Having the option to change the color of the buttons is also cool. The back of the case is a little transparent but you can't see the apple logo (I have a graphite iPhone). I also like that the screen and the camera have raised edges

They describe their products with catchy descriptions, and boast of the quality of the product, when they are really selling low quality cases, and very low quality screen protectors! Their customer service is non existent as is their return policy. They will not respond back to emails of any kind... I highly recommend that you bypass this site and shop somewhere else! I've attached a picture of the screen protector cracks and this is not from a drop, just low quality and extremely thin

I paid by credit card for a Samsung Galaxy case bundle. Had to return it to get proper size. NEVER Rec'd the replacement product.

I bought two flimsy, non-protective cases from this site. The cases did not fit my phone as advertised at all, so I followed the site's instructions to return them. I paid for tracking which said that the items were successfully delivered to the vendor's address. After SEVEN WEEK, I did not see a refund, so I called the number on the site. IT WAS DISCONNECTED! I can't believe that someone operates this site, takes money, and does not refund for defective items.

I ordered a case for my phone exactly. Received on time, looks good, phone doesn't fit. They totally will not respond to requests to return and get a larger one. There is no way to talk to a person, only text and e mail to which they refuse to respond. Buy your phone case somewhere else is my advice from my experience.

They over promise and under deliver. If you actually want to receive a case, go to any other site. They will let you hang for days and then cancel it without any notice as to why. Non existent customer service.

I ordered a pen for my tablet and it came broken in the mail. I've been trying to give the product a review on their website but each time I attempt to submit one it says there are no reviews on the product. Please don't waste your money or time and make your purchase elsewhere!

These are actually emails... I strongly recommend just simply try to contact there customer BEFORE you make a purchase with this company!

Ryan, 03 Jun 11:50
Well... I received a case ‍. Wrong color and no charger?

Sent from Yahoo Mail on Android

Look... to whom ever is incharge,

I tried to be pleasant with the first two emails and phone calls, and you respond with this. Now I've paid you in full for two products that according to my records shipped are where delivered (not the case). So here's what's gonna happen now... refund me for the complete order I DIDN'T receive and send me a return label for the wrong item you shipped and will purchase them from your competitor. Don't advertise what you don't have and never ask a customer to pay more for what they didn't receive!

Ryan

It is now June 27th and I still have not received my charger and or a refund of payment! I will continue to let as many people know how PunkCase runs there business until this matter is resolved.

Best of luck,
Furious Customer

Stay away from this company,I ordered a cell phone case 8 days ago and I'm still waiting, very poor business acts, I will never recommend to any one! Wishing I would have used someone else,Piss Poor service.

Goodmorning
Your cellphone cover did not meet my expertations
The steel hook on the backside have square edges
You constantly feel these edges. My previous one had round edges Just as a cupper wire and they made it round. A ring of e.g. cupper wire. Just to express my self correctly and you can visioning my remark. The same cover is not on your website anymore! Pitty can't place foto here.

I had previously bought a case from these people and it is wearing out, and since I kept getting their ads I decided to order another. I-Phone 11 case ordered... and I-Phone 5 case received. Will not work. I have emailed twice and telephoned once (left a message) in the past week, and still nothing. Will not give them any more business and will advise others to avoid. If anyone at the business reads this, see order #*******.

Ordered a screen protector for my phone and received for a different phone. No one will email back if you get the wrong part. Not a reliable company.

I ordered online two cellphone cases and was charged on my credit card immediately and then I waited and waited. One month later, and still nothing, emailed inquiring, they asked me again for my address, I sent it back to them and received a response stating, They don't know where they are, will refund in 10 business days! I am shocked! This is not the customer service I was expecting as they sure advertise how amazing and quick they are, but I certainly didn't see any of that!

Ordered 2 wrong cases. Followed their instructions for exchange but they claimed to never have gotten the returns I mailed back. They are no longer communicating with me. I am currently out $40 and would never order from them again. Order your cell phone cases somewhere else.

I would advise not to do business with this company I have been trying for 5 weeks to get a refund. You can not CALL them, No Number listed to contact them. Think twice before you order items from this company. I return wrong size phone case to address it wass shipped from... company refuses to refund $8.00 I pd for CASE.

I love my cell phone cases, i ordered two and received on time. Would highly recommended this cellphonecases company to my friends and family

Ordered cases fot s21 5g but they were for a smaller model didn't fit my phones. Tried getting a hold of them no response and their phone number is not working. Went to BBB and they just informed me the no one has responded to them. Ihad good luck with ordering screen saver so i decided to try their cases that didn't work out so well. Good luck on trying to return to get the order fixed.

The case looks and feels good when new, but scratches easily then looks like cheap plastic. Only I got this type normal product may be.

Waited for my mobile screen protector for 6 weeks, despite they advertise as dispatch it on the next day. Finally arrived yet it was totally wrong size and shape. It does not work on my phone at all. Sent many emails explaining and photos of proof, they escape from the refund and dropped communication completely. Very dishonest on many levels. AVOID this shop.

I ordered a cell cover for my phone from their website. What they shipped will not even fit my phone!
I asked for a refund for THEIR ERROR. They replied to my request saying that I MUST PAY to return the case that they advertised and shipped in ERROR!