logo

CellPhoneCases
This website seems to be closed. Find similar businesses

CellPhoneCasesReviews 634

2.6
cellphonecases.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

CellPhoneCases Reviews Summary

The company exhibits a troubling reputation characterized by significant customer dissatisfaction, primarily due to inadequate customer service and product quality issues. Many customers report long shipping delays, unresponsive support channels, and difficulties with returns or exchanges. While some reviews acknowledge the satisfactory quality of the products received, these positives are overshadowed by a consistent pattern of service failures and a lack of communication. Overall, the sentiment suggests a growing frustration among customers, leading to recommendations to seek alternatives for a more reliable purchasing experience.

This summary is generated by AI, based on text from customer reviews

service
221
value
211
shipping
214
returns
212
quality
210

We monitor reviews for authenticity

California
1 review
2 helpful votes
Follow Frances K.
Unfollow Frances K.
Share Review
Report Review

I ordered two cell phone cases which arrived in good time but the wrong size. With Kevin and address to return at my cost with the promise to reimburse. Three months later I have no cases and no refund. It's looking like I'm just out the money. I will never ever buy from this company again or recommend it to anyone They suck, big time!

Date of experience: September 3, 2017
GB
1 review
2 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Avoid at all costs. Ordered a case for iPhone 6 Plus. It arrived all scratched and damaged. They want me to PAY to send it back! Bloody cheek! Customer service almost non existent. They still have my money and I have a case I can't use. Will order from a reputable company in future.

Date of experience: August 22, 2017
North Carolina
1 review
2 helpful votes
Follow Donald r.
Unfollow Donald r.
Share Review
Report Review

Scam
August 8, 2017

Total scam bought a cellphone charger for iPhone 7 after one day it stopped working there saying it's my fault and I should pay for return shipping which I am not doing total scam reporting this company

Date of experience: August 8, 2017
GB
1 review
1 helpful vote
Follow Kirsty H.
Unfollow Kirsty H.
Share Review
Report Review

Rubbish company
August 4, 2017

Ordered and paid for item over 3 weeks. It's never been delivered. Have chased them up by sending 4 emails so far and nothing. Just silence. Shocking cowboy outfit stay clear!

Date of experience: August 4, 2017
GB
2 reviews
1 helpful vote
Follow Jo W.
Unfollow Jo W.
Share Review
Report Review

Sent numerous emails to customer services as my product had not arrived. Eventually arrived after 2 weeks but it's the wrong item. Website says suitable for iPhone 6 but totally not - unless it's for an iphone 6 in the land of Giants!

Have sent emails saying I wish to return but guess what - still no response. I am going through Paypal now as I read on previous reviewer had done. WHY-O-WHY?

Date of experience: August 2, 2017
California
1 review
4 helpful votes
Follow Jack N.
Unfollow Jack N.
Share Review
Report Review

Terrible service. This is a one man show business with UPS store address. I received the wrong item. According to them, they sent what I ordered. Their website is confusing. Assuming I made a mistake, I still expect assistance and replacement. No response after 2 emails and 2 calls. Phone is voicemail only.(I wonder why). They only responded after I involved PayPal and they did it with a sarcasm, pretty much calling me stupid. Then they expect you to pay 8 bucks return for a 10 bucks item. Not mentioning terrible reviews on the Internet which I definitely should have read first. Check out Complaintsboard.com, sitejabber.com, scamadviser.com, even Better Business Bureau and Yelp... this site is slammed with complaints... Pathetic.

Date of experience: July 18, 2017
Canada
1 review
1 helpful vote
Follow Edward S.
Unfollow Edward S.
Share Review
Report Review

Hi Guys

I am writing that because that page is really scam and they steal your money - please do not deal with them they will take you money - and when you complain they will reply we will do refund and nothing happen.

They steal 25$ from me and they deliver nothing and make me have bad time for three month.

My case no. Is ******* - i am writing that because whoever saying they are good seems to me they working there.

Take care and keep your money safe.

Date of experience: July 12, 2017
Nevada
1 review
4 helpful votes
Follow Jeffrey W.
Unfollow Jeffrey W.
Share Review
Report Review

I ordered a holster for an iphone 5s. Never got it. Tracking shows the product is sitting in Compton, CA. Shipper never returned my telephone calls. Vendor does not show a telephone number. I give up. Never do business with these people.

Jeff Wilson

Date of experience: June 14, 2017
Minnesota
1 review
3 helpful votes
Follow Sharon K.
Unfollow Sharon K.
Share Review
Report Review

They are the worst company. Took my money and never sent cases. They had my 35 dollars for 27 days. Just today there refunding the money after 9 messages. Could take 7 to 10 days before I see the money. Please order some where else!

Date of experience: May 22, 2017
Michigan
1 review
2 helpful votes
Follow Diamond J.
Unfollow Diamond J.
Share Review
Report Review

Scammers!
May 16, 2017

Do not order from this company! They should be investigated. They are scammers! Stay away! Will be reporting them.

Date of experience: May 16, 2017
Georgia
1 review
4 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Cheated
April 19, 2017

Ordered and they said it was delivered, it hadn't been. When I contacted them, they strung me along and then refused to refund my money or replace the order. When I went to the site, they had eliminated my info so I couldn't pull up the info on the order. Stay away from them!

Date of experience: April 19, 2017
GB
1 review
2 helpful votes
Follow R H.
Unfollow R H.
Share Review
Report Review

Ripped off
April 5, 2017

Don't think they exist took payment but nothing arrived just think it's a scam don't be fooled by this site

Date of experience: April 5, 2017
Illinois
1 review
1 helpful vote
Follow Ryan H.
Unfollow Ryan H.
Share Review
Report Review

I have been waiting a week have not gotten an email saying anything. Bank shows they took the money. Please let me know if anyone ever got something from them

Date of experience: April 3, 2017
Canada
1 review
4 helpful votes
Follow Linux-User L.
Unfollow Linux-User L.
Share Review
Report Review

cellphonecases.com
April 1, 2017

If my phone cases are not here by Friday 7 April 2017 that's 1 Month from order date.
I will be reporting the site to the FBI and RCMP.
If that does not work I will be making an request to shut down the web site.
I strongly suggest others do the same, there is power in numbers.

Date of experience: April 1, 2017
New York
1 review
1 helpful vote
Follow Ron J.
Unfollow Ron J.
Share Review
Report Review

Purchased the cables for iphone. None worked. Wall charger melted and almost went up in flames. WOW! They arent even in America, its a bogus address. Shipment came from China and took 3 weeks. If they were in Cali I would punch the little chinese kid and beat him senseless.

Date of experience: March 8, 2017
California
1 review
4 helpful votes
Follow marvin n.
Unfollow marvin n.
Share Review
Report Review

Do not trust
February 23, 2017

I was ripped, lied to, and ignored. Don't be fooled by these clowns. How do they stay in business? Buyer beware.

Date of experience: February 23, 2017
Australia
1 review
4 helpful votes
Follow Dan r.
Unfollow Dan r.
Share Review
Report Review

Scumbags
February 22, 2017

Stay away don't buy from cellphonecases.com! Never received my cases and no response from the dogs. Total ripoff waste of money.

Date of experience: February 22, 2017
Canada
1 review
2 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

Couple of issues. Accidentally ordered and iPhone6 plus case instead of iphone 6 so sent it back and still nothing from them.

Ordered another iphone6 case and just got a Samsung Galaxy case in the mail (not even close to the design I asked for). Package even has on the envelope that I ordered an iPhone6 case. Emailed them that they sent the wrong case and apparently I have to pay shipping which will basically cost me what I paid for the damn case in the first place.

Total ripoff.

Date of experience: February 13, 2017
Canada
1 review
1 helpful vote
Follow Alex S.
Unfollow Alex S.
Share Review
Report Review

Lousy service
February 11, 2017

Waited a month and still did not receive my order. Sent many emails to follow-up and received no reply. Do not recommend this seller.

Date of experience: February 11, 2017
Canada
1 review
1 helpful vote
Follow David S.
Unfollow David S.
Share Review
Report Review

It is impossible to contact this company by phone and emails are seldom answered. When I had trouble receiving my case there was no one to speak to about this. Avoid this company!

Date of experience: February 9, 2017

From the business

Guaranteed Lowest Prices on Cell Phone Cases and Covers. Greatest Selection of Covers and Accessories for Your Device. Free Same Day Shipping With Every Order!


cellphonecases.com
Chatsworth, CA, United States