Product and service are fantastic. Bought our chandelier approx. 5 years ago and it's still in perfect condition. Beautiful and well made - and this is coming from a perfectionist! Delivered quickly and customer service is amazing.
We ordered a chandelier from cdnantler.com and decided we wanted a larger one. The person who took our order also told us how to return the 1st one, which was very helpful considering it was an international shipping. We love the chandelier in our lodge style home & would order from here again if we had use for another one!
The service I received was excellent. Called a few times with questions and Joanne was courteous and always able to answer my questions. At any time if I needed my call returned, she always got back to me promptly.
Joanne was personable and always professional.
We were a little nervous to order an item like this over the internet, but we couldn't be happier. The price was very reasonable and it is absolutely beautiful! No wires or electrical cords are exposed and the quality of the antlers and construction is excellent. We constantly get compliments on the beauty of the chandelier.
I would 100% recommend CDN Antler Chandalier!
Ordered once and receive a super nice chandelier.
Exactly as advertised.
After I hung it up in my restaurant, it made a nice statement and conversation piece. I ordered another for another location.
Looking forward to the results.
Sincerely
Johnny Fleeman
Legends Steakhouse Restaurants
I was told they were going to be crated. They came in a big cardboard box with a plywood bottom.We had to rent a enclosed truck to take them the final 300 miles. We couldn't take them is a open trailer, there was no way to secure to cardboard top or sides, maybe that's on me when I purchase items that say they are crated they usually have a wood skeleton or plywood sides.
We purchased our elk/fallow chandelier from CDN anterler.com last year. We're very happy with our purchase, and this chandelier is the highlight of our home! Although our home isn't really a cabin, our living room has wood paneling and a stone fireplace, so it has a cabin feel to it. Most people that see the the chandelier for the first time ask "are those real antlers?" and I bet if we said yes, they would believe us. Also, the customer service was fantastic, got to talk to a real person each time and the lady was very personable and responsive. Would definitely buy from them again.
Excellent company with top quailitu products. I thoroughly enjoy my purchase, everyday. I have received an overwhelming amount to of comments on the chandelier that I purchased. Top notch organization with competitive prices.
I was happy with the end product. I did pay a significant premium for your product over a US competitor because i wanted to keep it in Canada. In future i would like to see that price gap closed a little tighter or have a differentiated product to justify the premium paid.
First order was received damaged and had to send back. I was told that I would be charged again and not refunded for original order until it was received back. U also had to go to UPS to get the original box sent back.
Both if the above mentioned were an inconvenience.
The customer service that I received was exceptional and I received my replacement in a short time.
Love our chandler. It came out perfect and looks great in our log cabin.
Only suggestion is that for the price of the chandelier and the high cost for the chain, it should have included a ceiling canopy.
The only issue was my order was delivered to a neighbor about a mile down the road. And it was UPS's fault no yours. You guys had the correct address on boxes and everything else, but it got messed up with UPS. Your customer service was great about it in tracking it all down, and at the same time the neighbor down the road called me because fortunately you guys put my phone number on the box, so they called and let me know they had my delivery. So all was well.
My chandelier is my favorite piece in my house. I bought it maybe 2 years ago and sit beneath it almost daily and still look at it in awe. I love it! CDN was a pleasure to buy from, friendly, knowledgeable, and courteous.
I was looking for an antler chandelier but I did not need the "real" thing. I am in south Georgia & we have traveled a good bit out West and in NC and liked what we saw. We just decided to bring a small part of the outdoors in with us. We used pecky cypress for the walls from near by mills & stacked stone for our fireplace. The antler lighting finished the room we thought. Thank you again. George & Lisa Fesperman
The antler light we bought for the kitchen table was very easy to install. The birch light shades complimented well. Our order was for non-real antlers and you can not tell the difference. Highly recommendable
Canadian Antler was a pleasure to deal with. We had searched all over our city and Toronto for a suitable light fixture without success. When we found our fixture online and contacted the company with a dilemma (buy with the shades or without), the rep was super helpful and made a suggestion for design of our unit that would ensure we could get the shades later and they would fit if we decided we needed them later.
We are in Garden Valley, Id. The delivery had to be dropped off in Boise b/c the first carrier did not deliver up here. It was a week later for that. My biggest concern was the crate/box when we finally received it had a huge 18" gash in the box pushed into the chand. Luckily there was not damage but I sure expected it. I would recommend to add "criss-cross" pieces of timber to the sides for better protection. I know this adds weight but is better than replacing a unique, hand crafted, antler chandelier.
Ours is beautiful! The chandelier is the best purchase we made for our new home. It is a centerpiece of nature & beautiful design and unique for sure. I would definitely recommend them!
Beautiful chandelier. We ordered the faux antlers & were delighted with the appearance. It was a large one & were a little worried about shipping but it arrived on time in perfect condition. Looks great in the house & we get tons of great comments!
We are very proud of our chandelier and can not imagine a better chandelier existing. We looked at several
Prior to obtaining your product and found the quality of those to be lacking the quality of CDN. Our chandelier has become the focal point and conversation piece of our resort home in New Mexico.
We ordered a very large chandelier for over our bar area. The only thing that we changed at installation was the chain that came with it. The links were smaller and due to size of light it didn't look right. We kept the smaller links in the body of the light and used a larger link chain at the top of the light up to ceiling. Otherwise everything came out perfect and light is beautiful! Thank you
I researched many companies before I purchased my antler chandelier from cdn.
Antler chandeliers are pricey and last a lifetime so it's a purchase you don't want to go wrong with. I am thrilled to know I made the right decision with cdnantler.
CDN Antler Chandeliers has a rating of 4.3 stars from 756 reviews, indicating that most customers are generally satisfied with their purchases. CDN Antler Chandeliers ranks 262nd among Lighting sites.