I bought a e300 razor scooter for my 10 year old after researching it and thought i would get in early for xmas,, scooter was left outside my door in plain site when 2 foot over would have been unseen. Xmas comes, ive charged it up and am shocked at how slow it is i thought it may need time too wear in. After a week no improvement. Its then i noticed the motor size was 250 watt. It is bigger or smaller depending what country you live in. I also noticed two of the foot plate bolts were worn, she has charged up the scooter 5 times. She lives on a small island and rides too the shop about 8 min there and 8 mins back,, it then slows to walking speed,, after 5 chargers it stopped charging at all. I know chain drive can be noisy but this sounds crunchy,, this leads me too believe its a refurbished unit,, i rang got a returns number RMA number is **************. Was asked how i would like to see this matter turn out. But this is no guarantee how it would be,, i answered refund.or replace/or supply correct motor and part refund as i believed at the time the motor was the wrong size. Few more days past still nothing now it wont even charge,, i bought this scooter for my 10 year old autistic girl for xmas from catch not a on line seller. Ive sent a request for a update,, no response. I presume im going too have too post there junk back at my cost,, but i think i will buy her a alidi scooter and catch can go bugger off as i will use every platform available too me too review my dealings with catch, catch can jam there scooters and anything else they funtastic or toys r us sell. It wont take back what should have been a great xmas present but i will make sure catch know not too take a dump on this Australian, she is so disappointed, it was clearly a con too get rid of old stock or refurbished stock,, its my opinion unless i change my mind that catch is a complete con, I do have Australian consumer protection and will see how that pans out. I will also go on talk back radio and have a wah wah there as well. I will also advertise my dealings in the local paper for free,, i will make a youtube video of the scooter and my dealings with catch, com.au then i might go too the small claims court after i contact consumer affairs' i might even visit there warehouse just so i can do a google review on google maps the bunch of in my own opinion con artists who are just above pedophiles but below used car sales men,, you bet im pissed off at catch.com.au this has been a truthful review by jason taylor,, the opinions in this review reflect my opinion at this time and maybe forever,, so too the moon catch, com, au

Bought a phone from these scammers on Catch.com.au. It was offered by their marketplace seller Becextech(Antother thief and catch partner in crime)
The price was really good. Order placed on 17/1/2021. Now after a month they claim they delivered the phone to some one but not me. I told them from day 1 I haven't received the delivery and never heard of person they claim to have signed for. Now they have washed there hands off by saying they delivered and done their job. They took $1100 from me actually they stole it.
They send me an email On 05/2/2021 with a tracking and apologising for delay. But when I tracked the order it was already delivered on 3/2/2021, that's 2 days before I was sent an email with tracking.
After my concerns raised I finally got an email on 8/2/2021 that they need 3 days to verify. And today 17/2/2021 they send me an email that they have proof from courier company that the parcel was delivered and they can't help me any more.
They have failed to answer why I was sent an email with tracking on 5/2/2021 stating the parcel is despatch on that day, when parcel was delivered on 3/2/2021.
They failed to explain me why my signature were not obtained.
They failed to explain when I told them the person who signed for the parcel doesn't exist here.
It's just an elaborate scam they are running, passing the ball on marketplace seller back and forth until customer gives up and take u for a ride.

Now after a month I lost $1100, I don't have the phone and catch have done there part - SUPPOSEDLY.

They respond to your enquiries days later even its extremely urgent. And in case you try to contact them directly guess what THEY DONT HAVE A PHONE MUMBER. And they won't entertain ur questions directly anyway, they ll just say message us on catch portal and that they reply when they feel like, days or weeks later.
In this whole saga catch is helping that as well, so it's a scan run by both catch and Becextech.
My advise to all potential customers it's better to pay bit more and buy from a reputable store. Just bcos you are trying to save some money don't end up losing all of it to these thieves. End of the day they ll take their money and take you for a ride.
I am already in a process of making complaint to all relevant authorities and I will make sure they are held for stealing my money.
Please be very careful when buying from Catch cos if something goes wrong you have no help from them so just wish that if u buy from catch for a good price everything goes well. I have copies of all the messages and emails especially the email they send me on 5/2/2021 with tracking when they already stole my phone on 3/2/2021 which I am forwarding to relevant authorities.
STAY AWAY FROM CATCH AND BECEXTECH
I ll soon update this review with the screenshot of the delivery and there email with tracking that's 2 days after the theft, so everybody can see with their eyes how they steal our hard earned money