Casazo Reviews Summary
Casazo has a rating of 2.3 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases.
Would rate zero if possible. This company will steal your money.
I ordered a toy for Christmas that I could not find elsewhere. I received a confirmation email, then no tracking, no shipment, etc. after several weeks. I emailed the company - no response. The toy never arrived.
I'm relieved I used a Visa gift card rather than my debit card, so no additional money will be stolen.
I placed an order for a Lego for my son's birthday 12 days ago. I have not heard anything from them other than an initial email saying the lego was on hold until funds were collected. I emailed them 1 week after i placed the order and never heard back. I emailed them again 3 days ago and have not heard back. I have now tried to call them 7 times and the line is busy each time. I also tried to use the chat function on the website and nobody is responding to me. My son's birthday is now in 2 days and i don't have the lego and have not been able to reach anyone at the company. Super disappointed!
I ordered a selection of puzzles and received no response. Then when I did receive a response after contacting them again it was a vague email about technical errors, and no follow up as to whether my puzzles were coming or not.
Didn't know anything about product shipment until I chatted with the chat bot and they said their payment system was down. Ordered on December 9th and found that out after I chatted with their bot on December 16th. Customer service line is never answered it just ring 8 times then hangs up. No customer service or real person to talk to it a scam company….call your credit card companies and cancel payments.
I was "Ripped Off" by CASAZO.COM. I paid over $35.00 for a part for my ice cream maker, and all I ever got was that it was on hold. And I tried to call them. But it was either busy, or Out of Business. Apparently, others have done the same. They should be in JAIL! They are collecting peoples money, with no intentions on ever sending the items they advertise.
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!
Excellent Product. Ease in ordering. Shipped and arrived fast. Kept us informed all the way from order to delivery. Held up in strong winds. Kid's love it!
Very resourceful website, I love the website character, explanations of items and emails, very unique. Always on time and you might get a small surprise when you package arrives...just perfect.
The piece is high quality and beautiful, it is so very well made. Exactly what I was looking for. The shop has great communication and is very thoughtful. I would recommend to anyone!
The order process was easy and the price was fair. They followed the process throughout and checked in to make sure things were progressing as expected.
Ordered something on 01/09/2023, it's now 01/24/23 - no product, no replies to my email.
Buyer beware. Wish I had googled them first,
Put through an order over two weeks ago. No item. No email confirming shipment. No response to email. Phone disconnected.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members