- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
CarTagz has a rating of 2.0 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CarTagz most frequently mention convenience fee, extra fees, and registration renewal problems. CarTagz ranks 80th among DMV sites.
No positive highlights yet
The Cartagz website offers the opportunity to renew your vehicle registration online. They advertise expedited service within 3 days. I received my registration in 3 days, as advertised and will likely use the service again.
I made the same mistake as many of you. I am so angry! I tried to contact my bank to stop the transaction, but could not. I was told I would have to dispute it after the fact. I contacted DMV and the customer representative was so rude! She would no allow me to pay them directly, stating that CARTAGZ had already paid it. If I dispute it the late payment from DMV will still be less than all the bogus charges CARTAGZ charged me. I'm disputing it. How else can we get the message out to warn others!
I made the same mistake as many of you. I am so angry! I tried to contact my bank to stop the transaction, but could not. I was told I would have to dispute it after the fact. I contacted DMV and the customer representative was so rude! She would no allow me to pay them directly, stating that CARTAGZ had already paid it. If I dispute it the late payment from DMV will still be less than all the bogus charges CARTAGZ charged me. I'm disputing it. How else can we get the message out to warn others!
I too was brought to this site thinking it was the official DMV site. After seeing the outrageous extra costs for my registration, I decided to look them up on line. You can go directly to the DMV page, but it is several websites down. I left the DMV a nasty complaint stating they need to relay this information to their customers. This site is a total scam. Thankfully I inquired in time. For those of you who did pay these extra fees, please let the DMV know that it is not ok.
Tip for consumers:
Don't !!!
Oh my gosh, I wish I would have read reviews on this company, completely messed up our order and took forever to get back. Horrible customer service, and not helpful at all to fix THEIR screw up!
Tip for consumers:
stay away and fight the lines at the DMV
I found that when i went to the DMV website they kept sending me to Cartagz and gave me no other option to pay my registration. I tried to go to pay online at DMV. They charged me $45 over my $103 fee. Every time i clicked next the price changed. Then you can't get shipping without paying an arm and a leg for it. Will be looking for a different site next time.
Dawn Palmer
Ya, it's my fault for not paying attention till I completed my payment, but I can't believe DMV would let these people do this. They even make the site look like the DMV site right up until the payment is received. A $37 mistake, what a bummer.
Tip for consumers:
Don't
When registering your car online watch out for this SCAM website that is called CARTAGZ! It is not an actual DMV website and charges very high additional fees for the registration.
I'm still waiting to hear back about my proof of registration. It's been four days now. I've called them emailed them multiple times after going online to their site. Please don't purchase your registration from these scammers. You pay more for terrible service.
Tip for consumers:
Just don't.
I almost paid, but I realized at step 3 that the DMV never has charged all the other fees! This place needs to be reported for disguising itself as the Ca DMV! I just reported this to the local news stations and the Attorney General.
I accidentally accessed this site while renewing my vehicle registration on line. As soon as I saw the extra fees involved I realized I was on a third-party web site. Have to hand it to them for having great search optimization in that they come up even before the DMV. They may provide a service but their methods are deceptive. Don't use them unless you absolutely have to.
Typed DMV.CA.Gov and this is the first site that came up. I was in a hurry and typed all the information and paid. Shoot this site charged so much and didn't realized I wasn't in the right DMV website. I called to see if I can cancel the transaction but no answer instead you have to leave a message. I do not recommend using this site... it was my fault I was not reading but paying the renewal registration in a hurry...
This is a company that practices deceit and at the best case has customer unfriendly polices. They pop on the web when you search for DMV. They don't answer their phone in person, you cannot alter their order and they don't behave in a straightforward honest fashion. Beware!
Tip for consumers:
Don't use this site
I was online today renewing my vehicle a week early. The CA DMV site sent me directly to Cartagz.com. Cartagz pumped my DMV fee from $72 to $96. That's adding $24 (33%). Then they add a $29 "service fee", and then... they add a "convenience fee" of $2.66. That's paying an extra $54.66 in fees in addition to my $72 standard DVM fee. Total $126.66... 75% more for this convenient service. This kinda behavior makes me want to scream FRAUD! What a sham(e).
Scam. Received e-mail on Oct 13 confurming that my registration had been completed, and that I should get my new registration within a week. It is now Oct 23rd and I am not able to contact anyone at Cartagz. All I get is a wrong number recording. No return calls.
The worse thing is that my charges to my credit card should have been $48.53 BUT they charged me $183.64 Maybe a mistake.? Hell no.
The good thing is that I was able to get Capital One to reverse the charges and credit my account.
Stay away from this scam.
Tip for consumers:
Dont use them... They will take your money and you will never hear from them again.!
This place is is the absolute worst. I was quoted a price this morning from a nice girl name Taylor for 116. Then I call back a few hours later to pay the ticket and some new $#*! was there saying the price went up to 211, go to the dmv or aaa this place is not worth the mess they put u through.
Tried renewing my registration for the first time so since I thought it was convenient I tried using the online service. Searched for the ca dmv site on google and it led me here. So there I was, gave them all my personal info like my ssn and DL # plus credit card info only to find out that they had not processed anything. Nice! I just gave away my info to some crappy website. Today I realized I went to the wrong site when I should have gone to www.dmv.ca.gov. People, you have been warned.
I wish I had read the reviews before I bought the registration from Cartagz. I was in a hurry and thought I was on the DMV web site, since Cartagz is the very first thing that comes up in a web site. Only after I bought it from them I noticed that there is a lot of extra fees. I have paid for overnight delivery for $16.50 and it's been a day already and I haven't gotten it yet.
I PAID FOR MY REGISTRATION ON MARCH 3,2015 TODAY IS THE 20TH (PAID AN ADDITIONAL $43 IN FEES) MONEY WAS TAKEN FRON MY ACCOUNT IMMEDIATELY, AND STILL HAVEN'T RECEIVED MY STICKER YET. THE DUE DATE WHEN THE FEES INCREASE IS MARCH 24, AND I CAN'T REACH ANYONE, NOT AT DMV AND ESPECIALLY CAN'T REACH ANYONE AT CARTAGZ. WHEN I WENT ON LINE TO ASK FOR A DUPLICATE, I WAS ASKED TO PAY AN ADDITIONAL $60. BEGINNING TO KNOW I'VE BEEN SCAMMED.
Tip for consumers:
DON;T USE IT. GO TO THE ACTUAL DMV WEBSITE TO RENEW WHICH I THOUGHT I WAS DOING,
This site is a big rip off. Sure if you are late with the registration, then maybe you don't mind paying way more than you should, but for the average person, this site should not be used and it should not come up when trying bring up the DMV website. I tried to register my car, but it told me it was not due to be registered. I had the renewal notice right in my hand saying it was. Offered to let me get a duplicate registration for DMV of $19, plus about $60 extra in fees. I was amazed such a site can be out there trying to scam people like this. Avoid this site.
After a week of not wanting to go into DMV to make a trtle switch, I tried this service, if you call it service, I have tried to E-mail them thu there web site what a joke, you can't call them,
I got there by mistake thinking I was at the DMV. I had put in my credit card info before I realized my error. I hope that even though this is a very deceptive site, they don't steal credit card numbers.
Tip for consumers:
Be careful -- It isn't the DMV! It looks like a ripoff to me.
I ended up paying over double for my registration. Cartagz got my registration processed OK, but when I got my check from IRS for income tax refund, a levy had been put on my account for the car registration and the entire amount was taken out of my income tax return. So I paid twice. Not sure how all that could have happened, but please be warned of this co
Gain trust and grow your business with customer reviews.
www.Cartagz.com is California's largest online vehicle registration service. Skip the DMV lines and register your vehicle online to avoid future penalties
Hi Dianna, I'm sorry to hear you were not happy with our service. I would appreciate the opportunity to speak with you directly. Please email me at online.media@cartagz.com with your name, license plate number, and the best number to reach you.
Thank you,
Fatima M
Online Media Manager
Cartagz Inc.