CarShield has a rating of 4.2 stars from 4,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Had to update my billing. Customer rep very helpful and accomplished quickly that day.
I just change to a more affordable provider of car warranty.
Car shield responded promptly to my dealership service dept. and approved the required repair.
Thank you for your time and review. If you have any questions give us a call!
Very good excellent service on the phone answered all my questions and concerns
I spoke to 2 agents. Both were very professional and knowledgeable. They answered all my questions.
Great service! Easy to talk too. They answered all my questions.
Thank you for your time and review. If you have any questions give us a call!
Customer service representatives listen to issues and respond accordingly.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
We are very pleased with our policy and all it has to offer.
Thank you for your time and review. If you have any questions give us a call!
I just needed to change my method of payment. It was quick and easy.
They will work with you and are very good at communicating
Handled perfectly, I was taken care of right away without hesitation
Prompt and courteous service. Issue was addressed immediately.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Dealing with CarsShield has been an excellent experience every time we have spoke with them!
We appreciate your support. If you have any questions don't hesitate to give us a call!
Have not used policy yet, no further info is available currently
She helped letting me know they were still waiting on the repair shop
Thank you for your time and review. If you have any questions give us a call!
It's everything that I was told about and 100% satisfied
Satisfied with the account telling people a lot of friends
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
The representative for Car Shield was very knowledgeable
Clear about what is going to happen with my policy
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.