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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,061
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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North Carolina
4 reviews
0 helpful votes
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Responsive customer rep
November 11, 2023

Had to update my billing. Customer rep very helpful and accomplished quickly that day.

Date of experience: November 11, 2023
Pennsylvania
1 review
0 helpful votes
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I just change to a more affordable provider of car warranty.

Date of experience: November 8, 2023
Carshield R. CarShield Rep
over a year old

Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.

Ohio
1 review
0 helpful votes
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Fast efficient service.
November 9, 2023

Car shield responded promptly to my dealership service dept. and approved the required repair.

Date of experience: November 9, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Texas
1 review
0 helpful votes
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Excellent service
November 9, 2023

Very good excellent service on the phone answered all my questions and concerns

Date of experience: November 9, 2023
Maryland
1 review
0 helpful votes
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Ms. Inquisitive
November 9, 2023

I spoke to 2 agents. Both were very professional and knowledgeable. They answered all my questions.

Date of experience: November 9, 2023
Washington
1 review
0 helpful votes
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Great!
November 10, 2023

Great service! Easy to talk too. They answered all my questions.

Date of experience: November 10, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Illinois
1 review
0 helpful votes
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Great job!
November 8, 2023

Customer service representatives listen to issues and respond accordingly.

Date of experience: November 8, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Arizona
1 review
0 helpful votes
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Customer service is excellent
November 16, 2023

We are very pleased with our policy and all it has to offer.

Date of experience: November 9, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Nevada
1 review
0 helpful votes
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Good Experience
November 11, 2023

I just needed to change my method of payment. It was quick and easy.

Date of experience: November 11, 2023
Florida
1 review
0 helpful votes
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Very honest
November 13, 2023

They will work with you and are very good at communicating

Date of experience: November 13, 2023
Illinois
1 review
0 helpful votes
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Malibu
November 12, 2023

Everything went fine. Thanks car Shield!. Promised what they say on TV. Good investment.

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Handled perfectly
November 13, 2023

Handled perfectly, I was taken care of right away without hesitation

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Professional Service!
November 10, 2023

Prompt and courteous service. Issue was addressed immediately.

Date of experience: November 10, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Massachusetts
1 review
0 helpful votes
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Awesome!
August 11, 2023

Dealing with CarsShield has been an excellent experience every time we have spoke with them!

Date of experience: August 11, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Maryland
1 review
0 helpful votes
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Setvice
November 12, 2023

Have not used policy yet, no further info is available currently

Date of experience: November 12, 2023
Washington
1 review
0 helpful votes
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Helpful rep
November 14, 2023

She helped letting me know they were still waiting on the repair shop

Date of experience: November 14, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Washington
1 review
0 helpful votes
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Very happy
November 13, 2023

It's everything that I was told about and 100% satisfied

Date of experience: November 13, 2023
Pennsylvania
1 review
0 helpful votes
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Very happy
November 13, 2023

Satisfied with the account telling people a lot of friends

Date of experience: November 13, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Florida
1 review
0 helpful votes
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I was satisfied with the transaction
November 13, 2023

The representative for Car Shield was very knowledgeable

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
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Excellent customer service
November 14, 2023

Clear about what is going to happen with my policy

Date of experience: November 14, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!