• careGiver

2018 CUSTOMER CHOICE AWARD

careGiver

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Overview

careGiver has a rating of 3.8 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. careGiver ranks 9th among Caregiving sites.

  • Service
    3
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
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0

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Top Positive Review

“Fantastic Family Care in Reno Nevada”

Lyle D.
2/3/23

Park Place Assisted Living in Reno Nevada cared for my mom for about 2.5 years, up until her recent death in January 2023. She had been in a couple of Physical Rehab Centers after short stays in the hospital when it became apparent that she could no longer care for herself at home. I did my research and took a chance with Park Place. Thank God that I did. My mom's care was so good that my dad agreed to move in with her back in 2020. He was at the last stages of his life and passed away there in 2021. My mom continued on and made the statement to me on more than one occasion, "please don't move me from here". She had to care for her father when I was a kid and she knew what "good care" and "bad care" looked like. My mom slowly lost her faculties over time both on the mental and physical level. There were times when I was afraid that Park Place would say, "your mother is beyond our care requirements". However, that message never came! As my mom declined, Park Place increased their care and made sure that she was comfortable and happy as could be. It is my understanding that Park Place was started by a local judge who's mother needed care many years ago. He could not find a suitable provider in the area, so he got some investors and built Park Place. To this day they continue to fulfill their mission of making our loved ones feel at home, happy and as healthy as possible. I highly recommend Park Place if you have a loved one that needs Assisted Living Care.

Top Critical Review

“Visiting Angels are liars, and NOT dedicated to their clients, as they claim.”

Michael S.
11/16/22

Visiting Angels took almost a year to arrange a caregiver, then a couple months later They informed me that they would no longer provide a caregiver unless I agreed to have The service for at least 15 hours or more a week. They notified me by mail saying my service would end in 30 days, but then quit sending My caregiver after two weeks. They are ONLY interested in making more money, and do not care one bit about their clients. They are liars, and NOT dedicated to their clients, as they claim. Their services are unreliable and just mediocre when finally provided with a caregivers who are not dependable.

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user lyled50
1 review
0 helpful votes
February 3rd, 2023

Park Place Assisted Living in Reno Nevada cared for my mom for about 2.5 years, up until her recent death in January 2023. She had been in a couple of Physical Rehab Centers after short stays in the hospital when it became apparent that she could no longer care for herself at home. I did my research and took a chance with Park Place. Thank God that I did. My mom's care was so good that my dad agreed to move in with her back in 2020. He was at the last stages of his life and passed away there in 2021. My mom continued on and made the statement to me on more than one occasion, "please don't move me from here". She had to care for her father when I was a kid and she knew what "good care" and "bad care" looked like. My mom slowly lost her faculties over time both on the mental and physical level. There were times when I was afraid that Park Place would say, "your mother is beyond our care requirements". However, that message never came! As my mom declined, Park Place increased their care and made sure that she was comfortable and happy as could be. It is my understanding that Park Place was started by a local judge who's mother needed care many years ago. He could not find a suitable provider in the area, so he got some investors and built Park Place. To this day they continue to fulfill their mission of making our loved ones feel at home, happy and as healthy as possible. I highly recommend Park Place if you have a loved one that needs Assisted Living Care.

Thumbnail of user mariam254
1 review
18 helpful votes
April 10th, 2016

We've recently had a bad experience with a very dysfunctional, self-centered caregiver and we want to warn other families to beware. Her name is Krista Collins. On your first encounter with her, she appears very experienced in caregiving, especially with dementia care. As time went on, she felt a sense of entitlement to do all her personal business on your dime with your loved one. We provided a very warm and inviting environment. There is a private bedroom for the caregivers with a Smart Tv and WiFi. We provide food and leave cash for them to use for gas, groceries and evidently many Starbuck's runs. My mom is 86 but very functional. She's ambulatory, bathes, dresses and feeds herself. She has dementia so needs some basic care to guide her through the day. Help with meals and medication reminders.
Since she is not totally dependent on the caregivers, we tell them all she can be left for short periods of time if they need to do any errands. That means a run to the bank or grocery store etc. Well this caregiver took total advantage of the situation and felt that her personal business that she was doing on our time could not be avoided. Those are her words.
She was hired for 4 days a week so she has 3 other full days to get her car serviced, appointments with attorneys, countless phone calls, faxing documents and all the other distractions she brought to the commitment she made to help with my mom. Shortly after she started with us, she needed to take time off for a death in the family. She left for 2 weeks without giving us date she would be back. Of course, my mom was well taken care of as I took the time off my job to care for her.
As time went on, there was noticeable difference in my mom's behavior. Krista had her on a very high fat diet and was letting her sleep all morning. This is all documented in the caregiver notes along with receipts from Starbucks while my mom was sleeping.
We never docked her pay for all these times she would run out and leave my mom. We started to ask her to try to do her personal business on her own time and she became very defensive. The next week she texted us that she was done and wouldn't be coming back!
Yes, left us high and dry at the last minute! Fortunately, we are finding some very qualified, caring replacements so in reality, she did us favor.
Just know this caregiver comes with a lot of dysfunction and an attitude.

Thank you,
The Miranda Family

Service
Quality
Thumbnail of user jenniferq10
1 review
4 helpful votes
November 15th, 2014

I love caregiver as it has connected me to a world of information and people who are all dedicated to helping us take care of our parents.

Thumbnail of user karene24
1 review
2 helpful votes
September 4th, 2014

I found this site because my sister in law recommended it to me when my father came down with parkinsons disease. This website has been a lifesaver for me.

Thumbnail of user jessicaw40
1 review
3 helpful votes
January 13th, 2015

Love the crew at caregivers for life. They are always kind and informative. Thanks for all the help.

Thumbnail of user barbarab62
1 review
3 helpful votes
March 8th, 2014

Caregiver is really an essential site for anyone who is new to the caregiving role. Our parents took care of us and now we need to learn to take care of them.

Thumbnail of user sarad13
9 reviews
152 helpful votes
April 8th, 2013

This is another website to checkout for support and information. This is an excellent resource for caregivers who need more information and community support.

Thumbnail of user jeffl17
7 reviews
6 helpful votes
June 19th, 2012

There are so many people out there caring for loved ones in the families and looking for answers. This site answers their needs.

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Caregiving information, support and resources for family and professional caregivers including disease specific articles, expert answers and email newsletters.

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