Carbon2cobalt

I've never heard of this company before a declined 5am charge for 90 bucks in my checking account. So I wanna know how yall even got my card info!?!?!?!?!? Luckily they got the expiration date wrong

I've purchased Christmas presents for the men in my life for the last two years from this Company… Great Boots, soap and leather bags but very disappointed with the quality of their clothing and even more disappointed with their Customer Service. FYI two washing cycles before zippers break, threads become frayed and the Fading begins. I buy and care for top designer lines as a norm so when I am told that because the garment has been washed twice, there is no warranty it tells me that they do not expect a garment to last more than two cycles from the door. I do not recommend you buy your loved one anything from this company due to that fact. I know I certainly do not intend on purchasing anything more. Thank you.

Also whoever designed them I know they're designed in either America or whatever made in China or India but whoever designed these clothes for men and women must be a computer because the cuts the way there they fit is not right for the money you're spending

We ordered Christmas gifts well in advance, paid for priority shipping. When the gifts didn't arrive talked with customer service, unbeknownst to us they cancelled part of the order, "credited our account" (not received) and delayed shipment on the balance until after the holidays. What a disappointment for my family flying in from all over the country there gifts were cancelled/delayed. Carbon2 is offering no solution or resolution.

C2C does marketing well and that's about it. Way overpriced and here is one example; identical shirts, same photograph, with prices ranging from $26.52 to $89.00 - and you know the seller makes a profit even on the $26.52 shirt. I call this a ripoff. You be the judge.

After placing an order with this company, I did not receive a confirmation or any shipping information. When the item never arrived, I checked my credit card and discovered that I was charged in full for the item. When I contacted the company, at first they could not even locate my order. Once found, it was communicated to me that it had shipped to an address from over 10 years ago. They stated that I had entered that information, which I absolutely did not do. I always triple check my information before confirming on line orders to ensure it is accurate. The company refused to reverse the charges or reship the item to the correct address. Lost my business for sure...

Clothes aren't great and way over-priced. Also, they put a hold on your card while also charging your card for the same order as they ship items. I have never seen any other company do this. Stay away!

I ordered 5 men's t-shirts and the quality was poor. One shirt wasn't stitched completely on the shoulder seam and now I have to wait for a return label and mail the shirt back for either a replacement or refund. The fabric is very thin and doesn't lay well - seems rather large in the shoulders and short in length. Will not order from this company again. (Care instructions state to wash in cold water, tumble dry normal, then the next line states "no heat").

Returned item I purchased paid for shipping and yet fees were deducted from refund I have been lied to about receiving money on several occasions The merchandise is way overpriced and Customer Service is horrendous and unacceptable check around and you will find items just as good and less expensive

I was just about to push buy, when I reread the description on a "Wavelength Cashmere sweater" for men. Not only is it 95% cotton, it's only got 5% cashmere, but it's title is "Cashmere".NOT "Cotton/Cashmere BLEND…NOT Cotton AND cashmere!
I thought publishing a description that is a lie is wrong? Isn't there a law against this kind of deceitful advertising?
WHAT, because they eventually put in 5% cashmere at the bottom it's ok?
NO!
They also did that with a "cashmere" beanie I was going to buy…90% merino wool and 10% cashmere!
That's NOT a cashmere beanie, or sweater.they are cotton and merino wool! If I'd wanted to buy merino or cotton, I would look up merino and cotton!
Shame on you!

Poor quality for prices charged. Pictures in catalogue are beautiful, unfortunately the items are very disappointing. Items are pricey, I agree with many of the prior reviews.

Their catalog looks high-end, but the ordered items look like something purchased at Walmart (maybe even W carries nicer stuff). What's more, I have yet to see my money back after returning the item (they don't come with tags, so who knows if they have been used) a month ago. Not only does it take about 1/2 hr to reach them, but customer service representatives also evade questions and do nothing about your complaints. I will be reporting them to BBB.

I ordered the Chill Factor Zip, which looked warm and comfortable in the catalog. It arrived flimsy, very lightweight, with faded colors and a very sharp-edged zipper. Also short clip-type bands on the sides, just above the waistline, which looked liked they would be a constant hazard for snagging. I think I could find something like it at Burlington Coat Factory for $19 or less; Carbon to Cobalt had it for $79, so after I returned it I was out about $7.99 for the return. Can't believe this company thinks it is giving fair value.

With shipping, I paid $175 for an "Enigma Blazer." It arrived 3-weeks later, was WAY too big (like, comically large), and seemed cheap. I sent it back to get a medium and received it about 3-weeks later. It came very wrinkled and again felt extremely cheap -- the material is literally see-through when you hold it up to the light. So I washed it, following the directions on the tag (cold water, low dryer heat) and the wrinkles got worse. I tried to iron it on very low heat, as low an my iron would go -- again as directed on the tag -- and the material immediately got shiny (i. E., burn marks). Plus I noted that the stitching around the chest pocket pulled in the wash, leaving an unsightly partial u-shaped line visible from the front. So essentially it is unwearable. $175 completely wasted. I will never purchase another thing from this store, and possibly never purchase clothes online again after this experience. Total waste of money. This company puts together slick advertising campaigns, but their clothes are the cheapest, Made-in-China stuff you can find.

Don't waste your money on buying this sweater I received it for my birthday I waited more than 90 days to wear it past the return period. I had it cleaned after wearing the end of the sleeves and hem have rolled up and cannot get them to roll back down. So think twice before buying this sweater

I really wanted to like this company however after purchasing one wallet at a fairly high price —The zipper started to come undone. It becomes clear that it wasn't sound properly and I have not been able to make contact with the company. I will not be buying from them anymore as much as I would like to because things look appealing but the quality is just too unpredictable.

I have ordered from C2C numerous times over the past 10 years, but not for the last 2 or 3. Almost everything they sell is made in China. Why would I want to enrich China? Maybe to help enable China to build more military islands to threaten world peace, or perhaps to give them more money to purchase farmland in the USA near our military installations?
IMO Americans should wake up and only buy Chinese goods when absolutely necessary. C2C sells nothing that is essential. There are alternatives.

Nice pictures but not so good quality products. Poor tapering of sleeves, everything from slave labor countries. Customer service has 45 minute wait to pick up and returns take over a month and shipping is at your expense. The product is not as nice as the pictures.

My order never shipped. The tracking number they gave me was not on file at FedEx. I asked them to ship again. Refused. When I asked for a refund, they refused. Took to long to contact them they said. Less than 30 days. Buyer beware.

I like their products. My wife gave me one of my favorite shirts. I recently purchased a jacket and was looking forward to getting it. I never did. It was returned to them because they used the wrong address. And, it took a phone call from me to as where my ordered product was to tell me this. It was only by contacting them or I'm not sure I would have been credited. Nice clothes, terrible logistics.

Wish i would have read reviews before ordering. Was not happy with quality of material, looks high end in the catalog but quality is not upon receipt. Returned an item and never received acknowledgement email though UPS shows it was delivered. Called after weeks with no response and was told returns take 6 weeks or more. Still waiting. Will never order again.

Bought 2 shirts in Nov 2021 from Carbon2Cobalt due to the fancy catalog they sent to our home without us subscribing it. The size is way off, quality looks cheap (made in China) definitely not worth $98/shirt as shown on the catalog. Return right away and have to contact them several times for a refund. After the 3rd weeks (proof of return delivery), had to ask our credit card company to step in and dispute a refund. Not worth the hassle.

I ordered a leather jacket, looks nice in the pics. $599.00 It got put on backorder and then I found it on two other websites for $79.00. They do not make the clothing, it comes from China.