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CapWholesalers has a rating of 4.6 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CapWholesalers most frequently mention customer service. CapWholesalers ranks 18th among Wholesale Clothing sites.
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I've had the pleasure of working with Nora over the past couple of years. We've dealt with shortages, partial orders, and back orders together. I could not have asked for a better customer service representative to have contact with for these issues. All orders placed have been completed without any problems, even the ones that were estimated for 2-4 months out to ship arrived on or before estimated dates. As a small business, we rely on companies like this to help us grow and greatly appreciate the product and service you provide.
I placed an order two weeks ago and have been following up to see why it hasn't dispatched I was told that they need to cancel the order and resubmit it and it will take another o e and a half weeks to deliver it to Florida. And get this that's if they have it in stock. If I didn't chase them I wouldn't get this information I can't believe they run such a sloppy operation Find another supplier who tells you upfront we don't hold stock, have no idea of stock levels and will take weeks to process your order
I've had the pleasure of working with Nora over the past couple of years. We've dealt with shortages, partial orders, and back orders together. I could not have asked for a better customer service representative to have contact with for these issues. All orders placed have been completed without any problems, even the ones that were estimated for 2-4 months out to ship arrived on or before estimated dates. As a small business, we rely on companies like this to help us grow and greatly appreciate the product and service you provide.
Products used:
Hats
I worked with Lisette on this order and had positive experiences start to finish. Our communication regarding the art design, modifications, billing, and shipping were all easy and clear, and I was relieved not to have to send any reminders about my order or run too close to my event deadline. They were affordable, shipped promptly, and had great follow through. Will totally work with Lisette and her team again in the future.
Products used:
Adult trucker hats + youth trucker hats
This site is easy and customer service awesome - can't beat the prices! Not sure what others experienced but everything I wanted wa sun stock - they 100% stock
Products used:
Caps
Wearing a nice cup always serves as an additional thing the outfit. Of course it also helps people to hide head from the scorching sun in summer, it's primary purpose of wearing a cap, I guess.
This website is cool for those having a stake in buying tons of caps and the prices are rather tasty.
Absolutely amazing & kind customer service! They kept me up to date with my orders and they replied very fast which i feel like it a rarity. Definitely get all your wholesale hat needs here!
Products used:
Hats
I originally ordered customized hats for our landscape crews from CapWholesalers more than a year ago, and since then reordered multiple times. So many choices, but once we settled on our choices, the ordering process was easy, as well as the customization process. The cap staff were professional and easy to work with choosing logo placements and colors of thread. Since the original order we added a 2nd color hat and they emailed me to merge our orders for better pricing. Lisette and Donna are amazing in their jobs.
I don't ever write reviews, but CapWholesalers rocks. Working with Lisette is great. Thank you all!
Products used:
Caps
Very friendly and easy to work with. They help me get my order placed within minutes. Robin Mosure always remembers who I am and gets me taken care of.
They helped me lock in a design that was perfect. Robin Mosure has been much help when it's time to renew my order and makes it easy as possible!
We ordered a couple of dozen trucker hats for a golf outing. CapWholesalers has a huge selection to choose from and Lisa was extremely helpful.
We at Wealth and Longevity Apparel would like to thank Capwholesalers for there exceptional service looking for to continuous business in the near future!
It has been an absolute pleasure doing business with this company. The art of customer service is not lost on them and they really make you feel as if you are the most important customer they have. Always quick to respond to questions or reach out with updates on shipping etc. It is refreshing to do business with a company so focused on pleasing their customers and it is the reason why we will continue to do business with them hopefully forever.
Katelyn at capswholesale.com goes above the call to make your experience with Capswholesale quite enjoyable. Along with excellent customer service and product knowledge rest assured you'll always receive the best in the business.
We've placed a few orders for hats and had great customer service from Lisette Diaz. The quality of the Kryptek hats are fantastic and the guys all love them.
They had what I needed and got them to me quickly? A pleasure to do business with. Thank you
Jay Plunkett
J & M Graphics
Vacaville California
Quality and Awesome Service is why my company continues to use Hatco International.
Lisette Diaz is friendly, courteous and always takes her time to make sure the orders are correct.
I would and have recommended her to many people!
I had been looking everywhere for a cap like one my husband loves, but I had shrunk in the wash. I took a chance and called capwholesalers and spoke to Katelyn. She was a great help and took the time to listen and went the extra mile to help determine exactly what hat I needed. I ordered a sample piece and it was well worth the price. I was able to use their sister company to embroider a larger quantity so now I don't have to worry about ruining my hubby's hats again. I have a hidden stash ready & waiting. Thank you Katelyn & capwholesalers for everything.
Lisa was extremely helpful and pleasant during the placement of our order today. I am commenting because not all representatives of companies are this nice and I believe she should be recognized for great customer relations.
Very easy and enjoyable to work with. Katelyn was very personable! I can't wait to order more hats from your warehouse!
The customer service is one of the best around they are very attentive and get you what you need in a timely manner!
This was my first purchase from capwholesalers and Robin, was very helpful and shipping was quicker than I expected!
Guys for your service the customer service was great I made my first order by phone y was great do not remember the name of the girl but thanks, also Robin for great costumer service and fast feedback.
Katelyn helped me through emails, and on the phone, and was quick to reply to my questions and help me get squared away on my first order. Only place that had stock on hats I needed.
Robin Mosure is always quick to respond to requests and the final product is always excellent. I will continue to order our hats from them.
Products used:
Richardson trucker hats
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