I was called downstairs to get a parcel from amazon by the canada postal girl as it was wet from oil leaking on the inside the postal girl had it in a plastic bag by time i got down they usually leave it in our drop off box with a key but she said it was leaking all over i said i want to refuse it send it back she said i couldnt and to call the shipper amazon and ship it back i took the mess to m apt getting the rug covered as i took the big bag back down to the postal girl after she left someone else there in the hall said she had things refused and they tool it back...i guess the mess it was she didnt want it all over the truck but could have put it back in the plastic sent it bqack to sender that way now i am stuck with a mess amazon said to clean it all and the vegtable oil that wasnt in a seperate plastic bag to clean it off send it all back i said i will ship it the way i got it she said no you have to clean it,keep what is not ruined which the small plastic bottle of oil had spilled over every 11 items in there as the saftey seal pushed in and the top not fully put back on (ickkkk) it was seeping dripping out of the box, I do think canada post can take it back if i didnt want to touch it when she was trying to hand off to me...bad services all the way around and we the people pay canada post with our hard-earned tax dollars. Then i go back looked at the delivery from canada post she had it as dropped off in the drop box...sneaky lazy to say the very least.>> copy of amazon delivery page
Delivered 24 February
Package was left in mail slot
B003HUJK24B0063KBZV4B00PUX5SF4B00AJYL3ZS2B*******WH5YB0B5V9KWXF2B0BQ7NM1XBB01J82AHQWB01LZBO00Y2
I ordered from a clothing website and they chose canada post. I would never. Anyway they can not change the delivery time. Worst situation ever. I ordered things to surprise someone. I contacted them through mail, social media, virtual assistant and then to CSR, she was good. I requested before 5pm or even I was flexible for next day. But they can not do itttttt. Ruined my surprise... worstttttttttttttttttttttttttttttttttt. Never use canada post. No flexibilityyyyyyyy. I am cryinggggggg.
I'm pasting my review from best buy over here to explain how poorly canada post handled my misdelivered parcel issue. It's ridiculous and i still haven't been refunded for it.
Purchased a pack of polaroid film from bestbuy.ca while it was still hot and sunny out ($124) because i wanted to use my polaroid cameras during that time. That was over a month ago on October 5th. It is now November 16th. It's cold, rainy, snowing and dark outside. After realizing my item wasn't delivered to me, even though tracking said it had been, i contacted canada post about it. They argued that i had received it and gave me a hard time about it but finally let me create a ticket. No follow up. Two weeks later i received an email from canada post saying the sender of the item had contacted them about my unreceived item and had i contacted canada post yet? I answered yes i had and sent them my ticket number but they never got back to me. I waited a week more and called canada post. The service agent let it slip that the carrier had delivered the package to my neighbour's safe drop location behind their fence (?) and was supposed to go back to get it on october 15th but just hadn't. She asked me to wait another week for them to get back to me about it, so i did. No follow up again. I call canada post again. They tell me they have RESOLVED the issue with best buy and that i can only deal with them concerning this issue going forward. I reluctantly contact best buy chat, waiting on a long hold with them to finally be told that my case has been escalated to the "concerned department" and that they require 5-7 business days to contact me with my "options". I argue but get nowhere so am forced to wait for an email. EMAIL NEVER COMES. I contacted best buy through chat again today, waiting on hold forever again, TO BE ASKED TO WAIT 3-5 BUSINESS DAYS FOR THEIR "BACK END" STAFF TO CONTACT ME WITH MY OPTIONS GOING FORWARD. WHHAAAATTTTTTT THE FFF?!? I literally feel like i am stuck in the movie Groundhog Day. Is this a joke? Do you guys this is funny? I paid for an item that i did not receive, and i've waisted hours of my life chasing both the carriers you use and your own company around just to get played with like a cat with a mouse. I feel like screaming and i'm not even a screamer.