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CanadaPetCareReviews 1,125

4.8

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
79
value
68
shipping
75
quality
63
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53,572 reviews
Oregon
0 reviews
2 helpful votes
Follow Kenndra G.
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Took between 2 and 3 weeks. I started to worry it wouldn't come before our vacation so I contacted customer service. They responded the next day and have me a tracking #.

Date of experience: March 27, 2016
Texas
0 reviews
5 helpful votes
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THIS SITE IS RUSSIAN OWNED SELLING KNOCKOFF SINGAPORE PRODUCTS! SEE WHAT THE VANCOUVER BBB HAS TO SAY ABOUT CANADAPETCARE. http://www.bbb.org/mbc/business-reviews/animal-online-drug-and-prescription-services/canada-pet-care-in-vancouver-bc-*******

Date of experience: March 26, 2016
Michigan
0 reviews
1 helpful vote
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I like online shopping and for pet supplies my only preference is CanadaPetCare for its free shipping policy. Located in the far downtown county of Carolina, it is quite difficult for receiving products when I order them online. But, CanadaPetCare takes the care of delivering me all my pet supplies on time and that too without any extra charges. Best customer service and free shipping is what makes me opt for this store.

Date of experience: March 25, 2016
0 reviews
1 helpful vote
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I came across Canada Pet Care accidentally when I was just surfing. I looked at the process and bookmarked the site. Today I ordered 2 packs of Advantage Multi from Canada Pet Care. Just to check how much I am saving I added two packs of the same product on another site, which was my regular one. Well, after applying discounts on both the sites, I was shocked to see the difference! I saved $41 on the very first purchase at CPC. I am extremely happy and thankful to them for providing necessary treatments at affordable prices.

Date of experience: March 17, 2016
New Jersey
0 reviews
1 helpful vote
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I am a regular buyer at Canada Pet Care and have a habit to look at the store once in 2-3 days. It amuses me how they give benefits to pet owners like me with a new deal almost every day. I was just window shopping when I saw Preventic collar at 70% off. Who would want to miss such a big offer? I ordered and am happy to be a loyal customer of Canada Pet Care. Thanks guys!

Date of experience: March 8, 2016
Netherlands
0 reviews
0 helpful votes
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I have three canines, just for my love for them. I have always opted for generic treatments because of my budget. However, everything changed when I found Canada Pet Care online. Their prices are great for a person like me who belongs to middle class and dreams to give the best things to family and pets. Well, the products are better than the generic ones and prices are almost similar. Got my second order recently and am happy that I found Canada Pet Care!

Date of experience: March 8, 2016
District of Columbia
0 reviews
1 helpful vote
Follow Jacqueline F.
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With a family of 3 dogs one pug, one bull dog and one beagle, I am always concerned about budget on my pet supplies. Until, I found Canada pet care, I used to spend a lot on flea and tick products, and this has always kept me on nerves due to my small budget. However, after ordering from Canada pet care, I am much relaxed due to the affordable prices along with free shipping. Now, never have to cut down on pet care supplies. Thanks Canada pet care.

Date of experience: March 4, 2016
California
0 reviews
1 helpful vote
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I ordered Bravecto from Canada Pet Care before 9-10 days and I just received my order. The pack is fine, delivery was sooner than expected. But above all, their products are priced great! I almost saved $10 on this order and everything else just turned out perfect. I think I am going to order something soon from Canada Pet Care. Thanks guys for being affordable and reliable!

Date of experience: February 26, 2016
Canada
0 reviews
0 helpful votes
Follow Frankie O.
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I ordered Revolution for my pooch from Canada Pet Care and this was my first order. So everything was on a testing mode. Well, I received my order in 12 days, which is pretty okay with me. The product looked perfect for which I had my doubts as it was available at much lesser price than it was at other stores. But everything turned out to be perfect which made me their returning customer and I just placed my second order. I would say that Canada Pet Care is really easy, reliable and an extremely affordable pet supply store.

Date of experience: February 18, 2016
New York
0 reviews
0 helpful votes
Follow Mary C.
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There was only one dose left of Advantage Multi for my lab. I had bought it for $94.99 before 5 months. So I was scanning the web for cheaper Advantage Multi when I found Canada Pet Care. The price of the same pack at CPC blew my mind! The pack of 6 doses which I bought for $95 before 5 months was available for only $76 which I got for $68.45 after applying the discount coupon. I ordered it without a second thought. Who wouldn’t if you can save this big! I am awaiting my order. Canada Pet care just bagged a loyal customer. I will recommend it to all my friends.

Date of experience: February 1, 2016
Texas
3 reviews
19 helpful votes
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I ordered flea mess from this company, which promises "fast shipping". When you read the fine print, fast shipping is between 14 and 21 BUSINESS days, and the mess were shipped from Russia. I wondered how all the reviews seemed so positive, so I went back and discovered that every positive review included the name " Canada pet care" in the title of the review... Who does that? Each five star review appears fake... " Canada pet care guards my dogs heart"? Only the negative reviews appear to be real people. I'm embarrassed to have been taken in by it... don't do the same.

Date of experience: September 3, 2015
District of Columbia
0 reviews
0 helpful votes
Follow Maureen H.
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I wanted to try Activyl for a long time for a change on my cat. But, its price stopped me every single time that I thought of doing so. Finally, I came across canadapetcare.com where the rates were almost 30% less than the rates on other sites. I immediately ordered Activyl and it worked for my kitty. She is still enjoying her flea free days in this heat after 26 days of application. Thank you guys for providing unaffordable brands at such low prices! Lolo says thanks too!

Date of experience: July 21, 2015
District of Columbia
0 reviews
1 helpful vote
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I am a regular customer at canadapetcare and just love to shop from there. Though it takes 8 days for the package to reach my place, the deals they offer are worth a wait. Recently they have added this combo of Frontline Plus and heartgartd plus for dogs at discounted rates. On the already discounted prices! I saved almost $20 on this purchase! I tried adding both the treatments separately and then compared with that combo by adding it to the cart. I could see a difference of $20! I would never miss this opportunity for the world! Canadapetcare is worth a visit to grab such offers!

Date of experience: July 8, 2015
District of Columbia
0 reviews
1 helpful vote
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My vet had recommended Heartgard Plus for my dog, Cyrus 6 months back. I have been administering the tablet since and it has protected him from heartworms when most of the dogs in our neighborhood are infected. On asking one of my neighbors that why don’t you use heartwormers, she said that they are very expensive. I agreed to that, but also gave her a solution. I suggested CanadaPetCare to buy Heartgard plus as they offer it at a great discount. Moreover, on my recent visit, I found a combo pack offer of Frontline Plus and heartgard plus! Just ordered that combo!

Date of experience: June 23, 2015
Arizona
0 reviews
2 helpful votes
Follow Terry T.
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This is my third order with canadapetcare and the previous two were flawless experiences with them. I just ordered the best combo of frontline plus + heartgard plus at super cheap rates from canadapetcare. The day couldn’t have been better than this! It is a complete saver pack. It was a headache to buy heartwormer and flea treatments separately and it even cost more. Thank you CanadaPetCare for launching such combos. Pet parenting has become a lot more affordable now!

Date of experience: June 15, 2015
South Carolina
0 reviews
7 helpful votes
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I had made a mistake on my address and called them immediately to correct it. I was told that they did not have the capability to either correct my address or to cancel my order. Now I'm told that they shipped my order out the DAY AFTER IT WAS RECEIVED. Furthermore, they had no tracking number. How can an organization be on the web and not have the capability to correct such a common error.

I have learned my lesson. I thought I was saving a dollar or two. Now it seems I've lost the entire amount of my order.

Date of experience: June 13, 2015
New York
1 review
11 helpful votes
Follow Er R.
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I have an oversize mailbox so I can have small items delivery without having to go to post office for pick ups. Postmaster left messege for post office pick up which is impossible for me to get. It opens after I get to work and closes when I leave work. They would not deliver unless I signed for it. After asking why they stated it comes from Russia and requires signiture. Took extra time off from work to pick up meds. Other then that it was ok

Date of experience: June 8, 2015
Arizona
0 reviews
0 helpful votes
Follow Terra R.
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I have been shopping from canadapetcare for a while now. I foster pets and need to buy many products for my fur baby’s good health. I discovered this site before 7 months and I have been dealing with them. Timely and free deliveries, effective products, super saving prices and discounts all the time! In short, it is a complete delight to shop from canadapetcare!

Date of experience: June 5, 2015
Nebraska
0 reviews
13 helpful votes
Follow A M.
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Ordered Frontline and Heart Guard and it took over a month to get it. Their website states if the product is not delivered within 21 days you get a full refund (no fine print, no asterisks). So they refunded me at first, but then after I received the product well after the 21 days. I got a message from them saying I had to return the product or be charged in full for it. When I called them back and brought up the guarantee on the website they just wanted to argue and were saying that's not how it works and since I received the product I have to pay for it in full. They ended up charging me again for the products without my authorization. I filed a dispute with my credit card company which was resolved in my favor because Canada Pet Care never responded. But they keep calling me and harassing me about it with no end in sight. I would strongly caution anyone from doing business with them!

Date of experience: May 21, 2015
Canada
0 reviews
2 helpful votes
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Living in a mosquito prone area, the threat of heartworms in my pets is a constant threat for me. But, who is not aware of their sky high prices! On a visit to my cousin, she mentioned CanadaPetCare in her talks and recommended it for my supplies. Well, when I had a first look on the site, I just couldn't believe it! They have the same products in almost half of the price that any other store would give. I was so happy to see their rates that I ordered Heartgard for my Timmy right away. And I was thoroughly impressed with their service. They had delivered my order in just seven days where other sellers take almost a fortnight. My pooch is perfectly healthy with its efficient product, Heartgard. So, I think that CanadaPetCare is the store on which you could completely rely! Everybody should definitely try dealing with this seller once.

Date of experience: May 13, 2015