From the business
CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
CanadaPetCare Reviews Summary
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have ordered several times, and I always check Canada pet care before I purchase my pets needs anywhere else.
I have 5 dogs and 6 cats Canada pet care is a lifesaver for me Makes caring for my pets affordable and easy!
Always have what we need and fair prices on everything I have purchased
La mejor pagina para poder comprar para mis bebes. Ya es la 3 ves los recomiendo.
Love it. Fast, easy to order. Will tell everyone. Love love love.
Easy site to manage and amazing prices for medications, have used for years with no problems.
Quick service with reasonable prices. I have ordered from here before and am always satisfied with the products.
I have 3 dogs and with fleas at an all time high trips to the vet for flea treatment was outrageous. But now I can get the same exact medicine delivered to my door with no visit to the vet! Medicine works exactly as it should. My dogs are happy and so is my wallet lol
I supplied the correct address, they did not give USPS the correct address. I spoke to the chat customer service who blamed USPS, when I asked for the order to be resent and shipped due to their error I was told it was not their fault but USPS. I spoke to USPS who confirmed they do not edit the address and it was in fact CanadaPetCare's error.
I have reached out via email to see what can be done and will update if they make the situation right.
Re Canada pet care.com
Ordered flea meds 11/10/24
Confirm email stated " Your order will be shipped within one working day"
Site wanted extra $ for tracking #(I declined)
Received item 11/22/24.
Package was mailed from Shrewsbury United Kingdom w/a track#. History shows Acceptance 11/15/24 FRANCE via Priority France La Poste
(More than a business day, unless France only works a couple days a week -subtract 1Star). Entered Customs in NY USA 11/16-18. Delivered Washington St 11/22.
Good news: I Received new Netguard spectra exp date of 12-2025. In new unopened manufacturer package. (5 star)
I ordered allergy medicine for my dog. I waited a month, but never received it. I called several times, and was given a different answer each time. The tracking information was never updated, and the excuse was that it was stuck in customs from Singapore. This place is not in Canada, it's overseas. Don't trust them. They'll take your money and you'll never get the products.
Ordered meds a month ago and still have not received. Asked for a refund and am waiting for it. Terrible service. I so not recommend. I see other people say the medications are actually shipped for Singapore and not CANADA.
I ordered 2 boxes of Profender for cats received 8/13/24. They sent boxes dated Jan and Feb 2023 respectively. Product will expire in 5 and 6 mos. I will not be able to use all of this product before it expires and spent $65.33 I've asked for half to be refunded and if they do not do that, I will dispute with my card company.
So happy I found this site. I had always ordered from Australia before. I do hope it doesn't take too long to get my order though.
I have been using this product for many years. I've never had a problem with it. My dogs have never been allergic to it and it works great. I'd recommend it to anyone.
Love shopping here! Prices are great & delivery is always on time.
Easy website to use with competitive pricing helpful customer service đź‘Ť
Well still waiting on my order. 8 days later and just hit customs from SINGAPOR. Nothing about CANADA. IN that time, my dog passed away. Lucky I still have a dog left to take the flee meds but this is ridiculous. Don't lie to people on where it comes from so we know give it a month to arrive. Not it will be here in 7-10 days.
Long time customer. Great pricing and fast shipping are reasons we keep buying from CanadaPetCare.com
Have used canadq Pet care for several years now and whether ordering on line or by phone, always, always pleased.
So I had to manually permit the trackers. Which sucks but worth it for the good deals
Best place for pet meds. I'll never go anywhere else. Always get my stuff through them well worth it.
I've ordered many times from Michigan. These products are not knockoffs, they are the real deal. We've bought from them the last 2 years and will only buy from them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members