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Calmerry

How would you rate Calmerry?
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Australia
1 review
0 helpful votes
Follow Bodie T.
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Happy with my progress
August 27, 2021

So far, I got what I wanted. My therapist was very helpful and provided me with appropriate tools for dealing with my anxiety. She gave me homework to work on between sessions, which made it easier for me to improve my mental state. I'm happy with my progress over the last few weeks since I started therapy.

Date of experience: August 27, 2021
Ukraine
2 reviews
0 helpful votes
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Calmerry is great. Really does help clarify the thought you're going through. Assists to set up a game plan. Keeps you on track for your targets and what you're trying achieve. Definitely has been a big emotional support.

Date of experience: May 17, 2021
Estonia
2 reviews
0 helpful votes
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I feel my new counselor has been much better at communicating with me. The first one was a bit "wired" on stress management, while I needed something a little different. I now see that online therapy works.

Date of experience: August 7, 2021
Brazil
1 review
0 helpful votes
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I'd say the treatment of religious abuse and trauma provided by my therapist from this platform was quite beneficial. I almost let off the horrible brainwashing experiences. I learned how to accept myself, established my self-worth and dignity, and now I can define my goals in life. But I wish video calls were more stable. My therapist and I experienced some technical issues and were forced to reconnect twice. That's the only reason I give Calmerry 4 stars.

Date of experience: March 21, 2021
Japan
1 review
0 helpful votes
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Marisa is a wonderful professional and person! She replies to me very often, more than I've expected. Though I like our video calls much more. It gives online therapy a more in-person touch. And I also like that the Calmerry service tries to settle all issues promptly.

Date of experience: July 4, 2021
Colorado
1 review
0 helpful votes
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Very bad exsepience
October 4, 2022

I had a very bad experience with my therapist, telling me i had to take control of my life and divorce my husband without ever talking to him! I feel he should have been helping me with my personal problem and have an open mind about our relationship instead of going to such a major conclusion to completely destroy our marriage!

Date of experience: October 4, 2022
Cheri W. Calmerry Rep
over a year old

Hello! We appreciate you sharing your feedback! We are sorry that you didn't have a good experience with the assigned counselor. We understand and agree that it wasn't right from their side to take an active position in such a subtle question.
Remember that you can always request to be reassigned or contact our support team to discuss it. Our support team is there for you 24/7 to assist with any inquiry and find a way to improve your experience.

Nebraska
1 review
1 helpful vote
Follow Danielle A.
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I subscribed to this service on Monday. The first appointment available with my assigned therapist was on Friday. I had done a web search on the therapist once she was assigned to read her reviews, and her online reviews state she does not show up for appointments. She has a 1 star rating online. For our Friday appointment, she cancelled two hours before the appointment. I contacted customer service to have a new therapist assigned and to request my subscription be extended by one week, since I had waited one week for my appointment. The CS rep said they would extend my subscription three days (so, the weekend, which is not business days). I declined and cancelled my service. This service is too expensive to pay for their unreliable employees to cancel last minute. Very unacceptable for the therapist and the company.

Date of experience: November 19, 2021
Cheri W. Calmerry Rep
over a year old

Hello, Danielle! Thanks for the feedback! As we can see, the customer support did suggest adding 3 additional days to your subscription as apologies for the cancelation from the counselor's side two hours prior to the scheduled video session. Such a situation may happen from both sides, the client can cancel their video session as well due to circumstances. But you can use this time while you are waiting for the video session by sending messages to your counselor.
Your counselor doesn't have such a tendency of canceling appointments on our platform, and as we can see there is only one review on the Internet stating that she is doing it.
As we can see, our Billing Dept. issued a full refund for you per your request. We highly appreciate your feedback and we are deeply sorry that we didn't meet your expectations.

Canada
2 reviews
0 helpful votes
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It's only been a few weeks, but I already feel an immense amount of clarity around bettering areas in my life that have felt out of control. calmerry.com is so kind and compassionate and definitely listens with an open mind. I'm so thrilled to continue our work together!

Date of experience: May 30, 2021
Texas
2 reviews
2 helpful votes
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Great app
July 14, 2023

Took me by surprise, Calmerry did. It's not just about skilled therapists; the user-friendly app and the mood-tracking bot make it all worthwhile. If you need therapy, this platform's a safe bet.

Date of experience: July 13, 2023
Australia
1 review
1 helpful vote
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I'm constantly stressed and under emotional pressure because of my in-laws. I couldn't stop being anxious and angry( Although the actual problems are not sorted out, the therapist here helps me to cope with these overwhelming feelings, and now I'm less emotionally involved in this stress.

Date of experience: February 28, 2021
Brazil
2 reviews
0 helpful votes
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Psychotherapy
March 4, 2021

This service gave me continuous support and the feeling that there's always someone around me. It's something I didn't get in "traditional" psychotherapy. Absolutely love Calmerry and their unlimited messaging!

Date of experience: March 4, 2021
Denmark
2 reviews
1 helpful vote
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Calmerry is the best therapist I've ever had. She listens to me so well, takes notes and will revisit things that I've described even weeks ago! She made me feel heard and truly understands what I'm going through. She also offers great tactical advice and asks the perfect questions to help me understand what I am definitely feeling. I came to calmerry.com with a problem about my self-esteem and making decisions for myself and calmerry has really helped so much. Cannot say enough nice things about this.

Date of experience: May 24, 2021
Switzerland
2 reviews
0 helpful votes
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I suffered from anxiety, and I am so glad that my friend recommended me
Calmerry. This affordable online therapy platform gives me an
Opportunity to get support and help when I need it most of all during
These trying times. I feel much better now.

Date of experience: February 4, 2021
California
1 review
1 helpful vote
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Terrible serivce
May 9, 2021

We purchased this program in hopes that my son could get some help. Well I definitely would NOT! Recommend this site. The first therapist left after his first session, then the others didn't get back to him. We reached out to the site and the person we talked to told us his acct was closed so that's the reason he did not get a response. Well that funny because they charged the credit card for April and May. We were told the sessions he had from his initial purchase would not be discarded just but on hold for when he renewed the services. Now does that make sense? No it just a way to extort money from vulnerable people who are seeking help. Shame on you! At a time that so many people are in need of mental health support once again creating stigma. I hope the owners of the company read this and respond, if not then this just validated that this is all a SCAM!

Date of experience: May 9, 2021
Cheri W. Calmerry Rep
over a year old

Hello Yvonne. Thanks for your feedback. We looked into your inquiry and we'd like to inform you that we did not change cards, as Calmerry is a subscription-based platform. So with your first payment, you create a subscription that automatically charges you, as per your plan. As for your other claims, we will investigate the issue with your counselor to make sure this does not have ever again.

Netherlands
1 review
0 helpful votes
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Qualified professionals Checking out different counselors for a week or two and then switching was super easy and there were lots of options to choose from, all qualified professionals, with the exact same credentials that any other counselors have. It was a much easier process, and much less time consuming, finding a good fit than it would have been if I were making and going to initial appointments with that many counselors. I was really skeptical about this at first, but it is easy for me to give five stars after having counseling this way for two years!

Date of experience: October 6, 2020
Hong Kong
1 review
0 helpful votes
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Calmerry is real listener. Caring, supportive, responsive, and real resourceful. Service provides clear and helpful guidance and also tools to deal with life's challenges. That support has made a world of distinction for me and my own family.

Date of experience: December 13, 2020
GB
2 reviews
0 helpful votes
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I've only just began online therapy and my experience so far has been positive. Calmerry has given me technique's to deal with certain problems I have and she's also understanding and entirely non judgemental. I look ahead to where this is going.

Date of experience: May 25, 2021
Denmark
1 review
0 helpful votes
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Excellent session with most convenient way, less stressful therapy provides by calmerry. I really helping me to see how issues are showing up in different areas of my life. My counsellors is easy to speak with and really understands me and asks the right questions to unpack more learning. I really believe that the sessions are already having an impact and I've just started!

Date of experience: October 7, 2020
Greece
2 reviews
0 helpful votes
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It is still pretty early in the counseling process, but calmerry.com has already been attentive and responsive. He checks in on me, which I appreciate as it isn't always easy to reach out (or even to remember that I have this source available to me!)

Date of experience: May 16, 2021
South Africa
1 review
1 helpful vote
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Started with Calmerry
December 16, 2020

I have been suffering from anxiety for many years and have worked with many therapists but saw little improvement. Before I started with Calmerry, I was convinced I would never find the right therapist for me. Getting online therapy at this platform was a really great experience, and now I am more positive about my life. Highly recommended.

Date of experience: December 16, 2020

Overview

Calmerry has a rating of 3.3 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Calmerry most frequently mention online therapy, mental health and video sessions. Calmerry ranks 2nd among Therapist sites.

service
10
value
10
shipping
4
returns
5
quality
9
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