• CallingMart

CallingMart

Overview

CallingMart has a rating of 4.7 stars from 228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CallingMart most frequently mention customer service, great prices, and phone card. CallingMart ranks 1st among Phone Card sites.

  • Service
    10
  • Value
    10
  • Shipping
    3
  • Returns
    1
  • Quality
    6

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • I forgot to apply this before my latest purchase, and the customer service was excellent -
  • They have great prices with discounts added to it!

Critical highlights

No critical highlights yet

How would you rate CallingMart?
Top Positive Review

“CallingMart's the best for prepaid phones”

Jerry L.
5/14/16

My wife and I have been using CallingMart for our T-Mobile prepaid service for over 3 years now. We never experienced any issues with their service. I had to call customer service once, it was my fault (user error), the service agent on the other end was patient and extremely helpful in resolving my error. Overall, we're extremely happy with the service. I recommended CallingMart to our friends as well.

Top Critical Review

“Callingmart under new ownership and it's awful”

andy n.
11/17/23

I had an auto load set up with callingmart for my Pageplus plan. They missed the recent autoload date and I called to find out why. I couldn't get through after many attempts. So I wrote an email and they responded "All automatic payments from the old management have been cancelled. To subscribe the phone number again to the automatic payment, you may need to create an account first and do a manual payment". So they cancelled my auto load WITHOUT warning and I lost $200 in credit with my expired PP account. Callingmart said they can/will do nothing about it. I will NEVER do business with them again.

Reviews (228)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) great prices (7) great service (7) phone card (7) promo code (4) pin number (4) phone refills (3) fast service (6) web site (3)
Thumbnail of user andyn227
1 review
0 helpful votes
November 17th, 2023

I had an auto load set up with callingmart for my Pageplus plan. They missed the recent autoload date and I called to find out why. I couldn't get through after many attempts. So I wrote an email and they responded "All automatic payments from the old management have been cancelled. To subscribe the phone number again to the automatic payment, you may need to create an account first and do a manual payment".

So they cancelled my auto load WITHOUT warning and I lost $200 in credit with my expired PP account. Callingmart said they can/will do nothing about it. I will NEVER do business with them again.

Service
Value
Thumbnail of user jacqulinb
1 review
0 helpful votes
May 14th, 2016
Verified purchase

I bought a 50$ Pin assuming it was my plan renewal and I was getting charged by the minute. Meanwhile the plan renewal was 54$ for the unlimited monthly plan I feel I was robbed of 50 bucks so I basically paid 104$ for the month thanks a lot callingmart the 50$ pin is senseless and just a trick to steal customers money you guys need to give more info I'm going to a real plan next month

Thumbnail of user moustafae1
Moustafa E. – CallingMart Rep

Thank you for your review.

Per our conference call with PagePlus, the PIN purchased from us was a pay a you go refill with calls charged by the minute. To purchase PagePlus Monthly Plans, please visit this page: http://www.callingmart.com/products/wireless/ProductDetail?ID=291&name=Page-Plus-Cellular-Monthly-Plan---PIN.

Thank you and please feel free to contact us directly should you have further inquiries.

Thumbnail of user joycek10
1 review
0 helpful votes
November 29th, 2015
Verified purchase

Horrible reps, on hold for a hour. Had wrong number given to me to complain about calling card I purchased, but happy I finally got the right number, a nice rep and problem was taken care of. Thank you

Thumbnail of user brandonf20
1 review
0 helpful votes
November 25th, 2015
Verified purchase

Placed order and did not receive it, yet I was charged for it. Not very happy. First time I've had an issue. Very displeased.

Service
Thumbnail of user josephc78
2 reviews
3 helpful votes
October 27th, 2015

HORRIBLE COMPANY! STAY AWAY! THEY WILL STEAL YOUR MONEY UNLESS YOU OPEN A PAYPAL DISPUTE! I made a small $19.99 purchase because my phone is out of minutes. They take my money and won't process my order unless I call them. Well, hello!? I am out of minutes so that is impossible! This company is run by a bunch of incompetents!

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From the business

The Official Facebook Page for CallingMart.com, The Most Convenient Place to buy Prepaid Calling Cards and Wireless Refills!

Company Representative

Thumbnail of user moustafae1
Moustafa E.
Typically does not respond to reviews

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