I bought jewelry over almost 3 weeks ago and have yet received the order. I also got charger $151 after a week of buying their items because I thought they were offering "free" VIP membership for that specific time I bought their items and it said "$0.00" or "Free". Now, I fan't even manage my account or subscription on their defective website.
Terrible customer service. They don't care at all. Won't let me return a ring after they gave me the wrong size that is too small. Won't refund and only offer credit that I can't access without a membership. Basically they are scammers.
Bought a pair of ear ring that never to be delivered, and charged my credit card for VIP membership (monthly) without my approval. Customer service is a mess and NO REFUND for the unwanted VIP membership!
Crazy company! Dont fell for their prank!
I bought a necklace thinking that it was just that. Cali tiger is a scam! They took $99 for a membership I DIDN'T EVEN SIGN UP FOR! I am livid! They are thieves. Thieves!
PLEASE GIVE THE REFUND! What an unprofessional store and team! It's been 2 months since I placed an order and no tracking details. No one should ever place an order from this company.
Regards,
Teena
Appalling. Like so many others here, my credit card was charged without authorisation (10 months after a previous purchase). I contacted Cali Tiger and never received a response and ultimately had to dispute the transaction and seek a refund through my bank.
I've been waiting for my order for more than two months and they don't give me a solution or answer. It's a scam, don't buy on this page.
I did not sign up for this service but was charged 105 pounds for it! Tried to cancel and informed them but refused to listen! I'm out £105!even though it was cancelled they took the money!
I would give 0 stars if I could. Ordered in July. After 6 weeks and emailing 2 times they finally emailed back saying it's been delivered but it never has. I've never once had a package go missing when delivered especially not something such as earrings which can fit inside my locked mail box. I've emailed to follow up but they just say 'it's been delivered'. Do not order.
Thieves! My card was charged without my authorization for fabricated products.
Thieves! My card was charged without my authorization for fabricated products. They listed a package number but it never arrived and there is no information about the package. I was charged two months in a row until I noticed that there was an automatic charge that I never approved!
The experience was bad that I have made a purchase of the jewellery on 8 June 2024 and without my consent I was being charged extra of 151 USD on 22 June 2024 for a membership subscription. The worst thing is when I contacted the customer service, this cannnot be solved. And was told I have to cancel the membership on my own (without any guidance). My problem now is I don't even sign up for any membership and I do not want to pay extra 151 USD for things I don't sign up for! I have seen similar complaints online, meaning you are going around to cheat your sincere customers! This is bad!
Bought two rings and a pair of earrings. One month in, the clasp on one of the earrings broke and it fell out while I was wearing them, and both rings are so scratched and dented and dull beyond belief. The quality of their products are shockingly bad. If you're looking for good quality waterproof gold jewellery, use HeyHarper instead. My pieces from them look better after two years of daily wear than Cali Tiger's do after a month.
If I could give them a "0", I would. My purchase never arrived and Calit Tiger refused to reimburse me for my undelivered jewellery. This also happened to another reviewer where the order never arrived and Cali Tiger just said "it was delivered" when it clearly was not. Horrible customer service - they asked me to go contact the courier to find out what happened to the package.
After purchasing the products (which is of okay quality), few weeks later, my card was suddenly deducted for a gold membership which I did not sign up for. Asked them for a refund multiple times, but they said system is not able to refund, and the only thing they can do is cancel it so that i will not be charged again when this expires. Total scam do not buy unless you want your card information to be stored and to pay for some membership you never signed up for. If they do this to 100 customers, imagine the unauthorised profit. Geez.
Not genuine jewelry as advertised 18k Gold Plated, however it is very clearly not. Look and feel is very cheap. As was flash sale and required free membership for a free necklace i believe. When i was charged the ongoing membership charge, the only way to cancel was to email. I email quite a few times and no response. They have gone on to continue charging another 2 months with no reply email.
BEWARE, DO NOT PURCHASE
SCAM! Horrible - they say the package was delivered but I was literally at home and it never came. Then once I complained they said they were sending another which I could "track" to arrive in Australia but never further than that. It's been 2 months and I've received nothing, have send about 30+ emails and requested a refund several times with no response. DO NOT ORDER.
Cali offers a great range of jewelry products, always has some sort of deals and makes the shopping experience sometimes smooth with detailed specifications.
I sincerely regret purchasing from Cali Tiger. Avoid them at all costs! All of their positive reviews must be fake or written by people who have never seen real jewelry before. On receipt, this jewelry looks like it came from a vending machine. They jack the prices way up to create an illusion of quality, which it is not. It has the weight and feel of plastic that's been painted gold. I've purchased higher quality items from Forever21. They try to pass themselves off as an Australian brand, but they really just drop ship this crap straight from China. Don't be fooled by their "14-day hassle free return policy." You can't use it, because it doesn't apply to anything purchased "on sale" or with a discount code. What they don't tell you is that there is a "flash sale" every single day on their website, with a discount code that applies automatically, so there's no way to even purchase something that isn't "on sale." They are advertising a return policy they don't have. It's a scam.
The product arrived sooner than expected which made me really happy. I ordered the cali coin and the aria. Both looked really cheap. When you wear it people who knows real gold jewelry would know right away it's fake. I'm too embarrassed to wear it. Please save your money and buy a real gold jewelry instead.
I ordered from Cali Tiger almost three months ago but I am yet to receive my order. It was allegedly ‘delivered' on October 22 (I only received the ‘delivery' confirmation email today - November 14). I know this website was too good to be true. They're either posting fake reviews on their website or are paying people to write fake reviews. This company is a SCAM that just sends crappy low quality jewellery. Stay clear and just support local businesses on Etsy.
Answer: Totally legitimate and I've been pleased with the quality.
Cali Tiger has a rating of 1.5 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cali Tiger most frequently mention and customer service. Cali Tiger ranks 117th among Jewelry Making sites.