Cali Tiger has a rating of 1.84 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cali Tiger most frequently mention customer service problems. Cali Tiger ranks 94th among Jewelry Making sites.
This company does not typically respond to reviews
Cali offers a great range of jewelry products, always has some sort of deals and makes the shopping experience sometimes smooth with detailed specifications.
Bought two rings and a pair of earrings. One month in, the clasp on one of the earrings broke and it fell out while I was wearing them, and both rings are so scratched and dented and dull beyond belief. The quality of their products are shockingly bad. If you're looking for good quality waterproof gold jewellery, use HeyHarper instead. My pieces from them look better after two years of daily wear than Cali Tiger's do after a month.
Bought two rings and a pair of earrings. One month in, the clasp on one of the earrings broke and it fell out while I was wearing them, and both rings are so scratched and dented and dull beyond belief. The quality of their products are shockingly bad. If you're looking for good quality waterproof gold jewellery, use HeyHarper instead. My pieces from them look better after two years of daily wear than Cali Tiger's do after a month.
I would give 0 stars if I could. Ordered in July. After 6 weeks and emailing 2 times they finally emailed back saying it's been delivered but it never has. I've never once had a package go missing when delivered especially not something such as earrings which can fit inside my locked mail box. I've emailed to follow up but they just say 'it's been delivered'. Do not order.
If I could give them a "0", I would. My purchase never arrived and Calit Tiger refused to reimburse me for my undelivered jewellery. This also happened to another reviewer where the order never arrived and Cali Tiger just said "it was delivered" when it clearly was not. Horrible customer service - they asked me to go contact the courier to find out what happened to the package.
Tip for consumers:
Horrible customer service
Products used:
I bought jewellery that was never delivered. The company refused to reimburse me for the jewellery I bought that I never received
Cali offers a great range of jewelry products, always has some sort of deals and makes the shopping experience sometimes smooth with detailed specifications.
Tip for consumers:
More than one picture of the items would've been appreciated for better idea of how it looks overall
Products used:
Pieces of jewelry
SCAM! Horrible - they say the package was delivered but I was literally at home and it never came. Then once I complained they said they were sending another which I could "track" to arrive in Australia but never further than that. It's been 2 months and I've received nothing, have send about 30+ emails and requested a refund several times with no response. DO NOT ORDER.
Products used:
None they never came
After purchasing the products (which is of okay quality), few weeks later, my card was suddenly deducted for a gold membership which I did not sign up for. Asked them for a refund multiple times, but they said system is not able to refund, and the only thing they can do is cancel it so that i will not be charged again when this expires. Total scam do not buy unless you want your card information to be stored and to pay for some membership you never signed up for. If they do this to 100 customers, imagine the unauthorised profit. Geez.
After 6 months wait due to courier delivery issues, Cali Tiger kindly sent a full replacement order which arrived as expected, and I am VERY happy with the products. Necklaces and rings were better then I even expected, lovely package box and car card included. Issue was around the courier company in Australia, not with Cali Tiger. Thank you!
Love Calitiger pieces.
Very on trend beautiful pieces that are well made and last for a long time. Doesn't tarnish easily and they have sales often which makes the pieces more affordable. I tend to wear these pieces more than my other pieces (Kate Spade/MK/Stella and dot)
Products used:
Necklaces and earrings
There are a few companies I order from and i know the quality is good. I should have just stuck with what I know. I got a load of ads on Instagram from this company and having clicked I signed up for their super flash sale. Big mistake, it meant i didn't check out reviews to see if this was a genuine company. I will never make that mistake again. The earrings are so cheap and fake looking, there is NO way they are 18k gold plated, I have a lot of jewellery that is gold plated so i know what that looks and feels like, I also know what cheap crap looks like. This is cheap Christmas cracker tat. The earrings are heavy (and broken) and are so heavy my lobes are dragged down. I will never ever order from here again. I am writing this so that hopefully other people don't make the same mistake, anyone who has written a positive review got paid, they are fake or (sorry) you don't know good jewellery when you see it. Stay away from this crap and saved your hard earned money. So disappionted. Also one more thing... you have to pay customs charge which I hadn't realised. Thankfully they valued their crap at 4 US dollars so I only had to pay about 1.50 euro plus a post office charge... moral of the story read the reviews before you purchase.
Tip for consumers:
My tip is...dont use this site
Products used:
earrings and necklaces
Avoid buying from here at all costs! I like many others gave into their attractive marketing and insta photos by doing a one off mystery box special where I only had to pay shipping. I received a cheap yellow ring and had immediately cancelled my subscription to avoid further charges yet it still charges me $40USD for the next month's box - with no way of cancelling it. I then email to request a refund and they tell me "they can't refund sale items or online specials" even tho I had paid FULL price for it and NO where does it say that the mystery boxes cannot be refunded.
Horrible, cheap and deceiving company. How disappointing that there's still popular companies that operate like this while getting away with it.
The jewelry looks very cheap and worn, as if it has already been used. Their condition is unsatisfactory, and the appearance of the items does not match what was stated on the website.
Tip for consumers:
Cali tiger refuses making a refund
Their products are from China and they take literally forever to ship them. They say that they should take 65 days or less to be delivered. Don't buy from them.
DO NOT LET THEM SCAM YOU! Like many of these other poor souls, I was lured in by a fake "Free Necklace" scam. If you've used ShopPay before, they can gather your payment info and 3 hours after submitting my order, they'd charged me $65. The checkout process is confusingly simple and their customer service is non-existent. Also when I realized what happened and I tried to cancel and take responsibility for my own oversight, they'd already processed my order and responded in a one line email that was extremely dismissive & apathetic. They also block all comments on social media that aren't positive. I've tried to contact them during business hours for the last 2 days with no answer (save for the one email). Do not use this site!
Tip for consumers:
Don't use this site
First of all the jewelry I received is the highest of quality and they have so many styles for literally everyone! The service was amazing and the emails I received were so kind and helpful! Also the packaging is to die for; you can tell Cali Tiger cares about their customers. Definitely will be ordering again!
Tip for consumers:
Such a cute company!!
Products used:
All of them!
Quality is always great. My only place to shop for jewellery. Shipping longer than usual however the quality makes up for it.
Don't waste your money. Just don't do it. It's a shame because they have nice designs, but that is literally it. It looks and feels cheap and I am considering a chargeback and see how that goes.
Absolutely loved shopping with Cali Tiger. Products are of highest quality! Would shop again! Bought the Cali coin.
Hi Sam! Wow! Thank you so much for this amazing feedback! You just made our day!:)
Your message will inspire us to continue providing excellent service and products!
I brought the Avila Necklace. Came fast - but is such a cheap, Chunky plastic looking necklace. The whole website was on sale when i brought this and now i cant return it because of their policy if its on sale no returns. So now all i get it a exchange or a in store credit. I don't want anything from here, so I'm stuck with this. I have written 2 reviews on the necklace and they haven't posted either. I had emailed them 4 times about a refund and it took them 2 weeks for a response and they only responded because i took it onto the Instagram page. They cover up all the honest reviews. Also heads up, they say this is from Melbourne but my shipping information said it was coming from china - makes sense.
Tip for consumers:
Don't buy here
Products used:
Necklace
If there was an option to give ZERO stars i would 100% do that,
Terrible costumer service ever.
I order a 925 silver ring (at least this is how they described it), and i got the ring 2 month later, with no 925 signature.
DO YOURSELF A FAVOR AND DO NOT BUY THERE
Oh no! We believe that we deserve a second chance. Please we ask your precious time to email us at hey@calitiger.com we are looking forward to fixing this issue.
Very light poor quality jewellery, lots of clickbait specials. Just more landfill. Only just received it, you can't return sale items which most of their purchases would be. Spend more for better quality would be my advice
Products used:
Two necklaces
They sent me a Ruby Chain with tarnished clasps. And when I emailed customer service, there was so much back and forth where they asked me to take the chain out of the original packaging to "get a better look" and after I did, THEY REFUSED TO SEND A REPLACEMENT! Worst customer service and jewelry quality. How can you say " we will not be sending a replacement order since this is not a faulty item"? I guess tarnishing is the norm for this brand as thays not considered to be faulty...
This jewelry is more of a brass then it looks gold. Im guessing they are leaving fake reviews of their jewelry to make it look real. They also will not refund you. If I could give the quality of their jewelry zero stars I would and customer service would be in the minus. After doing more digging they are not an Australian company and I will be reporting them to the BBB for false advertisement
Tip for consumers:
Looks like brass not gold
Products used:
None
I appreciate free necklace but earrings are very heavy :( they are beautiful tho but I won't be able to wear them
I sincerely regret purchasing from Cali Tiger. Avoid them at all costs! All of their positive reviews must be fake or written by people who have never seen real jewelry before. On receipt, this jewelry looks like it came from a vending machine. They jack the prices way up to create an illusion of quality, which it is not. It has the weight and feel of plastic that's been painted gold. I've purchased higher quality items from Forever21. They try to pass themselves off as an Australian brand, but they really just drop ship this crap straight from China. Don't be fooled by their "14-day hassle free return policy." You can't use it, because it doesn't apply to anything purchased "on sale" or with a discount code. What they don't tell you is that there is a "flash sale" every single day on their website, with a discount code that applies automatically, so there's no way to even purchase something that isn't "on sale." They are advertising a return policy they don't have. It's a scam.
Great to hear that you've received your product swiftly! Thanks much for your 5-star rating! ⭐ ⭐ ⭐ ⭐ ⭐