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CABOOTSReviews 22

3.6
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CABOOTS Reviews Summary

CABOOTS has a rating of 3.6 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. CABOOTS ranks 7th among Boots sites.

service
5
value
5
shipping
5
quality
5
Texas
1 review
4 helpful votes
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I had a horrible experience with CA Boots. Ordered 2 pairs of boots and they never could ship a pair that fit. They shipped 6 or 7 pairs, always too short. Total incompetence. Even after getting a true boot measurement from another local boot store in Austin and sending it to them, they couldn't get the boots that I had ordered right.

All this began when I attended one of their shows to buy boots. I met Joey who sold me the boots. He had a chance to measure my feet at the show. He chose not to. Instead, he just had me try on a couple of pairs they had at the show to determine the size. No telling how many people had tried these boots on and how stretched they were.

Bottom line: They still owe me 2 pairs of boots. Although he has said he would 'settle up', I've never received one penny. They owe me over $1000. This has been going on for over 2 years. Absolutely the worst business experience I've ever had.

Date of experience: July 25, 2011
Priscilla V. CABOOTS Rep
over a year old

Ms Marlow was given the best service I can imagine. She bought a pair of boots We have gone over backwards making and re-making boots to accomodate every request. By her own admission we had not given up on TRYING to make her a happy customer, making her 6-7 pairs for her and paid for only 1. She originally met us at a rodeo and tried on a STOCK pair of boots and ordered a STOCK size not a custom size. However, we have re-made boots for her AS IF she ordered custom and still is not to be satisfied.

Georgia
20 reviews
127 helpful votes
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Need some cowboy, pirate, or even stormtrooper boots? This is where you need to get them.
From the fantasy realm to plainer tastes, extreme custom high end to basic costume footwear, CABoots (Champion Attitude Boots) has them all. You want custom, how about a dozen choices and measurements to make what will no doubt be a treasured pair years from now. Caboots made the boots for Pirates of the Caribbean 2,3, and no doubt 4. They supply large orders for the Disney theme parks. There are plenty of famous names wearing CABoots. And I haven't even mentioned exotic materials, if someone was ever to make a pair of boots out of Unicorn, these would be the people to do it. (I mean that in a good way, if you're going to take some super expensive pelt, skin, or hide and cut it up, craft something miraculous from it and find perfection, you're going to want CABoots doing it)...
Joey and Priscilla Sanchez (the owners) are no doubt wonderful people, if you call the number listed at www.caboots.com for customer service, one or the other answers, it's their cellphone. I worry that they're too close to every detail and might be overloaded at times. Whether they are or aren't of course is for them to decide, all I know is if one judges from the boots they send you, they're doing EVERYTHING right.
The site itself is wonderfully easy to navigate and represents CABoots very well. Beautiful photography leaves no doubt that the craftsmen at CABoots are just that. I own two pairs of boots from CABoots and would never hesitate to buy any of their product line. Only one caveat, buy your CABoots here, NOT from a vendor selling you boots that then sends your order to CABoots. Want the best, come to the best, get the best. Love 'em.

Date of experience: February 17, 2011
Priscilla V. CABOOTS Rep
over a year old

Thank you! It is always a joy to hear from happy customers! We have thousands upon thousands of happy clients and often is the case that is those that experience dissatisfaction that post and the happy clients go on well happy- we know how hard it is to take the time to post- thank you!

From the business

The best handmade leather cowboy boots made in El Paso, Texas USA. World renowned for expert knowledge of fit! Cowboy boots that will last, buy CABOOTS!


caboots.com
Founded in 1988
El Paso, TX, United States