CabinetParts has a rating of 4.6 stars from 5,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, timely manner, and fast delivery. CabinetParts ranks 7th among Furniture sites.
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When we recently bought our condo it was evident the kitchen cabinets were last updated over 20 years ago. We had a door hinge that broke and after tracking down the manufacturer they were able to direct us to your company for replacement parts. We received the replacement in around 10 days and were able to re-hang the door without issue. What began as a worry that we'd have to spend a lot of money possibly replacing the cabinet, ended up being a very inexpensive fix. Thanks for being a great resource!
I recently purchased a hinge from CabinetParts.com, expecting the quality and service to be as advertised. Unfortunately, I received a defective hinge that was not functional. Additionally, the part did not appear to be new; it showed signs of wear and possibly looked refurbished. Upon discovering the defect, I promptly contacted their customer service to request a return or exchange. Despite providing detailed information and photos of the defective product, my request for a return was refused. I made several attempts to resolve the issue, including sending all details they requested, but each time I was met with a firm refusal. This experience has been incredibly frustrating and disappointing, especially considering the time and effort I invested in trying to resolve the matter amicably. As a customer, I expect to receive products that meet quality standards. Unfortunately, CabinetParts.com did not meet these expectations, and I am left with a defective hinge that I cannot use. I hope this review serves as a caution to others considering purchasing from this company. Please be aware of their return policy and be prepared for potential challenges if you receive a defective or possibly refurbished product.
When we recently bought our condo it was evident the kitchen cabinets were last updated over 20 years ago. We had a door hinge that broke and after tracking down the manufacturer they were able to direct us to your company for replacement parts. We received the replacement in around 10 days and were able to re-hang the door without issue. What began as a worry that we'd have to spend a lot of money possibly replacing the cabinet, ended up being a very inexpensive fix. Thanks for being a great resource!
Ordered the 15" VLS 2.0 Undermount Slide, Full ext., 90 lb, Soft Close and wasn't disappointed. Nice quality and price. I would definitely order this product again over Blum. I've been ordering from Cabinetsparts.com for many years now and have never been disappointed in the expedient delivery, and service. Thank you again for delivering a quality product and choice selection.
Products used:
15" VLS 2.0 Undermount Slide, Full ext., 90 lb, Soft Close
I needed replacement hinges for a two door corner cabinet. I provided some info online and Cheryl got back to me with a recommended set of hinges. I placed the order and received the hinges, plates and screws in a few days. She had indicated that I might have to drill new holes which I did. No problem. The hinges were exactly what I needed and they work perfectly. Thank you Cheryl and thank you Cabinets.org.
Having used the VLS 2.0 undermount slides previously, I was confident enough to fabricate my drawer boxes for my current project in advance because I knew I could count on the exact fit once I installed the slides. My only reason for four stars vs five is, I don't understand why the proper screws can't be provided along with the slides? Saves time not having to make extra trip to hardware store just to get the correct screws.
Love the selection and service at CabinetParts. In this order I purchased two Blum blind corner hinges for one of my kitchen cabinets. They arrived quickly and work great.
I went to stinking Home Depot like 4 times trying to find the correct hinge and the worker there who helped me was just as incompetent about cabinet hinges as I was. Turns out they didn't carry the ones I needed at all. I went cabinetparts.com and was able to get the correct hinge on the first attempt. They also taught me how to measure the overlay of the cabinets. I definitely would recommend going with cabinetparts.com!
Replacing my lazy suzanne turning part was as simple as one, two, three. Thank you for having this available to all of us "DIY's". My cabinet works like brand new, however, I am going to be very careful not to load that shelf with too many heavy cans. It cannot take the weight. Moderation with these is the key.
Item is a replacement part for my existing hinges, had to drill new holes which I was aware of prior to purchase. They fit perfectly!
The quality is very good. I like the self closing feature that prevents slamming the cabinet shut.
It was packaged very well with boxes and a lot of bubble wrap. Working perfectly. Easy install.
Easy to order from. Received my order within a week. Everything was correct and in good condition. The only drawbacks were there was nothing that said screws were or weren't included. And after the initial credit card payment there was an additional $1.97 charge, with no explanation on what it was for.
Good quality beautiful cabinet knobs and pulls. Arrived quickly. Very stylish--lots of compliments from family and designer!
Quick service. Product as ordered. Unfortunately I was charged twice for the product.
Hinge arrived at allotted time and was the item I ordered. It was a pleasure doing business with you,
Purchased new Hera LED under cabinet lighting to replace Hera fluorescents. Hera designs like for like sizes and connectors so the upgrade can be easy. Unfortunately no one at cabinet parts knew how that could be done exactly so they gave me the wrong part numbers and I had to go figure it out on my own to get the right stuff. Oh well at least they had the right models to sell to me
Needed short slides to add some shelf/drawers to a narrow space in my closet to make it more useful being only 14" wide it was too narrow to hang much. At only 11" deep, the shortest slides I found locally were 12" which could have worked but would look odd so I wanted to go the other way and use 10" slides and just let 1" extend past the slide which looks neater. Compared to most places, cabinet parts had them priced low, even adding in the shipping the total cost was under $5 per slide. They seem to be exactly the same as the big box brands and for the closet it allows for easy access so it's now a space we can store less often used toiletries and what not and free up the larger shelving for linens, towels, etc.
My Garbage "garage" inside tracks were malfunctioning after 5 years. My cabinet installer was of no help to me after spending 10's of thousand of dollars with them. I went online and found the parts on this website and they came a few days later. Installation was easy breezy. Thank you
Their sales support was very helpful in identifying the proper slides need for my Scheirich cabinet drawers. There were several to choose from so having the advice was very helpful. Order shipped quickly and arrived on time. One package was drop shipped from distributor. Installation was fairly simple when I became familiar with how they need to be installed. The first was a little tricky, but the rest went without a hitch.
Got my order in very quickly. Also placed a follow up for more hinges and received then in a couple days. I was able to complete my project on time
Unisoft cabinet soft door closures arrived early enough for me to install them before I went out of town. Easy to install and adjust. My second round. I will be buying more for my Kitchen cabinet doors. Highly recommend.
After patiently waiting for 9 days for my sides to be delivered from your company (2 1/2 hours from my address) I was disappointed to discover they were not the correct size.
I am satisfied with how my problem was resolved.
Awesome design, looks good and nice and solid material. Will buy again for other rooms!
Delivery was quick and ordering easy.
The size of door track I needed wasn't in stock in any big box stores so I was happy to find they had it here. The price and shipping time were both very reasonable as well
Items arrived on a Saturday. I opened the boxes and notice a pair of slides were missing. There was a hole in the corner of the box, so it could have possible fallen out during transit. I left a message Saturday and had a confirmation that the replacement slides were shipped Monday. You can't ask for any better service than that.
I've always received the products I've ordered promptly and in good condition. Their website can sometimes be a little tedious to navigate but their phone support is always there if I get stuck.
I've ordered parts from you for about 10 yrs now. I am extremely pleased with your products and service. My order is always packaged well and arrives when you say it should. It's great when I found your company online. No more dealing with the big box stores. Thank you and keep up the good work.
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