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BuyWithMe has a rating of 1.7 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyWithMe most frequently mention customer service problems. BuyWithMe ranks 52nd among Local Experiences sites.
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Back in May I bought the deal of 4 AMC movie tickets for $24, I waited more than 2 months, the tickets were never delivered so i was pissed off. Could not find contact # on their site, but found it in my CC statement, called them and also sent email with voucher #. The girl said the vendor never sent the tickets out so they gonna refund to CC. I did get full refund within 3 days which was nice, but they should have done that without me having to contact them. Their Number is *******008.
I bought two of their deals in the Washington D. C. area spending over $300. Neither of the vendors are accepting phone calls or willing to provide their services. Buy With Me customer service number does not pick up but refers you to their website. I submitted an issue, got an email back from Buy With Me that they themselves were trying to reach the vendors. That was two days ago. Seems like the site is a scam to me? Anyone else have a similar experience?
I am currently also having problems with this site. I bought a voucher from them for $55 worth of products from SIRJJ organics (an online beauty company). I was unable to place an order with the company... their phone line seems to now be down. After trying for over month, my BuyWithMe voucher expired. I tried to contact BuyWithMe for a refund but you can only email them directly at *******@buywithme.com or use their web-based contact form. I did both and it's been a week and I've not heard from anyone at BWM yet.
My advice is tot stick with Groupon (EXCELLENT customer service) and LivingSocial (customer service is pretty good).
Also, before buying vouchers check to see if the establishment is in good business standing and use your vouchers immediately--way before they expire and before the business goes under.
Bought a $79 voucher for The Delectable Plate, which expires on 1/31/11. The voucher states you must order through the DP website, which as of yesterday, was CLOSED DOWN. I have sent emails to DP and BWM, and have not heard back.
I'm withholding my final judgement until I hear back from BWM - if ever.
Not so thrilled with their deals and it seem groupon has the better deals on local restaurants. Better than town hog I think though. I am fairly wary of these deals now that I got screwed on a deal from groupon.
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