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BuyBackWorld

Overview

BuyBackWorld has a rating of 4 stars from 214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackWorld most frequently mention easy process, great experience and fair price. BuyBackWorld ranks 4th among Sell Cell Phone sites.

service
14
value
13
shipping
13
returns
12
quality
13
How would you rate BuyBackWorld?
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North Carolina
1 review
0 helpful votes
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Excellent
June 1, 2023

Never used this site before but had a cell phone to sell. Process was easy and prompt. Their communication back to me was frequent and helpful to know where in the process we were. Got check quickly and all is good. Will definitely use them again if I have a need.

Date of experience: June 1, 2023
Massachusetts
1 review
0 helpful votes
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Responsible way of recycling electronics
June 4, 2023

Buybackworld had given me a fair deal on used electronics that probably would have ended up in a landfill or just thrown in a drawer. I felt that at least I was getting something for the devices that I could use for something else. It was quick, organized and payout options were great.

Date of experience: June 4, 2023
California
1 review
0 helpful votes
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Scam, beware
November 11, 2023

I sent in 3 iPads using the label they provided. Waited but never heard back so I emailed them (no phone contact) they emailed back that I needed to contact the post office. I did and usps said it is clear that it was delivered and handed to a person at the correct address. Contacted buybackworld and they disagreed. USPS supervisor called me and said just enter the tracking # and you will see it was delivered along with other packages, shows date/time and handed to an employee. $193 value, no response back from buybackworld. Tracking shows delivered to individual.

Date of experience: November 11, 2023
Colorado
1 review
0 helpful votes
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Went as a expected
June 4, 2023

This is the second time I've used BuyBackWorld. They sent a box with packing material and when they received it, sent us a check. For us the hardest part was cleaning all the info off the Apple computer.

Date of experience: June 4, 2023
Texas
2 reviews
0 helpful votes
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Skeptical User
June 4, 2023

BuyBackWorld was great because they communicated through every step of the process. They confirmed receipt of the item, they communicate it was being reviewed, and they communicated when the review was completed with the value and the check would be mailed. I would use them again.

Date of experience: June 4, 2023
New Jersey
1 review
1 helpful vote
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They've been holding my iphone for more than 2 weeks, i can't track my phone and i can't reach anyone from their company. I've traded phone in with other online company and usually i get paid within a week! What takes them so long? What made no one to respond my email & phone calls? I would call it scam till someone reply me! And if i don't hear them soon, i will take legal actions again your company!

Date of experience: August 27, 2019
Steve F. BuyBackWorld Rep
over a year old

We're sorry to hear that your transaction didn't go as quickly as you wished, but we are glad to know that you were able to turn your old product into cash.

We will work on improving our payout times and hope to service you again in the near future.

Thanks again for the feedback.

Pennsylvania
1 review
1 helpful vote
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Do NOT EVER use this company. I sent an almost pristine Samsung Galaxy 21 in the box with all the forms books even the headset, All separately wrapped. I purchased the phone 100% cash but they claimed there was a lien on it? Suddenly their offer dropped. When i asked them to return the phone i got it back in bubble wrap with not one accessory or even the box and charger. What good is it now?
Take my advice throw your phone out the car window rather than use OC Buy back

Date of experience: October 31, 2022
Texas
1 review
0 helpful votes
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Fast, efficient, good buy back prices
November 1, 2022

I was amazed with these guys. They made me an amazingly reasonable offer, provided shipping labels, and had a system allowing me to track as my items were inspected, etc. I received my check less than 2 weeks after I sent the items off. Excellent!

Date of experience: November 1, 2022
Maryland
2 reviews
0 helpful votes
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It Works
June 1, 2023

I was a little skeptical at first, but everything worked as they described. You're not getting a lot for your goods, but it's better than throwing them away.

Date of experience: June 1, 2023
Oregon
1 review
1 helpful vote
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I recently wanted to sell some of my things but they sent me a box with insufficient postage and they mail service almost charged me 35$ and then they say its a "new service" and that the United States Postal Service is just wrong. When Pressed further and wanted to get a FedEx label they did not respond. So I just decided to keep my things rather than suffering from a scam. Don't use this company ever they are very shady.

Date of experience: July 5, 2019
Steve F. BuyBackWorld Rep
over a year old

We're sorry that the USPS label did not make it to you and apologize on behalf of the USPS. The USPS has our account details on file and any difference in postage owed should be debited from our account so shipping remains free to you as the consumer. In the future, if you ever get charged for shipping, simply let us know and we will gladly credit you the reimbursement.

Maryland
1 review
0 helpful votes
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Easy way to get rid of electronics
August 4, 2022

Very easy to use site. Process is simple. Be sure that your checkout cart matches what you plan to send as you'll need to receive a certain amount from buyback in order to send in/process the electronics.

Date of experience: August 4, 2022
Pennsylvania
1 review
0 helpful votes
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I sent a device to them over two weeks ago, according to their website within two days of receiving your machine they complete the inspection and tell you if their original estimate is good. The problem is my computer has not been inspected, updated, evaluated or anything. The only time I hear from them is when they send me a canned email response. After more than a week waiting they sent me an email telling me that by the end of the day that they sent me this email, they'd have my estimate and everything ready to go. Another lie, I didn't hear from them the next day nor have I heard from them since. If you send them any of your equipment for evaluation, expect nothing, no money, not even your device sent back to you. They're either about to declare bankruptcy or they are just thieves.

Date of experience: September 4, 2018
Elvis T. BuyBackWorld Rep
over a year old

We're sorry you weren't happy with your experience with us on your most recent transaction. Since your order came when we were transitioning to a new facility in order to better service our customers there was a delay in processing your order. As it stands, on 09/04/2018 your device failed inspection due to: Condition Difference Device is overheating/Internal Fan is too loud. For that we have sent you a revised offer of $50 for your device. You then proceeded to reject the revised offer on the same day and your device was returned to you on 09/07/2018 via USPS Tracking: 940551169900059376758. We know we may value devices differently than you that is why we offer hassle free returns in the event of a return circumstance so there is never any risk or obligation when trying out our services. Thanks again and we look forward to hearing back from you in the near future.

Illinois
1 review
0 helpful votes
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Speedy Process for Selling Used Tech
November 10, 2018

I recall from way back when my experience with Buy Back World, and it was a pretty fast experience. They made packaging, shipping, and getting a check for your items selected online very easy. I probably would not have gotten the same value if I tried to sell it online myself, which saved me time and effort and dollars. I would highly recommend

Date of experience: November 8, 2018
Elvis T. BuyBackWorld Rep
over a year old

Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!

Montana
1 review
0 helpful votes
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Love the convenience
December 6, 2019

I love the convenience Buy Back World offers to those of us who are working and do not have time to haggle with people about our electronic items.

You simply go on their website, enter in the item you have, the condition it is in, and print off mailing label and ship. Buy Back World does all the rest.

You get a fair price for your items. And it is automatically deposited into your account with no hassle.

Date of experience: December 6, 2019
Steve F. BuyBackWorld Rep
over a year old

Click. Ship. Sold. Couldn't be faster or easier! Thanks for the compliments and we hope to hear from you again soon!

Kentucky
1 review
0 helpful votes
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Perfect experience
January 6, 2020

I was a tiny bit hesitant, because sites/stores like BuyBackWorld are hit or miss, sometimes. There was a slight delay with the whole process, but it was still well within the dates given by the store. Especially with the holidays falling right in the middle of the whole experience. It went smoothly, my full payment was sent promptly and I have no complaints!

Date of experience: January 6, 2020
Steve F. BuyBackWorld Rep
over a year old

We appreciate you trying our services and we're glad to know everything worked out! We look forward to helping you cash in your old products again soon. Thanks again and all the best in the New Year!

California
1 review
1 helpful vote
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Don't do business. Scam
November 20, 2018

ÏThey are totally scam artists. Didn't give me a price until about the 60-day mark which is well beyond their 10-day promise. Then they drop 3 perfectly good phones from $35 down to $0.50 and $0.25. After 6 or 7 emails that was their solution. They are legit scams do not do business with them. You're warned

Date of experience: November 20, 2018
Elvis T. BuyBackWorld Rep
over a year old

Hi Joey, We're sorry you weren't happy with your experience with us on your most recent transactions. Since your orders came when we were transitioning to a new facility in order to better service our customers there was a delay in processing your orders. As it stands, in regards to your iPhone 5C order; we emailed you on 11/06/2018 in regards to removing the iCloud lock on the device in order for us to proceed with inspection. We have not heard back from you yet regarding this issue. On 11/20/2018 your LG G4 device failed inspection due to: Condition difference. You checked out an LG G4 Verizon device in Excellent condition. However, upon inspection of the device it was found that the device has a cracked camera glass and a cracked screen. Due to this you were sent a revised offer of $2.00 for your device. You then proceeded to accept the revised offer on the same day and your payment is currently being processed. As for your order regarding your iPhone 4S device it was found that you sent in an additional iPhone 4S device. We ask that in the future that you please create an order for your device in order to receive updates on your device once your device has been inspected. It was determined that both your iPhone 4S devices failed inspection on 11/01/2018 due to: Will not power on. For that you were sent a revised offer of $0.25 for your device. You then accepted the revised offer on 11/03/2018 and your payment was sent out to you on 11/06/2018. We know we may value devices differently than you that is why we offer hassle free returns in the event of a return circumstance so there is never any risk or obligation when trying out our services as long as we hear back from you within one week from when the revised offer was sent to you. Thanks again and we look forward to hearing back from you in the near future.

New York
1 review
0 helpful votes
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Quick, friendly, and... AWESOME service! When you are ready to do a trade for your old electronics, GO TO BUY back world! I would use this service again and again! Highly satisfied and great prices! I was shocked at how easy the entire process was and would recommend this company to any of my friends or family.

Date of experience: May 15, 2018
Elvis T. BuyBackWorld Rep
over a year old

Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!

New York
1 review
3 helpful votes
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Started using buybackworld once Verizon upgrades stopped covering the cost of the phone. I couldnt be happier with the service and have saved a lot of cash. Everytime Apple releases a new iphone I buy the model under it and save getting hit 700$ by Verizon for upgrades. I recommend to all.

Date of experience: May 20, 2018
Elvis T. BuyBackWorld Rep
over a year old

We appreciate you using our services and we’re glad we were able to deliver on all of our promises. Thanks again!

Texas
1 review
0 helpful votes
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Best price
July 19, 2022

Although communication wasn't always easy, with a little persistence, I was able to get the best price for the phone. Just make certain everything is released from the previous carrier to alleviate problems.

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Sold lots of my stuff
May 10, 2023

I've sold many many items on their site over the years. I almost always get their return packages to mail my stuff to them. I feel their grading system, price offered, time to receive your payment and communication is excellent. I have never had an issue and have always had a great transaction.

Date of experience: May 10, 2023