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Buyaparcel has a rating of 4.2 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Buyaparcel most frequently mention next day, excellent service, and good price. Buyaparcel ranks 10th among Tools sites.
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Order came promptly and kept advised. Had slight problem with faulty clip - Bosch part within the box so not Buyaparcel fault. Rang them and phone was answered straight away - by a real person! - who advised she would see what was best way to sort and ring me back, which she did, within 1/2hr, to advise replacement part would be sent. This was on the Friday before Bank Holiday Mon - replacement part arrived Wed morning! Great customer service so will definitely use Buyaparcel again.
The worst company I've ever dealt with. If you are considering ordering from these guys, I'd look elsewhere and find a more reliable company.
Delivery service was very good! Called us to book an exact day, then called an hour before arrive.
Package not that great! When I bought the first pack of the salt from you, was great, no leaking at all. This time I bought 15bags, every bag with very thin layer package, the sharp salt broke the bags( all of them)! When we moved those heavy bags into the house, salt was everywhere! And we have to use large bin bags to wrap all the salt bags. It's nightmare.
I ordered a coir mat that I was told it would arrive via 2nd class post in 5 days - it was a month before it finally arrived! I waited for a couple of weeks before ringing customer service who apologised and said there had been a delay. This is fine, but it would have been helpful if someone had preempted my call by informing me of the delay.
Hi,
Some offers or bargains will attract more buyers from other competitors, meaning a better price will definitely give you more income.
Kind regards
Slow disappointing serviceNo communication as to that they were running behind on deliveries had to enquire myself
All was good until delivery, I ordered on a Thursday and paid the extra for next day delivery, which did not happen, it eventually arrived between 3 and 4pm the following Monday.
Order placed on Tuesday with 48hr delivery 1 week later hadn't arrived. Emailed twice no reply. Customer service poor. Don't have enough confidence in them to make any further purchases.
The item I ordered was a competitive price and quickly delivered. However, I was kept informed of a delivery time and actually saw the delivery van drive past. I had a missed call from him so quickly called him as he was at top of the road. He told me he had delivered my parcel which I hadn't had but he had left it in the porch of a neighbour. I told him it was the wrong house but he refused to go and get it, even though he was only 300 metres away. I ended up going down the lane and getting it myself. My email also said it was signed for, which it wasn't as there was no one at the neighbours house.
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Suppliers of branded hand and power tools, shower and bathroom supplies and garden and gardening products.
The company started trading in 2007 selling product of all types, including giftware and bedding! Nowadays Buyaparcel has a focus on hand tools, industrial and trade power tools, plumbing, bathroom and garden supplies. Based in Lowestoft Buyaparcel is a multi depot, multi million pound organisation that currently employs 36 members of staff. As well as the website, Buyaparcel.com, Lowestoft and district customers can purchase products from Godfreys Trade Counter (a nod to our sister company and co-founder/Chairman, Jim Godfrey who has been selling plumbing supplies in Lowestoft since 1978), and have an eBay and Amazon store.
