• Buy-Cosplay

Buy-Cosplay

Overview

Buy-Cosplay has a rating of 1.4 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Buy-Cosplay ranks 78th among Cosplay sites.

  • Service
    6
  • Value
    5
  • Shipping
    5
  • Returns
    5
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
How would you rate Buy-Cosplay?
Top Positive Review

“Really beautiful cosplays!”

Leticia A.
10/12/22

I was so impressed with the quality of their cosplays and I got SO many compliments. You don't have to worry about it looking cheap, it does not at all. Could not have been any happier! The customer service was responsive and accomadting as well which I always appreciate.

Top Critical Review

“Incomplete order not recommended”

Richard K.
3/22/22

I ordered a deadpool outfit with swords at an extra cost without receiving the swords. After emailing them they said it was being shipped asap. Nothing came so emailed twice since with no reply. It has been over three months now. Do not order from this site, untrustworthy and dishonest.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user richardk1959
1 review
2 helpful votes
March 22nd, 2022

I ordered a deadpool outfit with swords at an extra cost without receiving the swords. After emailing them they said it was being shipped asap. Nothing came so emailed twice since with no reply. It has been over three months now. Do not order from this site, untrustworthy and dishonest.

Thumbnail of user markiaa
1 review
0 helpful votes
December 2nd, 2022

I ordered the Ezio costume for Halloween. The costume arrived in time, but all of my measurements were ignored. Therefore, the costume did not fit. I have been trying to return the costume and get a full refund from Peter (sales) but he has been ignoring me for over a month. He is unreliable, inconsistent, and the quality of the costume is trash. I will never buy from this company again. Hopefully I can get my money back, but I think I might have to take the loss. Any advice would be great!

Tip for consumers:
Don’t.

Products used:
Full Ezio costume

Service
Value
Shipping
Returns
Quality
Thumbnail of user leticiaa105
1 review
0 helpful votes
October 12th, 2022
Verified purchase

I was so impressed with the quality of their cosplays and I got SO many compliments. You don't have to worry about it looking cheap, it does not at all. Could not have been any happier! The customer service was responsive and accomadting as well which I always appreciate.

Tip for consumers:
Don't stress, this site is legit : )

Products used:
Full Starfire cosplay

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthewa399
1 review
1 helpful vote
July 19th, 2021
Verified purchase

Awful quality, looks nothing like the pictures. Several pieces of the outfit are missing, the rest is just a massive disappointment. No response from the company.
Complete waste of money.

Tip for consumers:
DO NOT USE THIS SITE

Products used:
None, its all to low quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user janiss107
1 review
2 helpful votes
November 15th, 2021
Verified purchase

I order 3 Halloween costumes, I received nothing. When I contact them I get the runaround with a very generic email. I wanted to write a review in hopes that more customers don't get scammed. Very upsetting!

Service
Thumbnail of user sophiel33
2 reviews
0 helpful votes
November 23rd, 2022

I ordered Ezio (assassin Creed) and there is a missing part (the hood). I wrote 3 times to the customer service and no answer. Do not waste your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chesley722
1 review
0 helpful votes
October 27th, 2023

Purchased a Terrifier costume on Oct 8th. Now it's Oct 27th. The tracking number they gave me only tracks in mainland China. Does no good to someone living in the US. Place is a complete scam. Won't reply to my emails, won't refund me my money.

Tip for consumers:
Place is a legit scam.

Products used:
Never received.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelm4601
1 review
2 helpful votes
May 11th, 2020

Very disappointed paid alot of money for a costume for it to be late after paying express delivery turns up late then it's broken never worn this outfit to contact them to be ignored and then get called a liar DO NOT USE save your money

Thumbnail of user panagiotist4
1 review
2 helpful votes
November 23rd, 2019

Ordered a costume, gave them detailed info on how to find my flat. The order never arrived, after 2 months of back and forth emails about a refund because the order got returned, they just ghosted me stealing a total of 100 euros in the process. Shame on you, disgusting

Thumbnail of user georgeg1927
1 review
0 helpful votes
April 14th, 2024

You might notice you can't see sh1t in most of the pictures on items from this website.
To put is simply, items there look vague enough and put enough effort to look good enough, while what you are going to be receiving is not.
To put it even simpler, you will be paying a premium price, to look cheap in the best case, and like a clown in the worst.
Avoid this website like the plague, it looks too good to be true because it is not.
In terms of fit, my experience sucked hard too, as I gave accurate body measurements to the company when ordering my outfit, and half the costume fit like a glove, while the other half was made for a midget! WTF.

Thumbnail of user stevene381
1 review
3 helpful votes
December 23rd, 2020

Ordered hoodie weeks ago and still waiting. Their tracking doesn't work and customer service does not exist. Do not order from them.

Thumbnail of user chanise.kelly25
1 review
0 helpful votes
October 31st, 2023

Purchased costume for Halloween. I ordered it on October 18. Paid for express shipping. States on the website that it would be 3-5 business days with DHL.
I sent an email 2 days after purchase asking where my order was as I still have not received my tracking number. I received an email from big boy "Peter" only saying, "It will be here by Halloween." Well it's Halloween and still have not received it. I spent $187 CAD sent another email with no reply. This website, is fake. "PETER" just lies and steals from hard working people. He's nothing but a joke. Karmas a $#*! "Peter" and I hope you receive a huge spoon of it. How you can live with yourself stooping people out of their hard earned money so you can get ahead in life.
DO NOT EVER PURCHASE FROM THIS WEBSITE! PLEASE DONT LET HIM EVER STEAL FROM ANOTHER PERSON AGAIN!

Tip for consumers:
This is a fake company. Do not purchase from this website. Save your money. Nothing but Thieves.

Products used:
Never received

Thumbnail of user christopherg352
1 review
1 helpful vote
October 7th, 2019

I purchased an Assassin's Creed costume from buy-cosplay with the expectation that, because I paid for altering to the costume to fit better, it would show up and fit properly. That is not what I received. The pants were those one size fits all elastic waistband pants. They were too large without stretching and didn't fit in the legs. The entire upper half of the costume, including the jacket arrived at least 2 sizes too big. Not to mention that as I was trying it on for the first time a button fell off.

When I reached out to them, I received not a single response. I emailed them, attempted to use their live chat feature, and even tried calling but cannot get in touch with them.

While this company does send a general semblance of the costume being purchased, I could have paid almost $100 less and gotten the costume from Spirit at about the same quality.

Now I'm stuck with this oversized costume that I can either sell and purchase a new costume, or I can pay to get it altered.

Seriously, i would avoid buying anything, even a hat from this website again.

Thumbnail of user shanes127
Shane S.
1 review
0 helpful votes
November 22nd, 2018

I ordered a Deadpool 2 costume from Buy-cosplay.com for my make up party on November 9th. I paid for express shipping because I need it by November 23rd. The price is very cheap because I have compared it with other websites, which is one of the reasons why I finally chose this website. I admit I was worry about that I will probably receive a poor copy costume. To my surprise, I received my package today. It's crazy! Good texture and nice package! Just as described on the website !!! They are a honest seller! I can't wait to use it. I'm sure I'll get a lot of praise!

Thumbnail of user garyg260
1 review
5 helpful votes
November 1st, 2018

Do not buy from this store unless you are 100% certain about the size... keep in mind Asian sizes run slightly smaller than American. Their size chart my also be inaccurate. They will not accept returns, period. I accidentally bought the wrong size for my son. There is not a single reputable retailer I know of who will not at least accept a return with a restocking fee. Not these guys. These are expensive costumes. You would think they'd be a little reasonable. People make mistakes, but they are unreasonably unaccommodating.

Thumbnail of user marianog10
1 review
4 helpful votes
October 19th, 2018

*******************************************************************************************************
UPDATE (Dec 2018): They re-sent another white vest and proper size 2 months later. Dec (late for Halloween), but after all my complains the white vest is not the same as shown in the page (quality and fabrics)
*******************************************************************************************************

(Oct 2018)Actually I bought assassin-s-creed-unity-arno-victor and is not good quality.
There were missing parts, fabrics are different than the image, and different color.

Look at the differences:
https://www.buy-cosplay.com/assassin-s-creed-unity-arno-victor-dorian-grey-halloween-cosplay-costume.html

Thumbnail of user jamesh1154
1 review
3 helpful votes
November 22nd, 2018

I ordered a customized Arno Victor Doria costume on Oct 30th. But I was told that my package had been delayed on Nov 11th. I was worried that I would not receive it in time. I thought it was a hoax! Fortunately I received my costume yesterday. They sent me a very beautiful pendant as a gift! It's acceptable. The costume is right but the gloves are a little small because I have big hands. Generally speaking, they are honest suppliers. Thanks!

Thumbnail of user johnw700
1 review
1 helpful vote
August 2nd, 2017

Very cool, this is my preparation for filming the film, Very happy! Clothing is very comfortable and must be recommended for you to go to this website to buy clothes. You will find high quality and affordable prices!

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Thumbnail of user petery49
Peter Y.
Typically does not respond to reviews

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1.4
18 reviews
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