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Bulkfoods.com has a rating of 2.3 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bulkfoods.com most frequently mention customer service problems. Bulkfoods.com ranks 50th among Spices sites.
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My local grocery store has stopped carrying bulk foods, so I gave bulkfoods.com a try. I ordered brown flax seed, chia seed, and walnuts, and threw in a few other things (goji berries, dates, and chocolate caramels because hey) in order to reach the $5 shipping limit. I put in the order April 4th and on the 7th received an email saying it had shipped. They shipped Priority so I got it 3 days later. The items were packed in heavyweight, sealed bags. I just finished decanting it all into storage containers and it's all good quality (the walnuts are better quality than my grocery store). Didn't bother storing the chocolate because it's been that kind of a week..
Sent me the wrong type of food from what I ordered. No returns of any kind. Not worth my time to try and contact them through the meager info they have on their website. I guess its a good business model to just let customers fall between the cracks. Never buying from them again, not to mention all their products have a prop65 warning on them! Have some poison with that treat!
I've ordered one large order in 2009 and recently another order of similar items. Wanted to comment that it's the same food that was available back in 2009. It wasn't well suited to enjoyment so I placed it on my shelves in foodsaver airtight bags in case of emergencies. Once again, today I sampled the gluten free fruit and nuts cereal and fruit granola recently and it all tasted like crap. I noted sulfur dioxide in one of them (blah!). The chicken soup base had enough salt to choke a horse as if they're trying to poison their customer. I don't know the level of IQ at this company, but that chicken soup base was horrendously bad that it went straight into the trash. I wasted $5.00.
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