• BUDK

BUDK

Overview

BUDK has a rating of 4.2 stars from 445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BUDK most frequently mention customer service, good quality, and great prices. BUDK ranks 50th among Knives sites.

  • Service
    36
  • Shipping
    37

This company does not typically respond to reviews

Positive reviews (last 12 months): 10%
Positive
1
Neutral
0
Negative
9
13
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What reviewers want you to know

Positive highlights

  • I have always been happy with budk customer service and ease of its website and app.

Critical highlights

No critical highlights yet

How would you rate BUDK?
Top Positive Review

“Awesome Delivery”

Kevin H.
7/27/23

Absolutely astounded as to the quickness of delivery, and the prices. Could not be Happier with the whole process and quality of their products. I will definitely be buying more in the future, you have a lifetime customer in me, and I will continue to sing your praise. Thank You for having such a wonderful company, in this day and age.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (445)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55)
Thumbnail of user dc921
1 review
0 helpful votes
April 18th, 2022

I have no problem recommending BUDK for very cool and unusual products with easy ordering and quick shipping
Customers need realize that less expensive items may not be of the quality anticipated. You do get what you pay for.
I like that BUDK provided fun affordable items.

Tip for consumers:
Ordering and shipping are positives.
Quality of product varies. Some items that are cool looking and novel are not of sufficient quality to handle actual use such as a sword. Quality usable weapons are represented but many items are just for looks. Be certain of your intent for use or just show before making a purchase

Products used:
Knives

Service
Value
Shipping
Quality
Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi D. C!
We can't thank you enough for such kind words! It brings us such great pleasure to know that we have provided you with great satisfaction in your shopping experience with us here at BUDK. If you need any assistance in the near future, please do not hesitate to let us know. Our Customer Support team is always readily available to assist.

Thumbnail of user derekm472
1 review
0 helpful votes
September 2nd, 2022

As long as you know what you are looking for and have shopped around you can find good deals here. I recently bought their scratch and dent swords. A mystery item where you get over stocked, returned, or blemished items. I bought 2, and for the price, $19.99 each I got 2 decent pieces. They're not great but again 20bucks. The only issue I had was that they were the same sword. Again beggers and choosers. Overall experience was good. Have bought from before and will again I'm sure.

Tip for consumers:
Be smart, read reviews and do your homework

Products used:
2 mystery swords

Value
Shipping
Quality
Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi Derek!
Thank you for choosing to shop with us here at BUDK! We strive to provide a wide range of options and a broad selection for everyone to choose from. Our mystery bag is definitely a shot to get some really great items at an even better deal. While there is always a chance for duplicates, we do strive to mix as many eligible items as possible. Thank you again for sharing your feedback with us and we hope to see you again in the future.

Thumbnail of user jesser435
1 review
0 helpful votes
September 10th, 2021

I put in twice for there free subscription for a catalog and that was about 2 months ago and i never received it i do love there products amd have soent several hudred dollar on there site but i just would like them to do better when it comes to punctuality on there catalog since i am a paying customer id think it shouldnt be a problem im actually a second generation customer as well my father use to receive there catalog and caught my eye since i was a child here i am now 40 years old ordering from them as well

Thumbnail of user kayd201
Kay D. – BUDK Rep

Hello Jesse!
We appreciate your continuous support and welcome you to the BudK family. We are sorry to hear you have not received our BudK catalog and would be happy to look into this further for you. Please email us at webcs@budk.com with your details and we will get this taken for you.

Thumbnail of user brandonb115
1 review
0 helpful votes
December 5th, 2017

Powerful spring, nice and sharp blade. What more can you ask for? Colors are nice (metallic orange).

Thumbnail of user michaels740
1 review
0 helpful votes
December 11th, 2017

The only real issue I have is with shipping. I wish you guys would choose another carrier. Fed Ex is not reliable and they just end up passing it off to the post office. I finally got my package after a 3 day delay.

Thumbnail of user michelec68
1 review
0 helpful votes
December 5th, 2017

Will order from you in the future. Great quality and the shipping was fast. Please keep sending your catalog my son waits for it.

Thumbnail of user gleng16
1 review
0 helpful votes
December 11th, 2017

When looking for camping, hunting, survival, and SHTF gear at great prices budk has you covered.! As it did for me!.

Thumbnail of user donnaa82
1 review
0 helpful votes
December 12th, 2017

I had a problem with entering the savings code on my order. I expressed that to Budk and they fixed it.

Thumbnail of user seanw78
1 review
1 helpful vote
December 5th, 2017

The only reason for the 4/5 service is that I never received a tracking email to know when my package was to arrive. I got a promo code for free economy shipping so I guess that's what I get, but I would've liked to have a tracking number emailed to me. Aside from that, the products are better than I expected for the price by far, the packing was quality and professional, and even included a coupon for a future shopping discount. Overall great experience, I will shop again.

Thumbnail of user jimmyj39
1 review
0 helpful votes
December 21st, 2017

BUDK DID IT'S JOB. WITH THE PRODUCT, HOWEVER, THERE'S A PROBLEM. AWESOME KNIFE, BEAUTIFULLY DESIGNED BLACKENED SAWBACK BLADE WITH THE M48 LOGO DOWN THE SIDE. PROBLEM IS WITH THE SHEATH. THE BACK OF THIS VERY STOUT SHEATH HAS A "ANCHOR TAB" THAT SUPPOSEDLY HOLDS THE KNIFE IN PLACE. TROUBLE IS, AFTER ONLY 10-12 INSERTIONS AND REMOVALS, THE M-48 LOGO HAS ALL BUT BEEN SCRATCHED OFF. ALTHOUGH I'M RIGHT HANDED, I TURNED THE KNIFE AROUND SO AS TO PROTECT THE LOGO BUT THE SHEATH LEFT A DEEP, UNWANTED SCRATCH DOWN THAT SIDE, TOO. I'VE ORDERED KNIVES WITH SHEATHS SUCH AS THIS BEFORE AND NONE OF THEM HAVE THIS
DAMAGING FEATURE. A SHEATH IS SUPPOSED TO PROTECT A KNIFE, NOT
ATTACK IT.

Thumbnail of user dennisa42
1 review
0 helpful votes
December 23rd, 2017

Took 10 days to arrive, a bit longer than usual,,,, everything seemed fine until I was removing the small plastic dot to allow the battery to make contact for the small light,,,,, 3 of the 8 had the dimmist glow that could be,,, those 3 did not have the plastic dot, so they must have made contact and burned out the battery,,,, would appreciate a few replacement batteries so no one is dissapointed,,, thank you

Thumbnail of user teresab118
1 review
0 helpful votes
December 17th, 2017

I love BudK. The M48 gloves and knife I've purchased have exceeded my expectations. I've also gotten so great additions to my survival bag.

Thumbnail of user gregy18
1 review
0 helpful votes
December 10th, 2017

I really enjoy all the items that I have purchased from BudK.com and it was great to see this company respond to my order in a timely and professional manner. I highly recommend this company to any customer who is looking for great products for great prices. Thank You BudK.

Thumbnail of user samsonf1
1 review
2 helpful votes
September 17th, 2015

Everytime I order I definitely get what I paid for. The customer service lacks alot but the actual goods? They are extraordinary. Keep ordering from here, you may have problems but what place doesn't? The delivery time and such makes me impatient but that doesn't mean it is a terrible place. I will return and buy things from here again.

Thumbnail of user antonh19
2 reviews
0 helpful votes
December 19th, 2017

Got this for my 14yr old son as a Xmas gift. He'll be pretty stoked about it. Everything showed up in good condition without any rips, tears or missing pieces. Everything was also individually packaged which is also nice. He'll probably put all of it to use on our next camping/hiking trip.

Thumbnail of user michaels748
1 review
0 helpful votes
December 27th, 2017

Life was nice and just what I wanted. The sheath was loose and knife would fall out easily, but an email to BudK fixed all that. Really impressed.

Thumbnail of user jackb250
2 reviews
8 helpful votes
December 22nd, 2017

Satisfied with my order except these black bolts break when they hit anything except cardboard... the crossbow is pretty powerful. More sobthan i thought it would be.

Thumbnail of user dawnl87
1 review
0 helpful votes
December 21st, 2017

Knives are beautiful. Unsure in the quality of blades until the boys use them. I would have liked to see them all have their own box.

Thumbnail of user ronbob
1 review
1 helpful vote
December 6th, 2017

I received my complete order quickly. Everything was as expected or better - and the prices were good!

Thumbnail of user benjaminp43
1 review
0 helpful votes
December 5th, 2017

Keeping the review to this order:
The information was processed quickly and shipped in a timely manner. Merchandise arrived a little ahead of when I expected (GA to WA in 10 days - standard shipping) and arrived in great condition. Quality of product matched exactly as advertised and even a little better in a couple regards.

Thumbnail of user jasonw191
1 review
0 helpful votes
December 20th, 2017

Everything went pretty well, though a few things were slightly disappointing. The sword I received had a poorly sharpened tip, as it was almost flat at the edge from an inch to the tip, but the rest of the blade was perfectly sharpened. The gift box it came in had a corner of the padding sticking out, but was otherwise ok. The knife I bought was slightly marred on its brass spine plate. All in all, these are issues I CAN fix, but should not have to, as I would have expected a little better care from a reputable company such as Bud K. However, ordering was easy, and I was called to verify the order's authenticity (which was definetly a pleasant surprise), and it came a day ahead of time, which is always nice.

Thumbnail of user sylviah29
4 reviews
1 helpful vote
December 7th, 2017

Delivery for the Shield was first and it's a nice shield. Good Quailty, but the packaging was just OK. The boxing had torn places, fortunately there was insulation around the shield that did help.
The helmet packaging was better. The helmet is of good quality.
My brother will be pleased for Christmas.

Service
Value
Shipping
Quality
Thumbnail of user matthewl77
1 review
0 helpful votes
December 5th, 2017

Delivery were great. Easy transaction. The future will tell the quality of the products. Seems pretty decent for the price, but I'll put them to the test.

Thumbnail of user jonathanc109
1 review
1 helpful vote
December 17th, 2017

Pretty good content wise wasnt sure I was going to be happy with it but its actually got some good stuff. Love this site but you have to be careful what you buy

Thumbnail of user larryf48
1 review
0 helpful votes
December 19th, 2017

Everything arrived quick and well packaged. One of the items was made of a different material than was expected... but overall... solid products!

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Thumbnail of user kayd201
Kay D.
Typically does not respond to reviews

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