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How would you rate BudgetBlinds?
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Florida
1 review
2 helpful votes
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Eight months and still no blinds!
November 6, 2023

How this company remains in business is a true mystery! They have send installers on four different occasions and still no blinds. The brackets were missing, then the wrong valence was shipped, then the brackets were bent. This has been going on since March, 2022 and still the job is not complete. What a nightmare and there is never a person to speak to who knows anything about the job. I regret the day I called these incompetent people.

Date of experience: November 6, 2023
Texas
1 review
4 helpful votes
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Horrible experience.
November 22, 2023

This company is very shady. They committed to a price for shades that was in my budget provided that we dealt in cash only. Then called the day before we signed the contract and said that the price now changed because they missed some windows. But still wanted to deal in cash only. I would NEVER recommend budget blinds to anyone! If you don't believe me read the additional reviews that have been submitted.

Date of experience: November 22, 2023
South Dakota
1 review
8 helpful votes
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Complete Garbage!
October 19, 2022

I purchased blinds from budget blinds because they came with a one time free replacement. They are very poor quality and fuzzy and easily dented. Two years later I am trying to get my free replacements but my calls go to voice mail and are never returned. Scam!

Date of experience: October 19, 2022
New York
1 review
0 helpful votes
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Satisfied Customer
February 25, 2023

I had absolutely love my custom blinds. My salesperson, Jason was awesome and very patient during the entire process that I called the office and asked them to please schedule another appointment with Jason to order blinds for our bedroom. My installer Phillip and Preston was very professional and accommodating while putting up our beautiful blinds.

Date of experience: February 25, 2023
Canada
1 review
0 helpful votes
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Followup
September 11, 2023

We are still waiting for a call to schedule a service call on shade installation (un)completed many weeks ago. One shade is "locked" in place (closed) and cannot be moved. We are weighing our legal options and report again shortly. In the meantime..."buyer beware".

Date of experience: September 11, 2023
Pennsylvania
2 reviews
2 helpful votes
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Bait and switch
October 29, 2022

We ordered shade for the office and living room and requested Hunter douglas top down bottom up style. They installed some off brand shades that do not connect to an app and are not what we ordered. Learned later that the owner of the company is the salesman!

Date of experience: October 29, 2022
Florida
1 review
0 helpful votes
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Update
September 5, 2023

Update: Finally the owner & installer arrived to service our new installation. Minor issues were resolved and we are looking forward to a better relationship. The shades are fine, the price is good and installation is satisfactory. It took some time but we are now happy with the purchase.

Date of experience: September 5, 2023
Canada
1 review
0 helpful votes
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This company has no sense for business. It take them 3 days someone to call you back. They give you time to visit the site, they never turn up. They don't call or text to say if the can make it. The price quote They give you is 90% higher than anyone else. Stay away from this company.

Date of experience: July 2, 2023
Oklahoma
1 review
2 helpful votes
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Best company ever
May 9, 2022

We ordered shades from Budget blinds and they were quick to respond and to act. Eric came to our house, measured our windows and gave us an estimate which was as good if not actually better than another estimate we had obtained. We had previously used the Budget Blind company in a condo and were very pleased with their work. They cone through very wrll this time also and did not disappoint us at all. We are thrilled to have worked with Budget Blinds and would not use anyone else hfor any window or door coverings that we might need. Thank you. Budget

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Budget blinds
August 3, 2022

If you need blinds this is the best place to go. The blinds are perfect & I am more than satisfied. Steve is great to work with is always on time & does great work. The blinds are super & I would strongly recommend him to all. Jan Placentia.

Date of experience: August 3, 2022
New York
1 review
0 helpful votes
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Budget Blinds-Aventura
January 13, 2023

Awful! We found Mauricio to be making untrue statements and promises, lots of gaslighting, took down our existing blinds and then never finished the job. Kept our deposit. Ignores our emails and texts and never finished the job and kept our $1700 deposit.

Date of experience: January 13, 2023
Tennessee
4 reviews
0 helpful votes
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ALL WINDOW COVERING "COMPANIES" are CIA NSA fronts. The blinds, shades, draperies have listening devices built in. A CIA bugger confirmed that they cannot be removed. Both agencies, and the FBI too, have kept me from working for 20 + Years See the attached pic of a text that was sent to me...Americans will very soon have a choice, fight or flight...OK?

Date of experience: October 14, 2023

CIA DRUG and SURVEILLANCE FRONT
June 23, 2023
Previous review

All the world window covering companies are controlled by the US Government, because the blinds, shades, draperies, etc are in YOUR HOUSE, to listen to you.

Date of experience: June 23, 2023
Pennsylvania
4 reviews
14 helpful votes
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Way over priced
July 26, 2019

With that name you'd think you'd get affordable blinds-nope! Poor quality merchandise too. Got three living room blinds & two pairs of shutters for my kitchen. Wish i had gone somewhere else. Pleated living room blinds sagging. Don't like the way they installed the shutters on the outside of the window frames. Should have been measured to fit inside the frames. Look bulky

Date of experience: July 26, 2019
Texas
1 review
15 helpful votes
Follow M C.
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I would have to rate this company at the lowest rating due to poor customer service. I was honest with the owner sharing I only needed to upgrade one window and because I didn't have a job worth his while, where the communication started because of the inquiry from the free online consultation, Pate said he was too busy and no more of my questions were answered. Due to his busy schedule, I was even willing to measure the window myself and to submit my order online if that was an option. This question/suggestion was also not answered. Disappointed to say the least. First impressions are lasting and set the tone for future business. In this case, no longer interested in their business since I have to spend a ton of money to get a call back.

Date of experience: June 30, 2020
Florida
1 review
6 helpful votes
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Poor job!
November 17, 2022

I should have looked for reviews before hiring this company, I am very disappointed and I don't even have a response from them anymore.

Blind alignment...

Date of experience: November 17, 2022
Canada
1 review
4 helpful votes
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Customer service
November 19, 2020

I had Budget Blinds come in and do 6 windows in our house. Wish I was here when they where installing them but they are nice blinds the pull up and down ones. Just disappointed no call from them after they where done and got our money no follow up at all. Kinda upset about that. Customer service is not there thing I guess. Now I want windows in basement done so will have to find another local to come in. Trying to keep all business in Airdrie but apparently Buget Blinds just wants the money and your done. They don't care about there Customers

Date of experience: November 19, 2020
India
1 review
2 helpful votes
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Address 426 S. Johnson Ave., Giddings, TX *******
Country United States

Description We're dedicated to bringing Giddings and surrounding areas high quality blinds and draperies. We help you find the best window treatments and window coverings for your home and lifestyle.

Date of experience: August 5, 2019
Florida
1 review
13 helpful votes
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We ordered about $5,000 to $6,000 worth of plantation shutters for our home. We decided to add one more shutter a few days after the order was placed. We had to re-order and re-measure this shutter 4 times over the course of almost one year before they finally installed it yesterday. I asked the owner Tony for some consideration/discount due to their constant delays and taking so long to install it. I just wanted something off this one shutter ($142) but he SCREAMED at me and threatened to come over and rip it out! I have NEVER had such horrible customer service. Stay away from Budget Blinds of Naples and Marco Island, FL.

Date of experience: April 6, 2016
California
1 review
12 helpful votes
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Avoid budget Blinds at all cost. They promised a custom blind, couldn't find a manufacturer to make it and finally called me 6 weeks later to tell me that they were trying to find another manufacturer and again no communication for over a month. When I finally got tired of waiting and tried to stop order was told I would have to pay for the blinds anyway as the customer only has 72 hours after placing order to cancel despite their inability to produce product they promised in a timely reasonable time frame. Don't listen to the sales person; read the FINE PRINT. Their word means nothing.

Date of experience: May 28, 2014
New York
1 review
1 helpful vote
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Getting old is for the birds! I couldn't put drapes and curtains anymore. I called Tom Hughes at Budget Blinds. Even though this COVID mess is going on, Tom came to our home, and measured for blinds. I got black out blinds in the bedrooms and landing, and room darkening on the main floor. THEY ARE PERFECT! I wish I had gotten them sooner. Easy to move up and down, and they have kept my home cooler too. Thank you Tom and son. I love my Budget Blinds.
Christine S

Date of experience: August 3, 2020

Overview

BudgetBlinds has a rating of 2.2 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BudgetBlinds most frequently mention and customer service. BudgetBlinds ranks 11th among Blinds sites.

service
24
value
20
shipping
12
returns
8
quality
20
+10