BrighterBlooms.com

Received order in good time and condition. Planted all items within one week. Everything is alive and thriving at this time. I will shop here again.

The Willow looked great and seems to be hanging on so far. The ground is soggy and it was much needed. The other smaller plant didn't look as great. It had been ripped somehow in shipping, so some of the blooms fell off. I'm hoping it will perk back up again though. Overall given they were shipped, I thought the plants did pretty well.
Thank you!

My shipment of two rose bushes and one sage bush/plant arrived wilted and after 5 days shows no signs of blooming. After I transplanted them into my soil. Both rose bushes were transplanted into outside pots (approx 24 in. Diameter) and the rose blossoms have died along with half of the leaves.
I believe that I purchased the one-year guarentee with my $140 purchase. How do I obtain replacements for my dead plants that cost me roughly $140.00?.

It seems to be a hit and miss experience - I received two great plants, 3 acceptable and 4 with disease, chewed leaves, brown edges, etc. I did not get to photograph them before my yard guy threw them out, so I couldn't reply to the ticket with the pictures requested.
So that was the end of customer service, my ticket was closed.
I will not order again, and will be sure to tell my friends/family to avoid it, too

My yard guy threw away the plants before I could photograph them, so your customer service just closed my ticket after 2 days

Plants I received where smaller than expected for the snowball plant. Also all four plants had their dirtsdumped with roots showing. The snowball had brown crispy leaves and I haven't been able to revive it yet. Its been 3 weeks. I think next time I will just go to a local nursery because I know and can see exactly what I am getting.

I had to leave several emails and then make a call before I was promised a replacement plant for the snowball I got.

After a very delayed shipping time, I received my dwarf meyer lemon and key lime bushes in perfect condition. Questions to BrighterBlooms were answered very quickly. They're very healthy looking plants and are doing well.

Quick response to my question was emailed to me - thank you.

Great customer service and online experience. But would never purchase shrubs or any type of bushes online again. It was not what I expected.

A bush arrived damaged. Representative advised to take a picture to view damage. She sent a new shrub our. It is on the way.

Arrived in late April. Buds present and new buds appeared within 1st week of planting. Then they all "died out" within 2 weeks. Figured it was replant stress. It's now early July and only 3 buds have appeared since and all have "died out". Watering, root inhibitor, and fertilizer was used with watering and fertilizer on a schedule. Tree was planted in a sunny, well drained area. Will be asking for a refund.

These trees looked terrible when they arrived. Any packing around the roots had completely fallen away. Leaves looked dry and withered. I will consider myself fortunate if they survive. I would never order anything from Brighter Blooms again.

Bought a a very expensive 200$ fruit cocktail tree that is dying in lees than 3 weeks. The apple tree I bought from Lowe's for only 30 is full of leaves and healthy they were put in a day apart and Lowe's and Homedepot allows you to bring trees back within a year unlike brighter bloom who give no warranty on trees they are shipping terrible

Plant arrived at wrong house. Not brighter bloom's fault. Well packaged for shipping but arrived with rust fungus!

4 of the leaves were damaged and I had to cut them off I hope they grow ok

Five of the 6 trees arrived nicely wrapped and in healthy condition. One was damaged and they promptly replaced it, no questions asked. Great product and costumer service.

Great customer service

I ordered an olive tree for my new landscaping project. When I planted the tree, all the leaves started falling off. Brighter Blooms assured me that this was a normal part of the trees stress and everything would be OK. They extended the protection period from 30 days until May to make sure the tress indeed survived and made OK through the start of the growing season. The were very helpful in explaining what was happening and gave me the help quickly to make sure I was happy. A++ customer service.

I ordered an olive tree for my new landscaping project. When I planted the tree, all the leaves started falling off. Brighter Blooms assured me that this was a normal part of the trees stress and everything would be OK. They extended the protection period from 30 days until May to make sure the tress indeed survived and made OK through the start of the growing season. The were very helpful in explaining what was happening and gave me the help quickly to make sure I was happy. A++ customer service.

Tree received of good size, appears very healthy and thus far doing well. Quick shipping and arrived undamaged

Tree arrived in July, yes hottest time of year, had straight trunk, semi healthy leaves a little on the light green side, Planted outside, soon most leaves dried out, but tip bud is trying to leaf out. Pot smaller than l was led to believe, but tree was well rooted. It was a 1/4 size pot. L hope it produces enough grow before winter to survive the cold. L keep it well watered to help it get set. L remember this tree all over TN when l lived there, so we'll see how it does here in CO.

Yes , rep told me it was ok to place out in direct sun ,and wind . But later it did take a beating from the elements , but bud at top leafing out so we will see. Hopeful .

I am very pleased with my purchase of hibiscus tree, vanilla strawberry hydrangeas. Very beautiful! I did have a vanilla strawberry hydrangea at previous home and it produced the most beautiful flowers that I had to get another for my new house. Hibiscus tree had several blooms already!

I ordered flowers for my mom the day before Mother's day. As it was last minute, I had few options but found a local company and ordered a gorgeous bouquet. She got a call to make sure she'd be home and the delivery of exquisite flowers. Very happy with the purchase despite my ordering the last minute from another country.

Part of my order was not received. I contacted customer service & they immediately shipped what was missing.

My previous post spoke to the excellent customer service. They were also great about answering questions from a photo.

I received my dragon fruit with no issues, it qas healthy and transferred well. It is now growing more shoots

My red dogwood tree arrived as expected about three weeks ago. It had been pruned prior to shipping. I let it sit in the shade for a few days before planting and kept it watered. After planting the tree isn't doing great. There aren't many leaves and they as starting to look moldy. I emailed Brighterblooms.com and my email bounced back.

My email bounced back as undeliverable

I attempted to get ahold of brighter bonds with concerns about the tree as soon as it arrived. My email was rejected as going to an unmentioned email account. They offer no way to reach them other than a phone number. I called when I could - I work 2 jobs and prefer email or chat - but it phone line said I was next in queue, and I waited 35 minutes before I had to go back to work. I paid for the warranty, but clearly there isn't any way to reach them so that's just a joke. All but 1 limb was off the tree but in the box when it arrived. Buyer beware I guess.

No one answered the phone. The email bounced back. There is no chat option. I had NO WAY to reach brighter blooms customer service.

Received tree but there are no leaves on it. We planted it and will hope for the best.