BrighterBlooms.com has a rating of 4.0 stars from 4,083 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition, and new growth. BrighterBlooms.com ranks 2nd among Plants sites.
Alicia assisted me with my problem and went way beyond to make me happy! Forever committed to this company because they truly CARE about making customers happy. I don't see that very often anymore!
I was sure that paying $100 for a gardenia plant it would be similar to the gardenia tree that would have buds on it or close to budding. I've had two or three gardenia trees which are out of stock on and they never live. So I thought I would try the Gardenia bush. It'll take all summer for it blooms. So that's why I'm unhappy and not satisfactory to me. I am very disappointed.
Trees arrived on schedule. Granny was wilty and hasn't recovered, all the leaves have now turned brown, but I'm hoping it's only transplant shock. Gala was perky and, except for a bit of frost damage, is still doing well.
I have an avocado tree that I had purchased previously that has been doing well.
I wanted more trees
After a very delayed shipping time, I received my dwarf meyer lemon and key lime bushes in perfect condition. Questions to BrighterBlooms were answered very quickly. They're very healthy looking plants and are doing well.
Quick response to my question was emailed to me - thank you.
BrighterBlooms was one of the only shippers to FL that had the dwarf varieties available.
I need dwarf because of the small size of my yard.
Five of the 6 trees arrived nicely wrapped and in healthy condition. One was damaged and they promptly replaced it, no questions asked. Great product and costumer service.
Great customer service
I ordered a grafted weeping cherry tree (7 foot) that was delivered with a number of broken branches. I received a very timely response from Brighter Blooms customer service, and we're watching the tree to see if it recovers.
So far, very happy - we'll see how it goes if my tree dies and I need a replacement.
Only online vendor who was offering a weeping cherry tree.
Weeping Cherry trees are beautiful.
I am very pleased with my purchase of hibiscus tree, vanilla strawberry hydrangeas. Very beautiful! I did have a vanilla strawberry hydrangea at previous home and it produced the most beautiful flowers that I had to get another for my new house. Hibiscus tree had several blooms already!
I had purchased azalea bushes in past years and was very pleased with plants. Very well packaged.
I ordered flowers for my mom the day before Mother's day. As it was last minute, I had few options but found a local company and ordered a gorgeous bouquet. She got a call to make sure she'd be home and the delivery of exquisite flowers. Very happy with the purchase despite my ordering the last minute from another country.
I received my dragon fruit with no issues, it qas healthy and transferred well. It is now growing more shoots
I heard of the good review's
I wanted to grow dragon fruit
Ordered my mom a lemon and lime tree over two months ago. The lime tree was delivered so late and wasn't the size I ordered. The lemon tree is STILL missing in action. Hasn't shipped? No updates what so ever. Next to impossible to get an actual customer service person on the phone. My mom has cancer and lemons are the only thing that makes her food taste good. No sister and I wanted her to have her own lemons and limes to look forward to. Because she is confined to her home, alone. We can't see her... because her immune system is compromised - never mind in a pandemic. You sent the Card with only half the order — which explained why she was getting a lime AND A LEMON tree — except only one showed up. This was supposed to be a special gift - and she read the card so excited. Only to be just as confused as I am about this company. Awful. So wildly upset with this entire experience. This company is not what it seems. Do not do business with them. I never will, ever again.
Order # *******
Tip for consumers:
Don’t use this site.
Don't use fedex. Package was damaged. Delivery was late. Hoping the plants will survive the stress of late delivery and being delivered upside down without any dirt in them. Would like to order again but not sure about fedex
Friend recommended.
Pretty, different from typical plants in my area
Plants looked healthy enough, but just my luck - one said 3-4 feet tall. Mine barely measured 3 feet-The other claimed 4-5 ft tall- mine almost reached 4 foot. Is it just my luck or is there some reason I literally got the short end of the stick on both trees I ordered? The Bloodggod looks really good still- still holding out judgement on the other Coral Bark. Leaves turned within 3 days- not sure if its dying or if its fall.
Great customer service. The tree was quite scrawny and delicate with most of the leaves fallen off in the box when I received it... it seems healthy enough, so I guess that's what matters most.
You guys expedited the shipping a bit. Very helpful.
My wife has a soft spot for Dogwoods, so for Mother's Day the kids and I picked out four different ones from your selection. They arrived in great shape. We chose the 4'-5' height selection. They were planted the next day and they are doing great. My wife was very pleased to receive them for her special day.
Web site friendly and informative.
We love the style and look of the tree.
Very happy!
I had ordered a rose of Sharon over a year ago and bought the insurance. The rose of Sharon never blossomed this summer and brighter blooms honored the warranty even though I went past the one year. I have ordered a different shrub in hopes it will be more hearty. Thanks brighter blooms for working with me!
I loved the fact that brighter blooms always picked up the phone quickly So I could discuss the issues I was having with a rose of Sharon that I purchased. They encouraged me to hang in there and in the end when the shrub did not survive they honor the warranty and helped me through the process of giving me a credit so I could order something different.
We ordered a live plant and got it why sooner than I thought we would. It was packed carefully and I received texts frequently on the progress of shipment. Great details on how to replant.
We are very happy with all 4 of the plants we purchased. All were packaged well, arrived safely, and are full and green now with new growth showing. I will definitely order from Brighter Blooms again. Great experience!
I researched the company online and was pleased with the plant choices and reviews.
They all suited my family's needs.
My order ( a fig tree) came on time, very well packed and in an excellent condition. I replanted it right away and now, it's thriving!
I planted immediately due to was very surprised how they were packaged. Crammed in small box and pretty much dead looking. Now have to dig them up because they are almost all the way dead.
We are so sorry to hear how your plants arrived! We have reached out privately to help make this right!
This is the first time I ordered a tree by mail. It arrived in time, looked very healthy and would order from Brighter Blooms again!
I couldn't locate what I wanted locally.
Recieved in timely manner. Packaged perfectly but Crushed in shipping and new FedEx delivery young man had spit chew in one box and threw other at my dog and said he dont like dogs. No fault of provider tho. Broken branches and now leaves are falling off.
I heard they had beautiful trees
I have perfect soil as well as space for these.
I purchased an avocado tree. The tree came looking under the weather. We planted and did as instructions said, then it died anyhow. I called the number in package. They told me to send an email with pictures. I did. Then I received an email that told me they had a problem opening the pictures. I replied with new pictures. Then I received another message that they couldn't open them. I have been trying to get this taken care of and get a healthy plant for my garden. I just want to have my tree, healthy!
We're very sorry for the issues you experienced getting photos to come through to us! It looks like we've been able to help and have a replacement on the way!
I've wanted to order a citrus cocktail tree ever since I knew they existed. I've finally purchased one and I've only had it for a couple of weeks and it is thriving. I've got leaves and flowers already. I'll have to update you when I get my 1st fruit. Received it in great condition and within 2-3 days.
The company emailed me that a product I wanted was back in stock.
I’d been on a waitlist for this product to return.
The company emailed me that a product I wanted was back in stock.
I’d been on a waitlist for this product to return.
I was a little worried because the shipping took longer than I expected, (for a plant, but quick in general) but the Pink Variegated Lemon Tree I received is beautiful and so healthy. Very happy with my purchase!
Upon receiving my tree, the leaves were crispy and now all of them have fallen off. I'm hoping this little tree survives after the transplant shock it's going thru, because in a couple years it should be a beautiful tree.
I wanted a tree with color.
I ordered 8 trees, a combination of 3 different types. 5 out of the 8 arrived looking healthy. The dogwood trees I ordered looked wilted and distressed. I planted them all the day after they arrived and all are thriving now. About half of the leaves on the dogwood trees ended up dying and falling off, but it's been about 3 weeks since I planted them and they look healthy now.
My dad ordered from this company before and liked it.
I just cleared some land to build a house and I wanted to start a privacy border between myself and the neighbors.
We are so so so very sorry to hear this and are reaching out privately to assist you further.