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BrighterBlooms.com

Overview

BrighterBlooms.com has a rating of 4.4 stars from 4,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.

service
848
value
36
shipping
35
returns
9
quality
3,593
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21,935 reviews
How would you rate BrighterBlooms.com?
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Washington
1 review
0 helpful votes
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NICE PLACE
June 28, 2021

Good experience overall. LOVE my Tree! I am going to order more in the future.

Date of experience: June 28, 2021
Pennsylvania
1 review
0 helpful votes
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Beautiful Trees in the Mail
May 31, 2022

The trees are doing great and were in better condition than I anticipated.

Date of experience: May 31, 2022
Wyoming
1 review
0 helpful votes
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Good ordering and delivery experience. Arrived as suggested.

Date of experience: June 20, 2021
Illinois
1 review
0 helpful votes
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Jap Maple
May 30, 2022

Website easy to use and find exactly what we wanted

Date of experience: May 30, 2022
Illinois
1 review
0 helpful votes
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Wisteria
June 21, 2021

Arrived on schedule, was moist and exactly as described. Well done BrighterBlooms.

Date of experience: June 21, 2021
Canada
1 review
0 helpful votes
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As described. Fast delivery
June 19, 2021

As described. Fast delivery and the flowers were packaged very well.

Date of experience: June 19, 2021
Maine
1 review
0 helpful votes
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Early delivery
January 5, 2021

Worried about tree survival, as we ordered them for April 10 delivery.
No safe place to store.

Date of experience: January 5, 2021
New York
2 reviews
0 helpful votes
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Very satisfied
May 30, 2022

The plants came neatly packed and healthy. Very happy with this company.

Date of experience: May 30, 2022
Wyoming
1 review
0 helpful votes
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Packaging
May 31, 2022

The packaging was good but 1 bush arrived broken off.

Date of experience: May 31, 2022
Georgia
1 review
0 helpful votes
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Good service
October 1, 2021

Yay very good products. They arrive in great condition

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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First time purchase
May 29, 2022

6-7 foot tree arrived on time. Now watching it and looking for life & growth to prevail

Date of experience: May 29, 2022
Michigan
1 review
0 helpful votes
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Pleased with service and products
July 3, 2022

It was a successful experience. Service and products great

Date of experience: July 3, 2022
Utah
2 reviews
0 helpful votes
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Very slow shipping
January 21, 2022

Slow shipping, poor tracking, We'll wait and see if the trees survive.

Date of experience: January 20, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We are so sorry to hear how long your plants took to arrive! We have reached out privately to help with this!

Tennessee
1 review
0 helpful votes
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Azaleas
October 1, 2021

Both deliveries of 3 gal Autumn Fire azaleas arrived as scheduled and in excellent condition,

Date of experience: October 1, 2021
Kentucky
1 review
0 helpful votes
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My review
May 29, 2022

All the plants arrived beautifully. They were healthy, and strong!

Date of experience: May 29, 2022
Georgia
2 reviews
0 helpful votes
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Trees I love.
July 4, 2022
Updated review

I enjoyed the experience. They arrived alive. In great condition.

Date of experience: July 4, 2022

Exciting, fun, your understanding of plants made me...
July 4, 2022
Previous review

Exciting, fun, your understanding of plants made me feel better and welcome.

Date of experience: July 4, 2022
Oregon
2 reviews
0 helpful votes
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No response from Customer support
June 18, 2021
Updated review

Needed advice. Didn't get it. Sent pics got no response.

Date of experience: June 18, 2021

Process too confusing
May 24, 2021
Previous review

Process too confusing.

Date of experience: May 24, 2021
Pennsylvania
1 review
0 helpful votes
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Great service
August 4, 2021
Updated review

Garner was extremely helpful and professional. Very pleasant experience

Date of experience: August 4, 2021

Garner was extremely helpful and professional
July 14, 2021
Previous review

Garner was extremely helpful and professional. Very pleasant experience

Date of experience: July 14, 2021
Texas
1 review
0 helpful votes
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Jeff Woodson
June 21, 2021

Dog wood is not doing well.
Lots of dried up leaves.
I'm watering every day.

Date of experience: June 18, 2021
Racheal S. — BrighterBlooms.com Rep
over a year old

We're sorry to hear that your tree isn't doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Nevada
1 review
0 helpful votes
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Gift
October 3, 2022

Family were happy to receive Jane Magnolia in our of the beloved mother.

Date of experience: October 3, 2022