The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I was at Branson last year and had lots of fun! I went Ziplining and did 2 Mountain Coasters. Also, I went to the Auto & Farm Museum and then I went to the Rick Thomas Illusionist Show and it was Fantastic!
So much fun, I just needed more time to see everything!
So far so good received all confirmations in a timely manner and appreciate it
Very user friendly and pickup location was great! Gave lots of reference for places to go and some coupons.
Easy and fairly quick. No time spent on held with a telephone call
I think your processing fee is a bit to much. I booked 9 shows and you charged me 199.21 in processing fees
Would like to know where my seats are located or can I change.
Would like to know where my seats are located.
Easy and well organized. Price is right for what they offer. Beautiful city to visit.
Easy to book and we have taken this tour before and it is hilarious
Okay so far no probs. We are looking forward to coming to Branson.
Easiest planning of a trip I've ever had. I'm excited to see the David show and think more like this should be shown.
Would like a first floor room or at least an elevator.
Looking forward to seeing DAVID at the Sight and Sound Theatre
Would like a first floor room or at least an elevator
It's so easy. I've used this now for five years and it's always really easy and the shows are so great.
It's so easy I love going to Branson and the shows are great. I can't wait to go.
This is a great site for seeing everything available on a particular day.
You made organizing our trip online so easy! Thanks for that!
Seems after I select a show and go back for another choice, I had to go up to the top and reset the date we would be arriving. Minor detail but a bit annoying when selecting several shows.
The site I ordered tickets from I will watch and not do again. I do not like being coerced to buy into vacation timeshares.
Ordering online was easy. I'm hoping getting my tickets will be just as easy
Fairly good until one of our shows got canceled by them not us. Trying to rebook a different show was a nightmare. They wanted to charge us about $22 additional in booking fees, but finally gave in and didn't charge us.
Fairly good until one of our shows got canceled by them bot us. Trying to rebook a different show was a nightmare. They wanted to charge us about $22 additional in booking fees, but finally gave in and didn't charge us.
I would like to see the breakdown of pricing. A side by side comparison of options would be nice.