The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
My husband was a veteran but I'm not sure that would count for the discounts.
Thank you for your service. It was quick and easy.
We were able to order tickets. The ordering went well.
Easy access. Everything is good. Was easy to get what I needed
The website is easy to maneuver and it was very easy to select The shows we wanted able to check on the times available and schedule our favorites.
So far so good. Why no senior, military or aarp discounts?
My Family just attended the show my daughter and I loved it. Food was delicious and service was good!
Easy to reserve tickets. Great experience. Can't wait to come back a second time and experience the rest of this amazing place
Easy breezy! So excited. The process was straightforward, easy to book. Top notch experience.
I was able to plan my Branson trip in a matter of minutes. From hotel to shows. I didn't even have to pay attention to the times of each show. They actually booked the shows corresponding with each other. No overlapping of times. I loved the ease of this site and will use it again in the future.
Great love how fast and easy it was, and the people were fast and supper nice
Website is confusing and should show prices up front. I also thought the tickets would be emailed to me and that I would not have to drive the extra mileage and be in Branson early since I am not staying there. It's inconvenient and now I am losing time with the family by having to come early to pick up the tickets in person.
Website is confusing and should show prices up front.
Like the discount
But I hoped for a twilight cruise this week, none available
We don't know where we are sitting. Your reservation software does not tell us whether the seating is first come first serve or assigned.
So far so good, I needed to change my original date and they were very helpful. Thank you so much.
Don't know what seats I just bought
Experience was easy except for that
I still don't know what seats I purchased.
Super easy! Picked a show, picked a date convenient to my schedule. Booked it! Convenient check out, great follow up communication. Directions included…. Boom-Done