Branding AgencyincReviews 13

Horrible customer service, horrible business practices/ethics, no California business license, inept workers. Nothing but a scam, watch your wallet.

Scam artists. Paid them $600 to build a website. Then months later they asked for another $800 for other plugins and features they said they couldn't do for the initial amount even though I specifically asked them about it before.
Their tactic is to gauge how much you are willing to pay, because scamming you for something is better than nothing. Then they present you with something, probably using some website template and do some superficial changes to it to create the illusion of work so they can stall indefinitely while trying to get you to pay for more feature as well as try to upsell you to other services.
They tried to upsell me to having them build me an app. They inconsistently threw numbers out between $4000-$*******. Presented me with a "scope doc" which had terrible english and terrible use of tech terminology and hardly any features. They said if they typed everything out the document would be "too long".
With the website development they would come back every week or two saying "everything is done" and nothing was done. I basically had to have my sister correct the design and tell them what to do. There was never even beginning of development of the back end and they could not even understand how my product is distributed to be able to create one. I spent days quality assuring the UI, sending them the same lists of defects and making videos in LOOM, as per their request, to show them the defects and UI functionality I need them to change. They would just come back with the same "everything is done". They try to sell you on how all the work is backed by a money back guarantee. When I started asking for a refund they stopped responding.
I doubt they are even based in the US. I've seen many reviews on Trustpilot, BBB, Yelp, and other review website where others have described the exact same experiences.

When we began our association with this company it was with a firm called Zesty Branding. Jayden built us a very nice website and was attentive top our needs and desires. Our real troubles began when one of our board members tried to make a donation to our organization through our page and discovered that this wasn't possible because was in "test mode" and never fully activated. I contacted Jayden only to discover that he had left the company. Steve Phoenix was the person who answered the phone and informed me that in order to make the donation page active we would need to pay an additional $1500— which we did. It was at that point the I was informed that our website wasn't ADA compliant, and to make it so they would charge us an additional $2500. I told him that I would need to discuss this with the board of the organization as I was not at liberty to do so without their approval. The next day I learned at our website had been disabled and redirected to a page that read " Website suspended. Due to non compliance. Please contact your developer."

Branding Agency Inc. (the new name of the company) took our website hostage to try and force us to pay for their ADA compliance package. We were able to get into the website and take down their wall. Our website in now operational but if one searches for us on Google their noncompliance message appears at the bottom of the search.

Initially the agency delivered a nice product but the despicable, manipulative, and mean-spirited business practices make me sorry that we ever did business with this company. They are certainly a firm to be avoided.

I chose their Web Exclusive Package and I found it more reasonable than the other web agencies in the US. I was looking for a custom design for my new website and their designer and web developers did a commendable job.

If I could give 0 stars I would. I spoke with Jason in April of 2021 in regards of having our marketing materials developed by this company. Jason was a high pressure salesman of the bat. He contacted me almost everyday until we finally sent them $2450. 00 for our marketing materials. He then had Maria contact us from "The Design Team". Red flags went up immediately because her English was horrible. The emails were as though a child were writing them. She was "off sick" several times during this relationship and when she sent me any proofs they were incorrect English %99 of the time. I told Jason we needed all of the products by October 4th and he assured me we would have them. Fast forward almost 6 months later and all we received was 800 labels. No one will contact us back or respond to our emails. This relationship was started with the lie that they were based out of California when in fact they are based out of India. This company cost us over $30,000 in possible sales due to the fact that we have yet to receive the products we needed in October and since then we have been unable to market our product because of this company's lies, unethical practices and downright determination to steal our money provide 0 product. Their reviews are false/paid for. We are in the month of March 2022 and we literally started this process a year ago and disappointment doesn't touch how we feel. I am however filing complaints with every federal agency. Don't make the same mistake we did.

After numerous calls from Jayden, I decide to hire him a month to month due to his convincing attitude as I paid him the first mount, I instructed him to follow my direction as I am looking for a long relationship after 10 days that nothing done he sent me a questioner to fill out to build a backlinks when I submit it, he demands money for 6 month that I will not do, sent me the backlinks with the wrong information, he never provides me with passwords for those backlinks, when I ask him for user and password, I was told to pay for it as a form of blackmail
I am not recommending to anybody to use branding agency to use their services complain will be file by B. B. B as it's posted without approving it

The SEO solutions of Branding Agency Inc are bringing more customers through organic search and improving brand awareness. Because of it, the company is creating a trustworthy web experience for a key audience. We are only hoping for the future!

The spectacular design of my website services was done by Branding Agency. I am overly impressed by the hardworking individuals who build such a fantastic website for my brand. Now it's much easier for me to run my online clothing store. Thanks to the entire team, and I will surely recommend their services.

After the SEO from Branding Agency Inc, I realize there is so much we miss out on as brand operators. The page headings, image titles, alt text, page titles, meta descriptions, and search engine-friendly URL structure are just a few things in optimization allowing me to tread upwards in rankings. Branding Agency Inc helped us a lot grow on top pages of Google. 100% recommended!

The search engine optimization of my website from Branding Agency Inc gave me great results. Now, I don't have to consult paid marketing every so often in order to sell. The profits are growing tremendously. I am able to improve brand awareness. It is trackable and is done in my budget. I am able to market my brand without paying loads for a marketing initiative. Well done, guys!

The company provided me a much-needed boost to my startup with their effective CMS website. This alone has created massive impact on my brand.