• Braintree Payments

Overview

Braintree Payments has a rating of 1.6 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Braintree Payments ranks 34th among Payment Gateway sites.

  • Service
    7
  • Value
    7
  • Shipping
    2
  • Returns
    2
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have complained about his Facebook posts to their head of Risk team.
How would you rate Braintree Payments?
Top Positive Review

“Braintree is an excellent way for businesses to accept payment”

Karl L.
9/22/15

Top notch service, reasonable pricing and an easy to use web interface. Braintree is best in class for any business that takes credit cards and offers subscriptions.

Top Critical Review

“Reached out to sales 5 times, no response”

Graham G.
7/14/23

I reached out several times without any response from the vendor. Would have loved to work with them, but at this point, they're dead to me.

Reviews (16)

Rating

Timeframe

Other

Reviews that mention popular keywords

risk team (3)
Thumbnail of user karll25
25 reviews
47 helpful votes
September 22nd, 2015

Top notch service, reasonable pricing and an easy to use web interface. Braintree is best in class for any business that takes credit cards and offers subscriptions.

Service
Value
Quality
Thumbnail of user terrancew3
2 reviews
0 helpful votes
February 5th, 2015

Brain Tree is a great payment processing platform for any small or growing business. They have great tools for processing SaaS subscriptions and it's all very easy to use. Fees are reasonable and the customer service is really very good. I'd recommend them to any business owner.

Tip for consumers:
Look for deals for small business new sign ups

Service
Value
Quality

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About the business

An all-in-one solution to accept, process, and split payments in your mobile app or online -- from small business to large enterprise.

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