BracketsRus has a rating of 4.39 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracketsRus most frequently mention next day, good quality, and fast delivery. BracketsRus ranks 49th among TVs sites.
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First off the website was easy to use and has a huge selection of TV brackets at amazing low prices After ordering the wrong TV bracket I panicked but with their outstandingly good Customer service the problem was resolved and I received my bracket the next day, I also received a part refund that came through a lot faster than expected, The quality of the product was also to an amazing standard, I would definitely recommend.
I am not sure that this company exists It is not registered anywhere It does not have a customer service phone line, only a form to fill in to get back to them that they do NOT reply to. I am still awaiting hearing back and awaiting to see if I will actually receive the bracket I paid for!
First off the website was easy to use and has a huge selection of TV brackets at amazing low prices After ordering the wrong TV bracket I panicked but with their outstandingly good Customer service the problem was resolved and I received my bracket the next day, I also received a part refund that came through a lot faster than expected, The quality of the product was also to an amazing standard, I would definitely recommend.
Wonderful service in this very demanding lockdown time. Bracket was sent out so quickly, and whilst we were prepared to wait a while, it came the next day. Very good quality, solid bracket, clear instructions. Very happy!
I am not sure that this company exists
It is not registered anywhere
It does not have a customer service phone line, only a form to fill in to get back to them that they do NOT reply to.
I am still awaiting hearing back and awaiting to see if I will actually receive the bracket I paid for!
Products used:
A BRACKET NOT RECEIVED YET
Great service! Having bought a bracket from them 9 years ago, which was a good price, arrived promptly and perfect for the job, I contacted them last week about hanging a different tv on it and they could not have been more helpful. They responded immediately, advised me on everything I needed to know and generously sent me additional screws for the new tv.
Brilliant, Speedy efficient service... nothing was too much trouble to ensure satisfaction. Additional part required to complete my original order was dispatched and arrived just 24 hrs later. Well done.
W. J. D. Canterbury.
Wanted a sturdy wall bracket to support my new tkitchen tv and found the ideal one on BracketsRus.
Ordered it on a Sunday and it arrived on Tuesday morning post free.
It is a great product at a very reasonable price, and was received in record time - very well done.
If only all purchases could be this easy!
Fantastic service, even though I havent bought anything for over ten years from them they still go the extra mile. I am on my 3rd TV on the same bracket and they sent me some screws on next day delivery free of charge to help me out
Awful company to deal with- no address or phone numbers given anywhere! Need to return an item but can't as I can not contact them to find out their address m! The only way of contacting them is via their suspect ‘One for everything' online form - which is never read and I don't believe goes anywhere! Absolutely disgraceful - I'm warning people NEVER order from these people! I've reported them to Trading Standards!
I have ordered two brackets now from 'BracketsRus' & both have arrived quickly & safely. I would definitely order again if I need anymore in the future.
Found the bracket I needed quite easily on the website and it arrived within 24 hours. Second time I've bought a bracket from them and both good quality. Latest one a bit fiddly to assemble (2 hands not quite enough!) but nice & sturdy.
Order delivered in well less than 24 hours, don't know how they did it. Item exactly as described and fitted tv perfectly
Fast delivery - straight forward install. My second purchase with Bracketsrus and just as good as the first! Highly recommend!
Good sturdy product, fast delivery, easy to get hold of by phone when I had a query and quickly got back to me.
Really good on the phone; I've used them several times; They provide good brackets that arrive promptly; twice I had to change a bracket due to my fault (I measured it wrong and the other was because I dropped the TV) and they changed the first and refunded the second promptly with no issues; Excellent service. Very happy with them
Our first time ordering, super fast delivery and easily installed, I would highly recommend you guys, and the customer service team were extremely helpful too.
TV Bracket arrived in good time packaging was seriously damaged but all parts were intact.
Now installed and looks good, would use BraketsRus again
Thank you.
Great customer service on correct product selection for ordering and competitive price.
Set my mind at rest that I was ordering the right thing.
I thankfully received the bracket a few days later than expected. Was worried at first. But glad it arrived. All parts are there as per the instructions. Putting it up now.
Tip for consumers:
Delivery time may take a few additional days
Products used:
A TV wall bracket
My TV wall bracket was delivered promptly and was easy to assemble in about 30 minutes, would use them again.
I have fitted the bracket on the wall of a new extension which has thermalite block walls. This is not a complaint but these blocks are not suitable for the fittings supplied. I used threaded studs which I set into the walls and have made a very secure fix for the 55 tv. The bracket is superb and although quite pricey I think it is well worth it
A really informative, comprehensive and helpful website, making ti wasy to choose the right bracket for your job.
AND
The keenest prices and best quality products and service around.
I cannot fault them.
Thank You BbracketsRus.
No problems at all, came as promised, does the job and is what it said it was. Will happily look on the website next time i need to order a similar product
Very professional company, despatch time was second to none, got brackets delivered to my home address, within 24 hours, and as I live in Scottish Lowlands that was pretty good, better than Amazon these days.
Bracket was of good quality, no complaints there.
I would recommend this company to anyone.
Ordered a bracket on Thursday with an emboldened promise on their website of "Free next day delivery". Four days later and nothing. Won't answer phone and direct to email query instead. Nothing back. I'd avoid.
Tip for consumers:
Do not buy from this company. Disappointment awaits.
Products used:
TV Brackets
Having dealing with BracketsRus I got to speak to Sarah every day and got to form a great friendship, we've been friends now for 3 weeks, thanks Sarah you are a credit to the company x
FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.