• Bowler's Paradise

Bowler's Paradise

Overview

Bowler's Paradise has a rating of 4.8 stars from 66,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bowler's Paradise most frequently mention bowling ball, free shipping, and customer service. Bowler's Paradise ranks 4th among Sporting Goods sites.

Positive reviews (last 12 months): 94.1%
Positive
64
Neutral
2
Negative
2
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What reviewers want you to know

Positive highlights

  • I Have Always being Satisfied with Merchandise and Delivery from Bowlers Paradise.
  • Would have like to see a larger variety of men's bowling shoes.

Critical highlights

No critical highlights yet

How would you rate Bowler's Paradise?
Top Positive Review

“Dexter SST-6 Shoes”

Steve S.
12/4/23

This was my first purchase with Bowlers Paradise, the site was easy to use, my item came on time and their customer service was spot on (shout out to Justin McNally). I had a question regarding my shipping status, I sent an email around 6:30pm (CST) and within 2 hours I got a response. I definitely wasn't expecting a response so quickly. I'll definitely be ordering more items from Bowlers Paradise in the future!

Top Critical Review

“Shipping gone bad”

Dave M.
9/9/23

Very disappointed in the shipping but I guess that doesn't fall upon you. It was FedEx who did not seem to follow up until seven days later.

Reviews (66,639)

Rating

Timeframe

Other

Reviews that mention popular keywords

bowlers paradise (106) bowling shoes (49) bowling ball (61) customer service (37)
Thumbnail of user jeanenee3
1 review
0 helpful votes
March 13th, 2024
Verified purchase

Prompt service, but need to return the bowling shoes.

Thumbnail of user donnah2698
1 review
0 helpful votes
September 5th, 2023
Verified purchase

Paid for fast delivery. However it took 7 days and I feel it was a waste of the extra money.

Thumbnail of user judyh1633
1 review
0 helpful votes
May 12th, 2023
Verified purchase

I received my merchandise as ordered. The shoes did not fit and I requested authorization for return. I have yet to hear from Bowler's Paradise.

Thumbnail of user calr10
Cal R.
1 review
0 helpful votes
December 30th, 2019
Verified purchase

Shipping OK , I wish that prices were a bit lower as pother sites can beat some item prices. You need more sales

Thumbnail of user mikeh563
Mike H.
1 review
0 helpful votes
February 2nd, 2018
Verified purchase

the birdie bucks number kept changing and not staying the same and your checkout does not show that the credit was used needs to show that I am only paying four dollars!!

Thumbnail of user deborahm205
Deborah M.
5 reviews
0 helpful votes
October 18th, 2017
Verified purchase

i signed up for the $5 off email - but have YET to get that coupon. I was just going to use it to buy the towel - no coupon, no towel. Thank you!

Thumbnail of user anonymousd253
anonymous D.
2 reviews
0 helpful votes
December 16th, 2018
Verified purchase

it would not take my email address when I tried to place order on my phone so i had to do it all over again on computer

Thumbnail of user pattic55
Patti C.
1 review
0 helpful votes
December 4th, 2018
Verified purchase

I was happy to have free shipping but then you added a "package fee". I have NEVER had to pay a packaging fee. This is just to recover shipping fee. So much for getting a good deal.

Thumbnail of user virginiaw49
virginia w.
1 review
0 helpful votes
March 8th, 2018
Verified purchase

I got my order and the bowling bag I ordered had a hole I called customer service and they helped with the whole exchange experience and they will send a replacement with in a day or two, thanks a bunch

Thumbnail of user anonymoush214
anonymous H.
1 review
0 helpful votes
November 26th, 2018
Verified purchase

I have a MAJOR problem with a packaging fee. Will use alternate vendors in future, unless I have coupon to waive packaging and shipping fee.

Thumbnail of user anthonyt347
Anthony T.
1 review
0 helpful votes
February 27th, 2020
Verified purchase

Had to go back and forth trying to get my order right, only way to correct my order had reorder and cancel the first one. Hope they got my message no thumb holes drilled in both he balls order.

Thumbnail of user tedj37
Ted J.
1 review
0 helpful votes
January 20th, 2018
Verified purchase

The slide shoe doesn't slide! It is like sticky glue on the approach. I like the shoes, but sadly haven't been able to use them.

Thumbnail of user wendyu2
Wendy U.
5 reviews
1 helpful vote
July 17th, 2018
Verified purchase

Like products but returning is too difficult have to pay for everything, for as much as you pay returns should be free.

Thumbnail of user vincents118
Vincent S.
1 review
0 helpful votes
August 29th, 2018
Verified purchase

your computer needs adjusting ,,too long to find things in fact I need to go to a different web to find a bowling ball

Thumbnail of user jeremyl94
Jeremy L.
1 review
0 helpful votes
October 28th, 2017
Verified purchase

Their website is hard to sort by bags or balls or shoes I have to scroll and scroll and scroll kind of a pain

Thumbnail of user raelener
Raelene R.
1 review
0 helpful votes
June 14th, 2019
Verified purchase

My USPS tracking says estimated delivery is Monday June 10th. It's already Thursday June 13th. No update.

Thumbnail of user franf19
fran F.
1 review
0 helpful votes
November 26th, 2018
Verified purchase

comments included with order. regarding so called "free shipping" which is not really free as you add a packaging fee!

Thumbnail of user joed304
Joe D.
2 reviews
0 helpful votes
February 27th, 2019
Verified purchase

everything was quick and easy except non of the coupon codes good til april 2019 would work. And I had one for 30% of from retail me not. So disappointed in that.

Thumbnail of user richardl924
Richard L.
1 review
0 helpful votes
April 16th, 2020
Verified purchase

The product seems over-priced like price gauging during this pandemic. The shipping costs also seem extreme.

Thumbnail of user samuelr51
Samuel R.
5 reviews
1 helpful vote
March 5th, 2018
Verified purchase

The two times I ordered the orders where incomplete. I had to contact bowler paradise and have them ship the rest of my orders. Which they did. The shipping slip said the orders where complete at the time but they weren't. But now they are. Thank you.

Thumbnail of user charlesn236
Charles N.
1 review
0 helpful votes
May 27th, 2020
Verified purchase

I guess you could say you're security is good but I went through a lot to sign up just to check out and you didn't recognize my email, had an old phone number to verify with. Too confusing. It might have been nice to get free shipping on a $90 order but for 2 items $7.95 shipping isn't too bad.

Thumbnail of user fitzgeraldb3
Fitzgerald B.
1 review
0 helpful votes
June 20th, 2020
Verified purchase

Even though I didn't get the exact color I want - it's Ok I guess - haven't used the product yet because of the COVID conditions - so couldn't say much about it

Thumbnail of user carlj136
Carl J.
2 reviews
0 helpful votes
June 24th, 2020
Verified purchase

Good deal for both polishes. The product was packaged very efficiently and really snug. I have no issue with ordering or delivery time.

Thumbnail of user joelh206
Joel H.
1 review
0 helpful votes
August 28th, 2020
Verified purchase

I didnt have receive a confirmation email for my order oR an estimate of delivery. Sooo I had to just WAIT and HOPE... Sooo I Called Bowlers Paradise several times a week and Never got an answer AND I left 2 messages on voice and NEVER got a callback. Needless to say I was Relieved when my delivery showed up.

Thumbnail of user johnh2800
John H.
1 review
1 helpful vote
November 27th, 2019
Verified purchase

Your standard shipping rates are outrageous. I paid $9.95 on a $19.99 order of bowling ball polish. I needed it soon, so I bought it. I will be sure to look elsewhere next time. I would only shop here again if they reduce the shipping rates.

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