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    Borderfree.ca

Borderfree.ca

Borderfree.ca

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1 review
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Overview

Borderfree.ca has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Borderfree.ca are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
Positive reviews (last 12 months): 0%
Positive
0
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Negative
1
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How would you rate Borderfree.ca?
Top Critical Review

“I'd give 0 if that were an option”

Becky A.
6/19/20

I ordered items through from the Container Store... I've never received ANY response from Customer Service to my many inquiries, it took over 6 weeks to get my order shipped, and now it seems there is no chance to return the merchandise that arrived because nobody returns phone calls or emails. A shocking display of bad business.

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Reviews (1)

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beckya78
Becky A.
1 review
0 helpful votes
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“I'd give 0 if that were an option”
June 19th, 2020
I ordered items through from the Container Store... I've never received ANY response from Customer Service to my many inquiries, it took over 6 weeks to get my order shipped, and now it seems there is no chance to return the merchandise that arrived because nobody returns phone calls or emails. A shocking display of bad business.

Tip for consumers: Don’t use them - I know that we can’t get certain items in Canada but the shipping service is expensive and low value and there really is no customer service that I’ve seen.

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Questions? Get answers from the Borderfree.ca staff and other customers.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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