We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation
  • Bookmark

    Borderfree.ca

Corporate Values

Overview

Borderfree.ca has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Borderfree.ca are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Borderfree.ca?
Top Critical Review

“I'd give 0 if that were an option”

Becky A.
6/19/20

I ordered items through from the Container Store... I've never received ANY response from Customer Service to my many inquiries, it took over 6 weeks to get my order shipped, and now it seems there is no chance to return the merchandise that arrived because nobody returns phone calls or emails. A shocking display of bad business.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

beckya78
1 review
0 helpful votes
June 19th, 2020
I ordered items through from the Container Store... I've never received ANY response from Customer Service to my many inquiries, it took over 6 weeks to get my order shipped, and now it seems there is no chance to return the merchandise that arrived because nobody returns phone calls or emails. A shocking display of bad business.

Tip for consumers: Don’t use them - I know that we can’t get certain items in Canada but the shipping service is expensive and low value and there really is no customer service that I’ve seen.

Q&A (0)

Questions? Get answers from the Borderfree.ca staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Borderfree.ca?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Borderfree.ca?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business