BookYogaRetreats has a rating of 3.0 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BookYogaRetreats most frequently mention customer service, and third party problems. BookYogaRetreats ranks 11th among Yoga sites.
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Bookyogaretreats.com is a great platform to find yoga retreats. The filters allow you to search by location, budget, style of retreat, and much more. I have always had positive experiences with them and would highly recommend it to others.
Terrible experience I had terrible experience with BookYogaRetreats. Think twice about planning of your trip on this platform. I booked the yoga retreat and noticed straight away that I picked wrong dates. I payed deposit. I contacted tripplanner(BookYogaRetreat) about this straight away and also the hotel that i booked. The hotel was very helpful and we agreed that there wasn't possible to change the date and they said that they will cancel the booking on their side. They wrote me that tripplanner (BookYogaRetreat) have the deposit and that i will have a chance to use it for different booking. Tripplanner (BookYogaRetreat) was very slow and unhelpful in the email answers. They claimed that hotel didn't agree to cancel the booking and that they are holding deposit. They were answering very slow and it was clear that there is a mess on their side. Finally when the date of my trip came they didn't answer and i lost the chance of having the successful trip due to lack of communication with them. I got an email few days after the trip that they are not taking the responsibility and that the hotel didn't cancel the booking and that return or reschedule of my deposit is not possible. It was super uncomfortable and stressful experience and I am extremely sad about handling of the matter on Tripplanner (BookYogaRetreat) side. I extremely advise to be careful planning trip with them.
I booked at 5 day Ayurvedic cooking / yoga retreat with Renuatum Spa in Puerto Rico. Many things that were promised were not provided. There were no cooking classes,
There were only two meals per day as opposed to three advertised, and the accommodations that were described as "luxury" were not.
After returning from the retreat, I wrote a review giving zero stars and I know at least 3 other retreaters wrote reviews describing their experience as being poor. Unfortunately, I know two out of three did not book through bookyogaretreats so their reviews were not published. In spite of my zero star review, info of bad experiences with two other people and a phone call with another retreater, BYR still gives Renuatam Spa an excellent rating. They only have 9 ratings so mine should have had some sort of impact but it didn't.
I don't think I'll book through BYR ever again since I cannot trust their ratings. I will always look to TripAdvisor or other sites for reviews of any retreat that I consider in the future.
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