BooksRun has a rating of 4.5 stars from 2,111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner, and customer service. BooksRun ranks 1st among Textbook Rentals sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
I appreciate your love and caring for books, it shows. I have made BooksRun one of my favorite Biblio.com sellers. Thank you very much!
I tried to sell various books to this company. They owe me $93.22 and apparently a check has been issued. However, I was supposed to receive payment no later than Feb. 20th and it is now March 6th. I contacted customer service 8 days ago and still have not received a response. I am now crossing my fingers and toes. I wish I had worked with a different company. Apparently you cannot call them. I tried.
I appreciate your love and caring for books, it shows. I have made BooksRun one of my favorite Biblio.com sellers. Thank you very much!
Products used:
book: THE GAME hardbound
BooksRun's prices are always competitive, so I always compare them to my college bookstore first, whenever possible, for each required title. This experience, I paid for expedited shipping, and my BooksRun textbook was delivered ahead of schedule. I appreciated that a lot, because I was up against a deadline of needing to head back to campus. I've used BooksRun before over the years, and customer service is always great. Another five-star experience this time! Keep up the good work, BooksRun!
I've never had a problem before but this time, The book was placed into the smallest package that it could fit in causing some damage. They did make it right by me so 10/10 for customer support.
Thank you for such amazing feedback, Kyle! We are happy to hear that our representative was able to resolve the case in the most satisfactory manner. Hope to see you again among our happy customers!- BooksRun Team
The books were better than described and shipped very promptly. If all sellers on a ebooks were like this I would continue to buy there. But two other booksellers were extremely disappointing including one who has never shipped my books and refuses to respond, as does abebooks.com. I noted which sellers treated me right and will buy from them directly or on another platform, but never again through a ebooks. But to reiterate, buying from BooksRun was an excellent experience. Buy with confidence from them.
I have purchased several books recently. All of them arrived as described or even better.
Always carefully packaged. Rely on this Seller online, or visit in Philadelphia!
Products used:
Reading all books !
Thanks for sharing your opinion with us. It's such a pleasure to do business with you! - BooksRun Team
I have been contacted multiple times to give a review of my experience. Why?
I contacted BooksRun about my item and received NO REPLY.
Look it up and leave me alone!
Super fast delivery considering book rate shipping etc. Most online used book stores seem to take ages:)
Thanks BooksRun, I'll be back.
My bank will not cash my check because it was printed incorrectly. The check number is cut off and the important numbers on the bottom are printed on the bottom solid line and are unreadable. I've reached out many times to have it reissued with no success.A rep did message me two weeks ago asking for my PayPal and then disappeared and is unreachable... I've cashed a check from them before and I see the difference in the printing... Not sure why I can't get my check replaced. Horrible customer service!
Thank you so much, BooksRun! I received your beautiful second-hand book with FREE shipping and super-sonic speedy delivery, great packaging and delivered right to my mailbox! It doesn't get any better than this. A perfect transaction and thank you for the lovely blue Bookmark too!
I didn't think I'd find an affordable copy of this book but BooksRun had it. It came three days before I projected looking for it in the mailbox, and the book itself, "A Map of Home" by Randa Jarrar, was a huge kick in the butt. (Palestinian-American writer to watch, if you are interested.) She's at the center of the current PEN America brouhaha. Right on for BooksRun for being smart enough to sell her book! I'd buy from them any day.
I was skeptical at first when going through the entire process of sending over my old college textbooks. I wondered if they would ever make it to the warehouse but also if I'd ever get paid. Both happened very quickly and the instructions on how to get it packaged and sent to the place was very clear and easy.
I'd highly recommend this service to anyone who is looking to sell their textbooks back and get some cash back.
I found this company online. I had a lot of books to get rid of. I downloaded the app and it was so easy! I just scanned the isbn number with my phone and it would tell me if you were buying that book and how much you would pay. I sold 9 or 10 books that fit in one box. Shipping was free. It took a little while to get my check but I finally did. This was awesome!
Thanks for sharing your opinion with us, Debbie! We are happy to provide you with good services! - BooksRun Team
I have used Booksrun services for two years now, and they never disappoint. My orders are always delivered in a timely and efficient manner. This company has made my college experience easier and less expensive.
You are very welcome, Joseph! It was such a pleasure to do business with you! - BooksRun Team
In terms of price, light years better than most sellers! In great condition though used. Shipped fast, not much packaging waste. Will buy again!
Book was in excellent condition and arrived quickly. Best of all the price was fantastic.
Definitely would buy again from BooksRun!
Thanks for sharing your opinion with us. It's such a pleasure to do business with you! - BooksRun Team
I got my order on time, packaging was such that everything arrived in great condition - couldn't ask for more. I'll order from them again. Would recommend.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
I would return as a customer again! Good Job! The description was accurate and price was very fair.
I was surprised at how quickly my book arrived. Usually, if I order from anywhere except Amazon, things take weeks to get here. My granddaughter received her book in less than a week. Thank you!
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
My new book, Inferno by Joe Pappalardo, arrived promptly, was well packaged and in excellent condition. The price was quite reasonable. BooksRun provides great service. I finished reading the book. It was a good read. Thank you.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Booksrun is a wonderful book site. I realize that, though I have a few hundred titles on Kindle, I do not really read them. I guess I am still "old school" and will definitely read the actual book rather than the kindle. That is why coming across Booksrun is amazing. They actually allow you to rent books for a really good price. So I've been able to read the whole book for a change, instead of purchasing the book at twice its cost. Booksrun is truly a Godsend, and now I'm able to read my old Seminary books for a wonderful price!
-Michael Emi
I was looking for more books by a certain children's author that my child loves. The librarian suggested that there might be some at other libraries, and found three other titles. They were there within a few days. Super satisfying experience!
Ordered books but ended not taking the class. I sold them back to BooksRun less a than a month after receiving them and quote given was lowered when paid. Books were never used. Insurance was also taken.
After two support emails and a review, customer service contacted me and did honor their original quote. I appreciate their response and handling. I wish they would have used the USPS insurance process if books were damaged during shipping.
Item was listed in good condition mentioned that it came with the CD but did not include the CD. Customer service took 5-7 days to respond and still failed to answer my question after I asked and readied. Shipping was very slow. Will never be purchasing from them again. I'll stick with ThriftBooks which is an amazing website for used books!
The book was for my BookClub "The Lovely Linville Ladies Literati Society". The book I needed was overpriced everywhere, including the Kindle versions. It is in high demand. I decided to search for a better price, even if it was not my preferred format. I found a hardback at BooksRun, used but much cheaper. It arrived in just a few days. It was barely used, in very good condition. I am not quite finished with the book "Remarkably Bright Creatures". I can say that I am a remarkably bright human for finding BooksRun. 🐙
Thank you for such amazing feedback, Kathie! Hope to see you again among our happy customers!- BooksRun Team
Exactly as described and perhaps even a bit better! Good price with free shipping and timely delivery.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
I ordered my nec code book thru booksrun.com after reading about them online...they make sure the book you're ordering is original and not a fake book. I received my book in 5 days just like they said in great condition. Thank you so much!
Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
You are very welcome! Hope to work with you more, Bruce. - BooksRun Team