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Book Outlet has a rating of 3.8 stars from 1,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service, and new books. Book Outlet ranks 6th among Books sites.
Proactively asks for customer feedback
38,692 reviews
I've ordered form here many times a mever had an issue until recently. While I know this was their problem to begin with. I can't be more than impressed with their rapid responses from customer service. A book I ordered didn't come in and they covered all costs to get it to me, on an order than got free shipping due to a promo. They responded quickly and sorted out the problem to no extra cost to me, also offering a refund. Excellent experience with them. Will continue to order from here.
I selected 4 more books than I found in my cart. There are too few points for dollars It takes a ridiculous amount of time to leave your warehouse even before slow, ailing
I've ordered form here many times a mever had an issue until recently. While I know this was their problem to begin with. I can't be more than impressed with their rapid responses from customer service. A book I ordered didn't come in and they covered all costs to get it to me, on an order than got free shipping due to a promo. They responded quickly and sorted out the problem to no extra cost to me, also offering a refund. Excellent experience with them. Will continue to order from here.
Tip for consumers:
Excellent customer service.
Products used:
Lots of books.
You are my go-to store for all of my crossword puzzle book buys. Since I don't keep them after they're completed, there's no reason to be worried about a few scuff marks or dents. I would never pay full price.
I've ordered from Book Outlet twice. Both times I ordered adult and children's books. Everything was exactly as described for their bargain priced books. I did not order any scratch and dent books, because I wanted them in good condition. I was very satisfied with both my purchases, and will definitely order again!
Great deal and fast shipping! Exactly what I was looking for! A coworker who is gluten intolerant received an air fryer for Christmas. I was recently diagnosed with gluten intolerance as well and had already been using an air fryer. I can tell you my coworker could not maintain her excitement when I gave it to her. We're both looking forward to making these incredible recipes in our air fryers!
It was recommended on Rakuten but I’ll definitely continue to use them for other purchases.
As explained above, I needed some recipes for my air fryer that are gluten free.
I usually am not very happy with the state the books arrive in when I order from Book Outlet, but this time around all my books arrived in good condition. One paperback was a little bent but not terribly. Whoever packed my box seemed to do it with care and I really appreciate that.
Book Outlet offers competitive prices for popular books.
Most of the items I chose were were books that I had been interested in reading and were popular amongst my peers.
Book outlet is such an affordable and trustworthy site that I love purchasing books from! They have the best deals and I always get so excited every time I see my package arrive!
I choose book outlet because they have the best deals and products!
Amazing prices on books that are in great condition. I made 3 seperate orders within one week because there was just so much too choose from! Sadly one never came, it was lost, which is not their fault. And I was offered a refund or a fulfillment immediately. Great customer service!
My last order never came and the tracking info said it had been in one place for a good week or 2. They immediately offered a refund or fullfilment, my choice.
They were having a black Friday sale.
They were books I had been interested in for awhile but didn't want to purchase at full price.
Building your personal library is much more affordable, with book outlet. They have a pretty good selection of African American Authors that are easy to locate.
Black Friday Deals
Everything went well except when I received my 2 orders the boxes were completely open. Thankfully all books were there and in good condition.
Prices were very good
Wanted these books
Delivery took a while, I started to worry but it was over Christmas/new years so I just waited. Got the order and everything checked out great.
Came across the site searching for a particular book that was about $30 most places and got it for $3 plus shipping. Book was in excellent condition on arrival. Took a few days to get but overall experience was great.
Came across the site searching for a particular book that was about $30 most places and got it for $3 plus shipping. Book was in excellent condition on arrival. Took a few days to get but overall experience
Came across the site searching for a particular book that was about $30 most places and got it for $3 plus shipping. Book was in excellent condition on arrival. Took a few days to get but overall experience
Bought some books for my mom's 5th grade class, great selection of books at low prices and delivery time was faster than expected
Specific items I wanted to purchase for a class
Love the bargain book prices but was disappointed that my order made it to my city and then got
Sent to another state before eventually being delivered
Prices are great as is the condition of books received so far
They were books that seemed interesting
As a first time buyer, I was unsure of the quality I would receive. My books all came to me in fantastic condition and very quickly. I will be buying more for sure!
I was searching for specific authors and some recommendations came up that I did buy as well.
Very Happy with my purchase! Found the books that I was looking for and other cute ones, that came across on your website. As for the shipping, was able to track the package and got it on time. Will defenetely buy more from you. Thank you so much!
This is a very big hard cover Pink Floyd book that usually costs from $50 and up, got it for &
$24 and is in great condition
Book Outlet is the only website that I know of which carries new books for very low prices. Basically, they receive new books in the form of overstock, and sell them for way less than you can find anywhere else. Sometimes the prices are even lower than that of equivalent used books. These are generally high quality books that are packaged well enough not to get dinged up in the shipping process. If there is a problem with the physical condition of the book, you simply send them an email w/ pictures attached, and they promptly take care of your issue. Book Outlet has offered a much better experience than other book selling sites I've encountered (including everything from packaging quality to customer service).
I chose Book Outlet because their prices are unbeatable.
I chose these products because they were offered at a low price.
Tip for consumers:
It is useful to look out for sales, coupons, and the points system. This is when you get the best of the best prices.
Products used:
Books
I was so happy to find used books for our book club. You had them in stock and shipped out quickly.
I could not find the books I needed new and was happy to find them used and in stock at Book Outlet. Found them using a Google search.
Book club for work.
If possible could the books be doubled boxes or extra packaging to avoid rain/snow? Aside from that I was very happy
It has a large variety of books at amazingly low prices
Because I love books
Book outlet has been a very positive experience for me, the only drawback it that I'm ordering way too many books!
I emailed once about a book that wasn't in my shipment and was refunded promptly, great customer service
The price and the selection
The price is fantastic, often it's less than buying an ebook
I enjoy the selection and prices offered by Book Outlet. Their customer service is great at answering any questions I have.
Mathew was great at handling my concerns when I received a damaged book.
This purchase included a book for my middle-schooler and my annual Christmas novels. Plus, I chose one of the devotionals for our family as we prepare for the Christmas season.
I made a substantial order for our family's library and it was handled with such care and speed!
Each of the boxes were filled with like-new condition books, carefully protected in transit. 16 boxes down and 3 more to go! I'm so glad I found this company!
This was my first haul through the book outlet. I ordered 17 books and payed less than $90 for it. They arrived on day 7 from purchase to delivery. I will be a regular customer
I’m on Facebook groups for reading and one of them had a post recommending them so I tried them out.
I’m trying to build my library
I've ordered books from BO a few times now. Sometimes the shipping takes a little longer than I'd like. This particular order was surprisingly fast. For the most part the books arrived in very good condition. One was a little more tattered than I'd like, but considering it's a book outlet, not anymore than I'd expect.
I have received books that were on fair condition and I have reached out to BO. They exchange them with no issues. I sent them pictures and they sent me a new copy in nearly excellent condition.
Customer service is always wonderful when working with BO.
They always are so helpful and solve the problem.
I’ve ordered quite a few books from them and the more items you buy, of course the more issues you are possibly going to come across. That being said I have only had damaged books a couple times but when I have had that happen, It’s been a quick and easy process.
Price as well as customer service.
I’ve found books I’ve liked either at book stores or online and I always check BO prices.
Gain trust and grow your business with customer reviews.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
Since 1997, Book Outlet has evolved both as a business and a brand. Our community of bargain book lovers continues to grow daily and we have a tireless desire to dream big, innovate and provide our customers with the best possible experience.
We recognize that as a company, we are only as good as our people. That is why it has been a goal of ours to build a company culture that fuels curiosity, creativity and sustainable growth. In 2021, we were recognized for overall business performance and sustained growth with the prestigious Canada’s Best Managed Companies designation.
