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BookingGroup

How would you rate BookingGroup?
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Germany
2 reviews
0 helpful votes
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Five Stars
December 4, 2019

From now on, I trust the company, if you turn to you for a car, you can get a beautiful and reliable car, you will not find anywhere else

Date of experience: December 4, 2019
Ukraine
2 reviews
0 helpful votes
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I advise
September 28, 2019

Want to enjoy the views of the coast of Spain, then only by car is it possible to stay where you want, take a picture, swim

Date of experience: September 27, 2019
Netherlands
2 reviews
0 helpful votes
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The BookingGroup crew
February 12, 2020

I was also pleasantly surprised to find that only having a partial day reduced my bill instead of charging me for a full day for only a couple hours

Date of experience: February 11, 2020
Netherlands
2 reviews
0 helpful votes
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Always come here to rent cars and vans. Good value and good service. I would definitely recommend them.

Date of experience: March 12, 2020
Netherlands
1 review
0 helpful votes
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Good staff
October 8, 2020

Computer Rental Kiosk easy and fast to use. Friendly and conscientious people working in the rental car lot!

Date of experience: October 8, 2020
Luxembourg
1 review
0 helpful votes
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Good service, pick up and drop from BookingGroup terminal and car provided was also very good in condition!

Date of experience: April 6, 2020
Netherlands
1 review
0 helpful votes
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Great cars
April 7, 2020

BookingGroup Heathrow staff are the best in the entire world. Great cars & great service. They always deliver.

Date of experience: April 6, 2020
Luxembourg
2 reviews
0 helpful votes
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No problems at return
January 11, 2020

Great service, fast communication. The condition of the car was appropriate to the price. No problems at return

Date of experience: January 9, 2020
Washington
1 review
0 helpful votes
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BookingGroup
May 15, 2020

Fantastic customer service! Even though they were out of the vehicle we needed they were friendly and helpful!

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
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Excellent, really!
September 10, 2015

Thank you very much for your excellent assistance, you guys truly went out of your way for me! Will always use Economybookings!

Date of experience: September 9, 2015
Mexico
1 review
0 helpful votes
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When I picked up the hire car that I had booked through bookiinggroup.com at EZ car rental in Denver airport on Saturday 17th, the gentleman at the counter told me that I must buy their insurance to take their car and insisted that the Full insurance that I purchased through BOOKINGGROUP did not cover everything. I was naturally disappointed and if this is the case, the info on the BOOKINGGROUP website at the time of Sale is totally misleading! I was fully under the impression that I would not be charged anything additionally when I picked up the car. The gentleman at the counter then went on to tell me that with my American Express credit card I already have the same kind of insurance that I purchased from you. I therefore, telephoned BOOKINGGROUP and later wrote to them to demand a refund for this supposed full insurance that they sold me when I booked the car because I dont need it and I had no other choice but to purchase the insurance offered at the counter at EZ car rental. WE LOST 230 USD BECAUSE OF THIS COMPANY.

Date of experience: March 12, 2018
Netherlands
2 reviews
0 helpful votes
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Just try
October 9, 2019

Increased comfort =)) This is not a car, this is a real dream for every driver! You just try and stay happy

Date of experience: October 9, 2019
Netherlands
1 review
0 helpful votes
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No surprises!
April 27, 2020

Everything was exactly as they said it would be with the exception of the description of our car-that was better than expected!

Date of experience: April 27, 2020
Romania
1 review
0 helpful votes
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Best car rental experience we have had. Arrived as soon as they opened and had everything laid out and ready for us

Date of experience: April 26, 2020
Netherlands
1 review
0 helpful votes
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BookingGroup
October 23, 2020

I have been renting cars for business for about 20 years. I prefer BookingGroup mainly because I can choose my own car.

Date of experience: October 22, 2020
France
2 reviews
0 helpful votes
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Reliable car
December 17, 2019

Very welcome on departure and arrival with a clean vehicle and in good condition. And there were no problems with the car!

Date of experience: December 17, 2019
France
1 review
0 helpful votes
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A great experience
June 8, 2020

Adam, Megan and the rest of the crew always do a fantastic job and help in anyway they can, Thanks a ton!

Date of experience: June 8, 2020
RU
2 reviews
0 helpful votes
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I declare to everyone about this company only from the best and positive side! I had a positive experience with the service

Date of experience: October 12, 2019
Texas
2 reviews
0 helpful votes
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The team at BookingGroup made renting from them a very, very positive experience. They are very friendly, very helpful, and tremendously resourceful

Date of experience: January 14, 2020
RU
2 reviews
7 helpful votes
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Excellent
June 17, 2019

I had an excellent experience. Everyone was very courteous. I was in and out under 10 minutes. I would used them again

Date of experience: June 17, 2019

Overview

BookingGroup has a rating of 3 stars from 1,537 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookingGroup most frequently mention credit card, rental company and full coverage. BookingGroup ranks 8th among Car Rental sites.

service
72
value
72
shipping
50
returns
58
quality
59
This company responds to reviews on average within 1 day
+11