Nick turned a terrible customer service experience with road side assistance into a very pleasant experience. He was awesome!
Very professional and caring team. I would like to thank all BookingGroup team, for wonderful 3 years. Thank you
I want to spend the best words for the girl at the reception (nice, kind, very available!) Thank you
I liked jeep tours before, but now I decided with my wife to go on a jeep on my own tour. We traveled a lot and the rental price pleased
Your service was A-1. The personal, the car..., everything was all Wright. We will recommend you to our friends.
Being a big fan of good European cars, I could not get past this service, and I did not. I was told everything is ready. And I took the car
Great people and very helpful when I need it them Excellent experience and very happy for the service provided
Resolved a major Issue that I was falsely accused of. For that I appreciate the branch manager. Big thanks
Another very pleasant experience with BookingGroup. BookingGroup has been our go-to car rental agency for years. Never been disappointed
We only needed the car one day during a repair. Car was clean, staff was helpful and fast. Thanks...
Selection this time around was limited. Personnel were professional and helpful in checking in and getting to the car.
From pickup to dropoff my experience with BookingGroup was topnotch and professional... definitely will rent from them again
Our experience with BookingGroup Rent A Car was great. They handle my pickup as well as the return of the vehicle flawlessly.
Loved the staff the location and vehicle was very clean. Welcomed with smiles and cold beverages. It was a joy renting from BookingGroup!
Placed order online and car was ready upon arrival. Quick and easy, signed all paperwork, walked out to car and on the road.
In Italy it's beautiful, even more beautiful than in my country. My Honda Accord is a fast car, super experience, useful and reliable
Excellent technical condition of the machine! I took a European, and he just surprised me, such an excellent condition, I have never seen
Busy location for such a small office. Nevertheless, Paul, did a good job of getting everybody taken care of as expeditious as possible.
Really nice welcome. It was Sunday, he was alone. He was great. Thanks again. Now I will advise all friends! To also rented
Overview
BookingGroup has a rating of 3 stars from 1,537 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookingGroup most frequently mention credit card, rental company and full coverage. BookingGroup ranks 8th among Car Rental sites.
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- Riga, NY, Latvia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members