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Boldpreciousmetals

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California
7 reviews
1 helpful vote
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Placed order for 1 ounce gold bar on May 31. Received communication stating shipping would be June 3rd. When I didn't receive tracking the next day I called and was told they don't stock the item and must get from a 'warehouse'. And it wouldn't ship until the 10th.This is not stated anywhere on the website. I always check a purveyor by placing a single order and see how I am treated. This is a failure in my mind and I will not be doing business with them on a substantial purchase. Their loss. If you check their 1 and 2 star reviews they are mostly from 2024. Seems like they are experiencing a problem with fulfillment. They sell items that they don't stock but buy from someone else. A 'fulfillment center'. I see they replied. Fact- website said they had 22 in stock when I ordered. That's a big discrepancy for an inventory issue. It is an outright deceptive tactic to lure you to buy something they don't have. I was never offered a refund. I said if I did not receive by the 10th I would dispute the charge. One week later, no shipment. Order cancelled. These people drop ship from another vendor. Avoid like the plague.

Date of experience: June 5, 2024